Michigan › Jackson County › Jackson
Faith Haven Senior Care Centre
6531 W Michigan Avenue, Jackson, MI 49201
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 81 beds, Faith Haven Senior Care Centre serves Jackson in Jackson County, Michigan and has taken Medicare and Medicaid residents since 1978.
CMS gives it 2 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.
Inspectors recorded 37 health deficiencies across the three most recent survey cycles (7, 14, 16 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 45.7 per 100 beds, more than the state median of 29.4.
CMS lists 1 penalty in the period covered: fines totalling $16K.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Michigan median of 3.8; nursing staff turnover is 51.6%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Jackson Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 37 | 34 | 29 | 28.7 |
| Citations per 100 beds | 45.7 | 43.3 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.5 | 4.2 | 3.8 | 3.9 |
| RN hours per resident day | 0.5 | 0.6 | 0.7 | 0.7 |
| Nursing staff turnover | 51.6% | 51.6% | 44.6% | 45.8% |
| Fines listed | $15,872 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Mar 2026, 6 Jan 2025.
Severity mix: G ×4 D ×25 E ×7 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 29 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 19 Jun 2026 |
| 19 Mar 2026 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 2 Apr 2026 |
| 19 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 2 Apr 2026 |
| 19 Mar 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 2 Apr 2026 |
| 21 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 28 Aug 2025 |
| 21 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 28 Aug 2025 |
| 21 Aug 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 28 Aug 2025 |
| 6 Jan 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 22 Jan 2025 |
| 6 Jan 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 22 Jan 2025 |
| 3 May 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 17 May 2024 |
| 17 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 2 Feb 2024 |
| 17 Jan 2024 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B | Standard survey | 2 Feb 2024 |
| 8 Nov 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 28 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Jan 2024 | Fine | $15,872 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 51.6%, RNs 71.4%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.2% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.5% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.4% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.1% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.8% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.8% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Faith Haven Senior Care Centre, Llc. Chain: Nexcare Health Systems (20 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Nexcare Holdings, LLC | 5% or greater direct ownership interest | 100% | 11/01/2013 |
| Nexcare Health Systems, LLC | Operational/managerial control | NOT APPLICABLE | 10/06/2011 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Jackson County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Jackson County Medical Care Facilityabuse icon | Jackson | 194 | 4 | 2 | 5 | 20 | 10.3 | $69K | 16 Apr 2026 |
| Vista Grande Villa | Jackson | 60 | 4 | 3 | 3 | 26 | 43.3 | — | 20 Feb 2026 |
| Arbor Manor Rehabilitation and Nursing Center | Spring Arbor | 122 | 3 | 3 | 4 | 29 | 23.8 | — | 7 May 2026 |
| Cascade Senior Care Center | Jackson | 108 | 3 | 3 | 3 | 34 | 31.5 | — | 7 May 2026 |
| Mission Point Health Campus of Jackson | Jackson | 50 | 2 | 1 | 3 | 47 | 94.0 | — | 4 Mar 2026 |
| Regency At Jacksonabuse icon | Jackson | 82 | 1 | 1 | 1 | 88 | 107.3 | $16K | 5 Jun 2026 |
All 7 facilities in Jackson County
Questions and answers
How many deficiencies has Faith Haven Senior Care Centre been cited for?
37 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Faith Haven Senior Care Centre been fined?
Yes. CMS lists fines totalling $16K in the period covered.
How does staffing at Faith Haven Senior Care Centre compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Faith Haven Senior Care Centre?
It is part of the Nexcare Health Systems chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Nexcare Holdings, LLC and Nexcare Health Systems, LLC. Individual owners and managers are not listed on this site.
When was Faith Haven Senior Care Centre last inspected?
The most recent survey or investigation in the CMS record is dated 29 May 2026; the most recent standard health survey was 19 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.