Ohio › Franklin County › Westerville
Westerville Post Acute
1060 Eastwind Drive, Westerville, OH 43081
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Westerville Post Acute, in Westerville, Ohio, is certified for 130 beds under for-profit, limited liability company ownership and belongs to the Pacs Group chain.
CMS gives it 1 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.
Inspectors recorded 64 health deficiencies across the three most recent survey cycles (23, 20, 21 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 49.2 per 100 beds, more than the state median of 33.3.
CMS lists 4 penalties in the period covered: fines totalling $316K and 2 payment denials.
Reported nurse staffing is 3.3 hours per resident per day (0.5 RN), close to the Ohio median of 3.6; nursing staff turnover is 28.4%.
Compared with county, state and nation
| Measure | This facility | Franklin Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 64 | 38 | 27 | 28.7 |
| Citations per 100 beds | 49.2 | 48.7 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.8 | 0.6 | 0.7 |
| Nursing staff turnover | 28.4% | 46.9% | 48.5% | 45.8% |
| Fines listed | $315,699 | $13,870 | $0 | — |
County and state figures are medians across facilities (57 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Jun 2025, 10 Oct 2023.
Severity mix: J ×2 G ×1 D ×58 E ×2 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 May 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 12 Jun 2026 |
| 21 May 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 12 Jun 2026 |
| 21 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 12 Jun 2026 |
| 7 May 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 27 May 2026 |
| 7 May 2026 | F0679 | Provide activities to meet all resident's needs. | D | Complaint investigation | 27 May 2026 |
| 7 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 27 May 2026 |
| 7 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 27 May 2026 |
| 31 Jul 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 15 Aug 2025 |
| 30 Jun 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 15 Aug 2025 |
| 30 Jun 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 25 Mar 2025 |
| 30 Jun 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 15 Aug 2025 |
| 30 Jun 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 15 Aug 2025 |
| 30 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 15 Aug 2025 |
| 27 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 28 Mar 2024 |
| 27 Mar 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 28 Mar 2024 |
| 21 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 28 Mar 2024 |
| 21 Feb 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 28 Mar 2024 |
| 21 Feb 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 28 Mar 2024 |
| 21 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 28 Mar 2024 |
| 6 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 14 Dec 2023 |
| 6 Dec 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 14 Dec 2023 |
| 6 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 14 Dec 2023 |
| 6 Dec 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 14 Dec 2023 |
| 10 Oct 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Complaint investigation | 14 Dec 2023 |
| 10 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 14 Dec 2023 |
| 10 Oct 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 14 Dec 2023 |
| 10 Oct 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 Dec 2023 |
| 10 Oct 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 14 Dec 2023 |
| 10 Oct 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 14 Dec 2023 |
| 10 Oct 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 14 Dec 2023 |
| 10 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 14 Dec 2023 |
| 5 Oct 2021 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 16 Nov 2021 |
| 5 Oct 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Nov 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 21 Feb 2024 | Payment denial | — | 8 days |
| 21 Feb 2024 | Fine | $214,868 | |
| 10 Oct 2023 | Payment denial | — | 40 days |
| 10 Oct 2023 | Fine | $100,831 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 28.4%, RNs 28.6%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.7% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.6% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.5% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.4% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Westerville Snf Healthcare Llc. Chain: Pacs Group (274 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Providence Group Nh, LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| Providence Administrative Consulting Services Inc | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| SNF Oh Holdco LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Well Integra Master Jv LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Well Pm Holdco Jv LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Welltower Inc | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Welltower Op LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Franklin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Darby Glenn Nursing and Rehabilitation Center | Hilliard | 99 | 5 | 4 | 2 | 25 | 25.3 | — | 10 Feb 2026 |
| Highbanks Care Center | Columbus | 56 | 5 | 4 | 2 | 16 | 28.6 | — | 26 Mar 2026 |
| Majestic Care of Columbus LLC | Columbus | 120 | 5 | 4 | 4 | 24 | 20.0 | $111K | 9 Dec 2025 |
| Mohun Health Care Center | Columbus | 72 | 5 | 4 | 5 | 12 | 16.7 | — | 24 Mar 2026 |
| Robert A Barnes Center | Reynoldsburg | 25 | 5 | 4 | 5 | 21 | 84.0 | — | 18 Jun 2025 |
| Trueman Pointe Care Center | Hilliard | 72 | 5 | 5 | 3 | 11 | 15.3 | — | 20 May 2026 |
| Wesley Glen Health Services Corp | Columbus | 56 | 5 | 5 | 5 | 12 | 21.4 | — | 24 Apr 2025 |
| Wesley Woods At New Albany | New Albany | 16 | 5 | 4 | 5 | 12 | 75.0 | — | 23 Dec 2025 |
All 57 facilities in Franklin County
Questions and answers
How many deficiencies has Westerville Post Acute been cited for?
64 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Westerville Post Acute been fined?
Yes. CMS lists fines totalling $316K in the period covered, plus 2 payment denials.
How does staffing at Westerville Post Acute compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Westerville Post Acute?
It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Providence Group Nh, LLC. Individual owners and managers are not listed on this site.
When was Westerville Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 21 May 2026; the most recent standard health survey was 30 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.