CMS data processed
  • Compare
  • Watch list

Glendora Grand, IncCMS ratings, inspections and fines

Address
805 W. Arrow Hwy., Glendora, CA 91740
CCN
056079
Ownership type
For-profit, corporation
Certified beds
342
Residents per day
295
CMS flags
None in the CMS record
CMS star ratings
Overall rating1 of 5
Health inspection rating1 of 5
Staffing rating4 of 5
Quality measure rating3 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Glendora Grand, Inc an overall rating of 1 of 5 stars. The last standard survey was on 8 Aug 2025. The latest survey cycle has 21 health citations. The median for nursing homes in California is 14. CMS lists 5 fines with a total of $168,190 for this home in its penalties file. CMS also lists 1 payment denial.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Glendora Grand, Inc, with medians
Rating (1 to 5 stars)This homeLos Angeles County medianCalifornia medianUS average (CMS)
Overall rating12.03.03.0
Health inspection rating12.03.02.8
Staffing rating43.03.02.9
Quality measure rating34.04.03.6

A median is the middle value of the homes in the group: 369 homes in the county, 1,165 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Glendora Grand, Inc in the last three survey cycles
Survey cycleStandard surveyCitationsCalifornia median
Cycle 1 (latest)8 Aug 20252114
Cycle 22 Aug 20243614
Cycle 3No date4115

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 98 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyL0
Actual harm that is not immediate jeopardyH0I0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0C0

Survey cycle 1 (latest): 21 citations

Standard survey of this cycle: .

Health citations of Glendora Grand, Inc in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
18 Jun 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation2 Jul 2026
18 Jun 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation2 Jul 2026
26 Nov 2025F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint investigation5 Dec 2025
26 Nov 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EComplaint investigation5 Dec 2025
26 Nov 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation5 Dec 2025
8 Aug 2025F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey25 Aug 2025
8 Aug 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey25 Aug 2025
8 Aug 2025F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.EStandard survey20 Aug 2025
8 Aug 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey27 Aug 2025
8 Aug 2025F0583Keep residents' personal and medical records private and confidential.DStandard survey25 Aug 2025
8 Aug 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey29 Aug 2025
8 Aug 2025F0637Assess the resident when there is a significant change in conditionDStandard survey26 Aug 2025
8 Aug 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey25 Aug 2025
8 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey10 Aug 2025
8 Aug 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey25 Aug 2025
8 Aug 2025F0692Provide enough food/fluids to maintain a resident's health.EStandard survey11 Aug 2025
8 Aug 2025F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey26 Aug 2025
8 Aug 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey29 Aug 2025
8 Aug 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey29 Aug 2025
8 Aug 2025F0814Dispose of garbage and refuse properly.EStandard survey27 Aug 2025
8 Aug 2025F0880Provide and implement an infection prevention and control program.EStandard survey29 Aug 2025

Survey cycle 2: 36 citations

Standard survey of this cycle: .

Health citations of Glendora Grand, Inc in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
26 Jun 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation16 Jul 2025
26 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation16 Jul 2025
15 May 2025F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DComplaint investigation22 May 2025
10 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation30 Apr 2025
10 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation30 Apr 2025
10 Apr 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation30 Apr 2025
26 Feb 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation14 Mar 2025
26 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation14 Mar 2025
26 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation14 Mar 2025
26 Feb 2025F0687Provide appropriate foot care.GComplaint investigation14 Mar 2025
26 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation14 Mar 2025
16 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation17 Aug 2024
2 Aug 2024F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey26 Aug 2024
2 Aug 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.BStandard survey9 Aug 2024
2 Aug 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey5 Aug 2024
2 Aug 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey8 Aug 2024
2 Aug 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey8 Aug 2024
2 Aug 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey8 Aug 2024
2 Aug 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey15 Aug 2024
2 Aug 2024F0687Provide appropriate foot care.DStandard survey9 Aug 2024
2 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey9 Aug 2024
2 Aug 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey9 Aug 2024
2 Aug 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey8 Aug 2024
2 Aug 2024F0732Post nurse staffing information every day.DStandard survey9 Aug 2024
2 Aug 2024F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey9 Aug 2024
2 Aug 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey23 Aug 2024
2 Aug 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey26 Aug 2024
2 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey26 Aug 2024
2 Aug 2024F0814Dispose of garbage and refuse properly.EStandard survey26 Aug 2024
2 Aug 2024F0825Provide or get specialized rehabilitative services as required for a resident.EStandard survey5 Aug 2024
2 Aug 2024F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard survey2 Aug 2024
2 Aug 2024F0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.EStandard survey26 Aug 2024
2 Aug 2024F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.EStandard survey9 Aug 2024
2 Aug 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation9 Aug 2024
2 Aug 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey20 Aug 2024
2 Aug 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DStandard survey23 Aug 2024

Survey cycle 3: 41 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Glendora Grand, Inc in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
25 Jun 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation1 Jul 2024
26 Apr 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation20 May 2024
26 Apr 2024F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.KComplaint investigation20 May 2024
26 Apr 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation20 May 2024
26 Apr 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint investigation20 May 2024
26 Apr 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation20 May 2024
26 Apr 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DComplaint investigation1 Jul 2024
21 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation25 Mar 2024
20 Sep 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation22 Sep 2023
10 Aug 2023F0908Keep all essential equipment working safely.FComplaint investigation30 Aug 2023
1 Aug 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EComplaint investigation2 Aug 2023
9 Jun 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey11 Jul 2023
9 Jun 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey11 Jul 2023
9 Jun 2023F0574The resident has the right to receive notices in a format and a language he or she understands.EStandard survey11 Jul 2023
9 Jun 2023F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.EStandard survey11 Jul 2023
9 Jun 2023F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey11 Jul 2023
9 Jun 2023F0641Ensure each resident receives an accurate assessment.DStandard survey11 Jul 2023
9 Jun 2023F0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.DStandard survey11 Jul 2023
9 Jun 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey11 Jul 2023
9 Jun 2023F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.EStandard survey11 Jul 2023
9 Jun 2023F0679Provide activities to meet all resident's needs.EStandard survey11 Jul 2023
9 Jun 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey11 Jul 2023
9 Jun 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.GStandard survey11 Jul 2023
9 Jun 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey11 Jul 2023
9 Jun 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey11 Jul 2023
9 Jun 2023F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey15 Aug 2023
9 Jun 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey11 Jul 2023
9 Jun 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey11 Jul 2023
9 Jun 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey11 Jul 2023
9 Jun 2023F0759Ensure medication error rates are not 5 percent or greater.EStandard survey11 Jul 2023
9 Jun 2023F0760Ensure that residents are free from significant medication errors.EStandard survey11 Jul 2023
9 Jun 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey11 Jul 2023
9 Jun 2023F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey11 Jul 2023
9 Jun 2023F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.DStandard survey11 Jul 2023
9 Jun 2023F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey11 Jul 2023
9 Jun 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey11 Jul 2023
9 Jun 2023F0825Provide or get specialized rehabilitative services as required for a resident.EStandard survey11 Jul 2023
9 Jun 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey11 Jul 2023
9 Jun 2023F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard survey11 Jul 2023
9 Jun 2023F0880Provide and implement an infection prevention and control program.EStandard survey11 Jul 2023
9 Jun 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey11 Jul 2023

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of Glendora Grand, Inc in the CMS penalties file
DateTypeFineDays without payment
26 Jun 2025Fine$14,505
10 Apr 2025Fine$33,040
26 Feb 2025Fine$30,167
2 Aug 2024Fine$45,056
26 Apr 2024Fine$45,422
26 Apr 2024Payment denial37

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Glendora Grand, Inc
StaffThis homeCalifornia medianCalifornia average (CMS)
All nurse staff4.064.204.52
Registered nurses (RN)0.300.500.67
Licensed practical nurses (LPN)1.031.20
Nurse aides2.722.65
All nurse staff, weekends3.743.804.09
Nurse staff turnover in a year
24.3%
Nurse staff turnover, California median
36.4%
RN turnover in a year
10.5%
Administrators who left in a year
0

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Glendora Grand, Inc, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay17.4%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.7%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.9%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.2%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay15.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay7.2%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.8%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay47.1%9.1%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, corporation
Legal business name
Glendora Grand, Inc.
Chain
Rollins-Nelson Healthcare Management (8 homes in the CMS chain file)
Organisations in the CMS ownership record of Glendora Grand, Inc
OrganisationRole in the CMS recordInterestSince
Glendora Grand, Inc.5% or greater direct ownership interest100%11 Dec 2009
Glendora Grand Property, LLC5% or greater mortgage interest11 Dec 2009
Glendora Grand Property, LLCAdp of the snf11 Dec 2009

The site shows organisations only. It does not show the names of persons.

Other homes in Los Angeles County

The 12 nearest other nursing homes in Los Angeles County, California
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Emanate Health Inter-Community Hospital- D/P SNFCovina5 of 55$028 May 2026
Gladstone Sub-Acute and Rehab CenterGlendora1 of 527$027 Jun 2025
Covina Rehabilitation CenterCovina2 of 511$29,22818 Jun 2026
Arbor Glen Care CenterGlendora2 of 524$027 Mar 2026
Harvard Creek Post AcuteCovina5 of 515$013 Feb 2026
Mesa Glen Care CenterSpecial Focus candidateGlendora1 of 556$103,0808 May 2026
Glendora Canyon Transitional Care UnitGlendora1 of 522$016 Jan 2026
Citrus Heights Health CenterCovina5 of 59$06 Aug 2025
The RowlandCovina1 of 521$30,42116 May 2025
Bayshire San Dimas Post-AcuteSan Dimas4 of 515$85,0839 Apr 2026
Clara Baldwin Stocker Home for WomenWest Covina3 of 517$030 Jan 2026
West Covina Medical Center D/P SNFWest Covina4 of 513$018 Dec 2025

All 369 nursing homes in Los Angeles County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Glendora Grand, Inc (CCN 056079). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/glendora-grand-inc-glendora-ca-056079/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Glendora Grand, Inc last inspected?
The latest inspection with a citation in the CMS record was on 18 Jun 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 2 Aug 2024.
Who operates Glendora Grand, Inc?
The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Rollins-Nelson Healthcare Management. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
Is Glendora Grand, Inc a Special Focus Facility?
No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.