Golden Palms Rehabilitation and RetirementCMS ratings, inspections and fines
- Address
- 2101 Treasure Hills Boulevard, Harlingen, TX 78550
- CCN
- 455672
- Ownership type
- For-profit, limited liability company
- Certified beds
- 60
- Chain
- The Ensign Group
- Residents per day
- 47
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Golden Palms Rehabilitation and Retirement an overall rating of 4 of 5 stars. The last standard survey was on 15 Apr 2026. The latest survey cycle has 7 health citations. The median for nursing homes in Texas is 8. CMS lists 3 fines with a total of $15,997 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Cameron County median | Texas median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 14 homes in the county, 1,177 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Texas median |
|---|---|---|---|
| Cycle 1 (latest) | 15 Apr 2026 | 7 | 8 |
| Cycle 2 | 25 Jan 2025 | 10 | 8 |
| Cycle 3 | No date | 6 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 14 May 2026 |
| 13 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 14 May 2026 |
| 15 Apr 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 16 Apr 2026 |
| 15 Apr 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 16 Apr 2026 |
| 11 Apr 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 12 Apr 2026 |
| 20 Feb 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 21 Feb 2026 |
| 10 Dec 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Complaint investigation | 11 Dec 2025 |
Survey cycle 2: 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 16 May 2025 |
| 8 May 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 9 May 2025 |
| 8 May 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 9 May 2025 |
| 8 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 9 May 2025 |
| 15 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 16 Apr 2025 |
| 25 Jan 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 27 Jan 2025 |
| 25 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 3 Oct 2024 |
| 25 Jan 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 27 Jan 2025 |
| 25 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Jan 2025 |
| 21 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 22 Nov 2024 |
Survey cycle 3: 6 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 26 Jun 2024 |
| 25 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 26 Jun 2024 |
| 23 Feb 2024 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 24 Feb 2024 |
| 9 Nov 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 10 Nov 2023 |
| 9 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 10 Nov 2023 |
| 19 Oct 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Complaint investigation | 30 Nov 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 25 Jan 2025 | Fine | $9,113 | |
| 25 Jun 2024 | Fine | $2,867 | |
| 23 Feb 2024 | Fine | $4,017 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Texas median | Texas average (CMS) |
|---|---|---|---|
| All nurse staff | 3.44 | 3.30 | 3.39 |
| Registered nurses (RN) | 0.70 | 0.40 | 0.43 |
| Licensed practical nurses (LPN) | 1.11 | 0.95 | |
| Nurse aides | 1.63 | 2.00 | |
| All nurse staff, weekends | 2.90 | 2.90 | 2.98 |
- Nurse staff turnover in a year
- 47.8%
- Nurse staff turnover, Texas median
- 52.1%
- RN turnover in a year
- 28.6%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.5% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.7% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.4% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.4% | 8.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Santiago Healthcare LLC
- Chain
- The Ensign Group (342 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ensign Services Inc | Adp of the snf | 1 Jun 2019 | |
| Standard Bearer Healthcare Op, LP | Adp of the snf | 1 Jan 2022 | |
| The Ensign Group Inc | Adp of the snf | 1 Jan 2022 | |
| Treasure Hills Health Holdings LLC | Adp of the snf | 1 Jan 2022 |
The site shows organisations only. It does not show the names of persons.
Other homes in Cameron County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Treasure Hills Healthcare and Rehabilitation Cente | Harlingen | 3 of 5 | 11 | $0 | 10 Dec 2025 | |
| Sun Valley Rehabilitation and Healthcare Center | Harlingen | 5 of 5 | 4 | $0 | 9 Jul 2025 | |
| Windsor Nursing and Rehabilitation Center of Harli | Harlingen | 5 of 5 | 10 | $0 | 12 Jun 2025 | |
| Harlingen Nursing and Rehabilitation Center | Harlingen | 3 of 5 | 10 | $6,016 | 24 Feb 2026 | |
| Windsor Atrium | Harlingen | 2 of 5 | 17 | $23,154 | 29 Aug 2025 | |
| Veranda Rehabilitation and Healthcare | Harlingen | 5 of 5 | 10 | $8,021 | 25 Jun 2025 | |
| Brownsville Nursing and Rehabilitation Center | Brownsville | 1 of 5 | 11 | $57,708 | 12 Aug 2025 | |
| Fox Hollow Post Acute | Brownsville | 1 of 5 | 14 | $60,256 | 22 Jan 2026 | |
| Mesa Hills Post Acute | Brownsville | 3 of 5 | 13 | $5,734 | 6 May 2025 | |
| Ebony Lake Nursing and Rehabilitation Center | Brownsville | 4 of 5 | 14 | $0 | 15 Jan 2026 | |
| Alta Vista Rehabilitation and Healthcare | Brownsville | 2 of 5 | 12 | $14,433 | 19 Nov 2025 | |
| Las Alturas Nursing & Transitional Care Brownsvill | Brownsville | 3 of 5 | 11 | $8,434 | 1 Jul 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Texas Health and Human Services: complaint and incident intakeThe complaint page of the State Survey Agency for Texas, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Golden Palms Rehabilitation and Retirement (CCN 455672). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/golden-palms-rehabilitation-and-retirement-harlingen-tx-455672/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Golden Palms Rehabilitation and Retirement last inspected?
- The latest inspection with a citation in the CMS record was on 13 May 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 25 Jan 2025.
- Who operates Golden Palms Rehabilitation and Retirement?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain The Ensign Group. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Golden Palms Rehabilitation and Retirement a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 6 homes in Texas as Special Focus Facilities and 30 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.