Ohio › Franklin County › Gahanna
Otterbein Gahanna
402 Liberty Way, Gahanna, OH 43230
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 60 beds, Otterbein Gahanna serves Gahanna in Franklin County, Ohio and has taken Medicare and Medicaid residents since 2015.
CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.
Inspectors recorded 81 health deficiencies across the three most recent survey cycles (16, 38, 27 by cycle, most recent first), none at the actual-harm level. That is 135.0 per 100 beds, more than the state median of 33.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.9 hours per resident per day (0.5 RN), close to the Ohio median of 3.6; nursing staff turnover is 61.5%.
81health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.9nurse hours per resident per daystate median 3.6
93%occupancy (residents ÷ beds)56 residents a day
Compared with county, state and nation
| Measure | This facility | Franklin Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 81 | 38 | 27 | 28.7 |
| Citations per 100 beds | 135.0 | 48.7 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.9 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.8 | 0.6 | 0.7 |
| Nursing staff turnover | 61.5% | 46.9% | 48.5% | 45.8% |
| Fines listed | $0 | $13,870 | $0 | — |
County and state figures are medians across facilities (57 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 May 2026, 18 Sep 2024.
Severity mix: D ×58 E ×20 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 Jun 2026 |
| 13 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 19 Jun 2026 |
| 13 May 2026 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 19 Jun 2026 |
| 13 May 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 19 Jun 2026 |
| 13 May 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 19 Jun 2026 |
| 13 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 19 Jun 2026 |
| 13 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 19 Jun 2026 |
| 13 May 2026 | F0687 | Provide appropriate foot care. | D | Complaint investigation | 19 Jun 2026 |
| 13 May 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 19 Jun 2026 |
| 13 May 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 19 Jun 2026 |
| 13 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 19 Jun 2026 |
| 13 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Jun 2026 |
| 13 May 2026 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 19 Jun 2026 |
| 13 May 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 19 Jun 2026 |
| 13 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 19 Jun 2026 |
| 13 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 19 Jun 2026 |
| 13 Jun 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 11 Jul 2025 |
| 13 Jun 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 11 Jul 2025 |
| 13 Jun 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 11 Jul 2025 |
| 13 Jun 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 11 Jul 2025 |
| 13 Jun 2025 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 11 Jul 2025 |
| 6 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 22 Jan 2025 |
| 6 Jan 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 22 Jan 2025 |
| 4 Nov 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 25 Nov 2024 |
| 4 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 25 Nov 2024 |
| 18 Sep 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 25 Nov 2024 |
| 18 Sep 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 25 Nov 2024 |
| 1 Feb 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 22 Mar 2024 |
| 26 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Jun 2023 |
| 26 May 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Jun 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 61.5%, RNs 66.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.6% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.5% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.3% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.1% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.1% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Otterbein Gahanna Llc. Chain: Otterbein Seniorlife (20 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Otterbein Neighborhoods, LLC | 5% or greater direct ownership interest | 100% | 02/01/2023 |
| Otterbein Home | 5% or greater indirect ownership interest | 100% | 12/01/2021 |
| Functional Pathways of Tennessee LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2018 |
| Otterbein Home | Operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| Functional Pathways of Tennessee LLC | Adp of the snf | NOT APPLICABLE | 04/03/2025 |
| Otterbein Home | Adp of the snf | NOT APPLICABLE | 12/01/2021 |
| Polaris Pharmacy Services of Ohio LLC | Adp of the snf | NOT APPLICABLE | 12/01/2018 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Franklin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Darby Glenn Nursing and Rehabilitation Center | Hilliard | 99 | 5 | 4 | 2 | 25 | 25.3 | — | 10 Feb 2026 |
| Highbanks Care Center | Columbus | 56 | 5 | 4 | 2 | 16 | 28.6 | — | 26 Mar 2026 |
| Majestic Care of Columbus LLC | Columbus | 120 | 5 | 4 | 4 | 24 | 20.0 | $111K | 9 Dec 2025 |
| Mohun Health Care Center | Columbus | 72 | 5 | 4 | 5 | 12 | 16.7 | — | 24 Mar 2026 |
| Robert A Barnes Center | Reynoldsburg | 25 | 5 | 4 | 5 | 21 | 84.0 | — | 18 Jun 2025 |
| Trueman Pointe Care Center | Hilliard | 72 | 5 | 5 | 3 | 11 | 15.3 | — | 20 May 2026 |
| Wesley Glen Health Services Corp | Columbus | 56 | 5 | 5 | 5 | 12 | 21.4 | — | 24 Apr 2025 |
| Wesley Woods At New Albany | New Albany | 16 | 5 | 4 | 5 | 12 | 75.0 | — | 23 Dec 2025 |
All 57 facilities in Franklin County
Questions and answers
How many deficiencies has Otterbein Gahanna been cited for?
81 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Otterbein Gahanna been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Otterbein Gahanna compare?
Reported total nurse staffing is 3.9 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Otterbein Gahanna?
It is part of the Otterbein Seniorlife chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Otterbein Neighborhoods, LLC, Otterbein Home and Functional Pathways of Tennessee LLC. Individual owners and managers are not listed on this site.
When was Otterbein Gahanna last inspected?
The most recent survey or investigation in the CMS record is dated 13 May 2026; the most recent standard health survey was 13 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.