Michigan › Kalamazoo County › Kalamazoo
Friendship Village
1400 N Drake Rd, Kalamazoo, MI 49006
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Friendship Village is a Non-profit, corporation nursing home in Kalamazoo, Michigan, certified for 57 beds and caring for about 42 residents a day.
CMS gives it 5 of 5 stars overall, above the Michigan median of 3; the health inspection rating is 5, staffing 5 and quality measures 5.
Inspectors recorded 16 health deficiencies across the three most recent survey cycles (2, 7, 7 by cycle, most recent first), none at the actual-harm level. That is 28.1 per 100 beds, about the same as the state median of 29.4.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 5.9 hours per resident per day (1.9 RN), above the Michigan median of 3.8; nursing staff turnover is 20.0%.
Compared with county, state and nation
| Measure | This facility | Kalamazoo Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 16 | 61 | 29 | 28.7 |
| Citations per 100 beds | 28.1 | 70.1 | 29.4 | 26.8 |
| Total nurse hours per resident day | 5.9 | 3.6 | 3.8 | 3.9 |
| RN hours per resident day | 1.9 | 0.8 | 0.7 | 0.7 |
| Nursing staff turnover | 20.0% | 44.8% | 44.6% | 45.8% |
| Fines listed | $0 | $35,317 | $0 | — |
County and state figures are medians across facilities (9 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Apr 2026, 23 Jan 2025.
Severity mix: D ×12 E ×2 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 2 Apr 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 May 2026 |
| 2 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 12 May 2026 |
| 23 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 4 Mar 2025 |
| 23 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 4 Mar 2025 |
| 23 Jan 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 4 Mar 2025 |
| 23 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 4 Mar 2025 |
| 23 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 4 Mar 2025 |
| 23 Jan 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 4 Mar 2025 |
| 23 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 4 Mar 2025 |
| 29 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 9 Apr 2024 |
| 29 Feb 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 9 Apr 2024 |
| 29 Feb 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 9 Apr 2024 |
| 29 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 9 Apr 2024 |
| 29 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 9 Apr 2024 |
| 29 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 9 Apr 2024 |
| 29 Feb 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 9 Apr 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 20.0%, RNs 13.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.5% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.7% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.8% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.3% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.9% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Lifecare, Inc.. Chain: Life Care Services (43 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Life Care Services LLC | Operational/managerial control | NOT APPLICABLE | 09/30/2022 |
| Life Care Services LLC | Adp of the snf | NOT APPLICABLE | 04/11/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Kalamazoo County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Medilodge of Portage | Portage | 117 | 3 | 2 | 4 | 36 | 30.8 | $35K | 14 May 2026 |
| Medilodge of Kalamazoo | Kalamazoo | 39 | 2 | 2 | 4 | 24 | 61.5 | — | 11 Jun 2026 |
| Plainwell Pines Nursing and Rehabilitation Communiabuse icon | Plainwell | 39 | 2 | 1 | 3 | 54 | 138.5 | $195K | 29 May 2026 |
| Villa At Borgess Place | Kalamazoo | 101 | 2 | 1 | 3 | 70 | 69.3 | $45K | 21 Apr 2026 |
| Alamo Cove Rehab and Nursing CenterSFF Candidate | Kalamazoo | 100 | 1 | 1 | 3 | 80 | 80.0 | $18K | 30 Apr 2026 |
| Harold and Grace Upjohn Community Care Center | Kalamazoo | 87 | 1 | 1 | 4 | 61 | 70.1 | $31K | 17 Apr 2026 |
| Medilodge of Westwood | Kalamazoo | 97 | 1 | 1 | 3 | 86 | 88.7 | $66K | 12 Mar 2026 |
| The Laurels of Galesburg | Galesburg | 93 | 1 | 1 | 4 | 67 | 72.0 | $145K | 1 Jul 2026 |
All 9 facilities in Kalamazoo County
Questions and answers
How many deficiencies has Friendship Village been cited for?
16 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Friendship Village been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Friendship Village compare?
Reported total nurse staffing is 5.9 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Friendship Village?
It is part of the Life Care Services chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Life Care Services LLC. Individual owners and managers are not listed on this site.
When was Friendship Village last inspected?
The most recent survey or investigation in the CMS record is dated 2 Apr 2026; the most recent standard health survey was 2 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.