Forest Hills CenterCMS ratings, inspections and fines
- Address
- 2841 East Dublin-Granville Road, Columbus, OH 43231
- CCN
- 365980
- Ownership type
- For-profit, corporation
- Certified beds
- 75
- Chain
- Embassy Healthcare
- Residents per day
- 68
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Forest Hills Center an overall rating of 2 of 5 stars. The last standard survey was on 1 May 2025. The latest survey cycle has 39 health citations. The median for nursing homes in Ohio is 8. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Franklin County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 57 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 1 May 2025 | 39 | 8 |
| Cycle 2 | 27 Jul 2023 | 8 | 8 |
| Cycle 3 | No date | 7 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 39 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Jun 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0679 | Provide activities to meet all resident's needs. | E | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0680 | Ensure the activities program is directed by a qualified professional. | F | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0807 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint investigation | 6 Jul 2026 |
| 10 Jun 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 6 Jul 2026 |
| 6 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 3 Dec 2025 |
| 6 Nov 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 3 Dec 2025 |
| 3 Nov 2025 | F0555 | Honor the resident's right to choose his or her attending physician. | D | Complaint investigation | 3 Dec 2025 |
| 3 Nov 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 3 Dec 2025 |
| 3 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 3 Dec 2025 |
| 3 Nov 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 3 Dec 2025 |
| 1 May 2025 | F0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | C | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Jun 2025 |
| 1 May 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 4 Jun 2025 |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 23 Aug 2024 |
| 7 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 23 Aug 2024 |
| 27 Jul 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 29 Aug 2023 |
| 27 Jul 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 29 Aug 2023 |
| 27 Jul 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 29 Aug 2023 |
| 27 Jul 2023 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 29 Aug 2023 |
| 27 Jul 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 29 Aug 2023 |
| 27 Jul 2023 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 29 Aug 2023 |
Survey cycle 3: 7 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 10 Jul 2024 |
| 30 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 29 Apr 2024 |
| 8 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 26 Jan 2024 |
| 1 Jun 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 2 Jul 2021 |
| 1 Jun 2021 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 2 Jul 2021 |
| 1 Jun 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 2 Jul 2021 |
| 1 Jun 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 Jul 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 3.09 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.33 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 0.89 | 0.95 | |
| Nurse aides | 1.87 | 2.09 | |
| All nurse staff, weekends | 2.93 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 25.0%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 42.9%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.9% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 5.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.9% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.0% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.2% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Embassy Forest Hills
- Chain
- Embassy Healthcare (33 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Embassy Healthcare Management Inc | Operational/managerial control | 1 Jan 2020 | |
| Heritage Employment Services, LLC | Operational/managerial control | 1 Jan 2020 | |
| Embassy Healthcare Management Inc | Adp of the snf | 14 Jul 2025 | |
| Heritage Employment Services, LLC | Adp of the snf | 14 Jul 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Franklin County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Westerwood Rehabilitation | Columbus | 5 of 5 | 7 | $0 | 12 Feb 2026 | |
| The Laurels of Walden Park | Columbus | 1 of 5 | 20 | $114,649 | 13 Aug 2025 | |
| Westerville Post Acute | Westerville | 1 of 5 | 23 | $315,699 | 30 Jun 2025 | |
| Inniswood Health and Rehabilitation | Westerville | 1 of 5 | 12 | $169,562 | 1 Jul 2025 | |
| Buckeye Terrace Rehabilitation and Nursing Center | Westerville | 2 of 5 | 10 | $140,849 | 11 Dec 2025 | |
| Laurels of Worthington, The | Worthington | 3 of 5 | 16 | $0 | 4 Nov 2024 | |
| Laurels of Norworth The | Worthington | 1 of 5 | 17 | $51,871 | 19 Feb 2025 | |
| Wesley Glen Health Services Corp | Columbus | 5 of 5 | 0 | $0 | 9 Apr 2026 | |
| The Laurels of GahannaSpecial Focus candidate | Columbus | 2 of 5 | 38 | $394,237 | 3 Jun 2024 | |
| Continuing Healthcare of GahannaSpecial Focus Facility | Gahanna | Not rated | 22 | $366,645 | 21 Apr 2026 | |
| Highbanks Care Center | Columbus | 5 of 5 | 6 | $0 | 19 Feb 2026 | |
| Otterbein Gahanna | Gahanna | 2 of 5 | 16 | $0 | 13 May 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Forest Hills Center (CCN 365980). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/forest-hills-center-columbus-oh-365980/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Forest Hills Center last inspected?
- The latest inspection with a citation in the CMS record was on 10 Jun 2026. It was a complaint investigation. It gave 22 citations. The standard survey before the last one was on 27 Jul 2023.
- Who operates Forest Hills Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Embassy Healthcare. The CMS ownership file names Embassy Healthcare Management Inc and Heritage Employment Services, LLC for operational or managerial control. This site does not show the names of persons.
- Is Forest Hills Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.