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Medilodge of WestwoodCMS ratings, inspections and fines

Address
2575 N Drake Road, Kalamazoo, MI 49006
CCN
235542
Ownership type
For-profit, limited liability company
Certified beds
97
Residents per day
89
CMS flags
None in the CMS record
CMS star ratings
Overall rating1 of 5
Health inspection rating1 of 5
Staffing rating3 of 5
Quality measure rating3 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Medilodge of Westwood an overall rating of 1 of 5 stars. The last standard survey was on 4 Jun 2025. The latest survey cycle has 21 health citations. The median for nursing homes in Michigan is 8. CMS lists 2 fines with a total of $65,535 for this home in its penalties file. CMS also lists 2 payment denials.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Medilodge of Westwood, with medians
Rating (1 to 5 stars)This homeKalamazoo County medianMichigan medianUS average (CMS)
Overall rating12.03.03.0
Health inspection rating11.03.02.8
Staffing rating34.04.02.9
Quality measure rating34.04.03.6

A median is the middle value of the homes in the group: 9 homes in the county, 422 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Medilodge of Westwood in the last three survey cycles
Survey cycleStandard surveyCitationsMichigan median
Cycle 1 (latest)4 Jun 2025218
Cycle 213 Jun 2024189
Cycle 3No date4710

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 86 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyK0L0
Actual harm that is not immediate jeopardyH0I0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0B0C0

Survey cycle 1 (latest): 21 citations

Standard survey of this cycle: .

Health citations of Medilodge of Westwood in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
12 Mar 2026F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.GComplaint investigation27 Mar 2026
24 Nov 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation25 Nov 2025
4 Jun 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey23 Jun 2025
4 Jun 2025F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey23 Jun 2025
4 Jun 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EComplaint investigation23 Jun 2025
4 Jun 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey23 Jun 2025
4 Jun 2025F0641Ensure each resident receives an accurate assessment.DStandard survey23 Jun 2025
4 Jun 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey16 Jul 2025
4 Jun 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey23 Jun 2025
4 Jun 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey23 Jun 2025
4 Jun 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey23 Jun 2025
4 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey23 Jun 2025
4 Jun 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey23 Jun 2025
4 Jun 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey23 Jun 2025
4 Jun 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey23 Jun 2025
4 Jun 2025F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DStandard survey23 Jun 2025
4 Jun 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey16 Jul 2025
4 Jun 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey15 Jul 2025
4 Jun 2025F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard survey23 Jun 2025
4 Jun 2025F0880Provide and implement an infection prevention and control program.EStandard survey23 Jun 2025
4 Jun 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey23 Jun 2025

Survey cycle 2: 18 citations

Standard survey of this cycle: .

Health citations of Medilodge of Westwood in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
20 Feb 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.DComplaint investigation2 Apr 2025
20 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation17 Mar 2025
20 Feb 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation3 Mar 2025
20 Feb 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint investigation3 Mar 2025
13 Jun 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation9 Jul 2024
13 Jun 2024F0610Respond appropriately to all alleged violations.DComplaint investigation9 Jul 2024
13 Jun 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey9 Jul 2024
13 Jun 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey9 Jul 2024
13 Jun 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey22 Jul 2024
13 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey9 Jul 2024
13 Jun 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation22 Jul 2024
13 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey9 Jul 2024
13 Jun 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey22 Jul 2024
13 Jun 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey22 Jul 2024
13 Jun 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey9 Jul 2024
13 Jun 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey9 Jul 2024
13 Jun 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation9 Jul 2024
13 Jun 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation9 Jul 2024

Survey cycle 3: 47 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Medilodge of Westwood in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
3 Jul 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation9 Jul 2024
13 Jun 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation9 Jul 2024
15 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation19 Feb 2024
15 Feb 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation19 Feb 2024
15 Feb 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation19 Feb 2024
15 Feb 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation19 Feb 2024
15 Feb 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation19 Feb 2024
15 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation19 Feb 2024
15 Feb 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation19 Feb 2024
15 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation19 Feb 2024
15 Feb 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation19 Feb 2024
18 Jan 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation23 Jan 2024
18 May 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey14 Jun 2023
18 May 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey14 Jun 2023
18 May 2023F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey14 Jun 2023
18 May 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey14 Jun 2023
18 May 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey14 Jun 2023
18 May 2023F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey14 Jun 2023
18 May 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey14 Jun 2023
18 May 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey14 Jun 2023
18 May 2023F0610Respond appropriately to all alleged violations.DStandard survey14 Jun 2023
18 May 2023F0641Ensure each resident receives an accurate assessment.DStandard survey14 Jun 2023
18 May 2023F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey14 Jun 2023
18 May 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey14 Jun 2023
18 May 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey14 Jun 2023
18 May 2023F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JStandard survey2 May 2023
18 May 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JStandard survey14 Jun 2023
18 May 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey7 Feb 2023
18 May 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard survey14 Jun 2023
18 May 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey14 Jun 2023
18 May 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey14 Jun 2023
18 May 2023F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey14 Jun 2023
18 May 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey14 Jun 2023
18 May 2023F0760Ensure that residents are free from significant medication errors.DStandard survey14 Jun 2023
18 May 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey14 Jun 2023
18 May 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard survey14 Jun 2023
18 May 2023F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard survey14 Jun 2023
18 May 2023F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FStandard survey14 Jun 2023
18 May 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey14 Jun 2023
18 May 2023F0865Have a plan that describes the process for conducting QAPI and QAA activities.EStandard survey14 Jun 2023
18 May 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FStandard survey14 Jun 2023
18 May 2023F0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.FStandard survey14 Jun 2023
18 May 2023F0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.FStandard survey14 Jun 2023
18 May 2023F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.FStandard survey14 Jun 2023
18 May 2023F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.FStandard survey14 Jun 2023
18 May 2023F0946Provide training in compliance and ethics.FStandard survey14 Jun 2023
18 May 2023F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.FStandard survey14 Jun 2023

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of Medilodge of Westwood in the CMS penalties file
DateTypeFineDays without payment
4 Jun 2025Fine$52,993
4 Jun 2025Payment denial15
20 Feb 2025Payment denial15
18 Jan 2024Fine$12,542

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Medilodge of Westwood
StaffThis homeMichigan medianMichigan average (CMS)
All nurse staff3.643.803.99
Registered nurses (RN)1.070.700.78
Licensed practical nurses (LPN)0.500.88
Nurse aides2.072.33
All nurse staff, weekends3.043.303.50
Nurse staff turnover in a year
52.3%
Nurse staff turnover, Michigan median
44.6%
RN turnover in a year
64.0%
Administrators who left in a year
2

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Medilodge of Westwood, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.4%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.2%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.5%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay4.4%10.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.4%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.2%13.5%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, limited liability company
Legal business name
Westwood Opco, LLC
Chain
Medilodge (53 homes in the CMS chain file)
Organisations in the CMS ownership record of Medilodge of Westwood
OrganisationRole in the CMS recordInterestSince
Ark Opco Group, LLC5% or greater direct ownership interest100%1 Jul 2015
B&Y Healthcare S Corp5% or greater indirect ownership interest1 Jul 2015
Cody Healthcare S Corp5% or greater indirect ownership interest1 Jul 2015
Noble Healthcare Management, LLCOperational/managerial control1 Jul 2015
Prestige Administrative Services, LLCOperational/managerial control1 Jan 2016

The site shows organisations only. It does not show the names of persons.

Other homes in Kalamazoo County

The 8 nearest other nursing homes in Kalamazoo County, Michigan
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Friendship VillageKalamazoo5 of 52$02 Apr 2026
Medilodge of KalamazooKalamazoo2 of 510$09 Jul 2025
Harold and Grace Upjohn Community Care CenterKalamazoo1 of 528$31,18617 Apr 2026
Villa at Borgess PlaceKalamazoo2 of 531$45,13013 Aug 2025
Alamo Cove Rehab and Nursing CenterSpecial Focus candidateKalamazoo1 of 528$18,27430 Apr 2026
Plainwell Pines Nursing and Rehabilitation CommuniPlainwell2 of 521$194,99429 May 2026
Medilodge of PortagePortage3 of 513$35,31714 May 2026
The Laurels of GalesburgGalesburg1 of 520$145,11510 Sep 2025

All 9 nursing homes in Kalamazoo County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Medilodge of Westwood (CCN 235542). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/medilodge-of-westwood-kalamazoo-mi-235542/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Medilodge of Westwood last inspected?
The latest inspection with a citation in the CMS record was on 12 Mar 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 13 Jun 2024.
Who operates Medilodge of Westwood?
The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Medilodge. The CMS ownership file names Noble Healthcare Management, LLC and Prestige Administrative Services, LLC for operational or managerial control. This site does not show the names of persons.
Is Medilodge of Westwood a Special Focus Facility?
No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Michigan as Special Focus Facilities and 10 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.