Elder Care Record

Texas › Cameron County › Harlingen

Windsor Atrium

1814 Atrium Place Dr, Harlingen, TX 78550

CCN 676125 · For-profit, limited liability company · 120 certified beds · chain Wellsential Health

Located in a hospital
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Windsor Atrium, in Harlingen, Texas, is certified for 120 beds under for-profit, limited liability company ownership and belongs to the Wellsential Health chain.

CMS gives it 2 of 5 stars overall, below the Texas median of 3; the health inspection rating is 2, staffing 1 and quality measures 5.

Inspectors recorded 37 health deficiencies across the three most recent survey cycles (17, 9, 11 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 30.8 per 100 beds, more than the state median of 22.5.

CMS lists 2 penalties in the period covered: fines totalling $23K.

Reported nurse staffing is 3.6 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 40.2%.

37health deficiencies, 3 survey cycles3 at actual harm or worse
$23Kfines listed by CMS2 penalties in period
3.6nurse hours per resident per daystate median 3.3
79%occupancy (residents ÷ beds)94 residents a day

Compared with county, state and nation

MeasureThis facilityCameron Co. medianTexas medianUS average
Overall star rating2333.0
Health citations, 3 cycles37262528.7
Citations per 100 beds30.821.722.526.8
Total nurse hours per resident day3.63.33.33.9
RN hours per resident day0.30.30.40.7
Nursing staff turnover40.2%37.7%52.1%45.8%
Fines listed$23,154$8,434$16,801—

County and state figures are medians across facilities (14 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 29
Cycle 311

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Aug 2025, 27 Jun 2024.

Severity mix: J ×3 D ×31 E ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
8 May 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DComplaint investigation9 May 2026
8 May 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation9 May 2026
9 Dec 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation10 Dec 2025
9 Dec 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation10 Dec 2025
9 Dec 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation10 Dec 2025
29 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JStandard survey30 Aug 2025
29 Aug 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey30 Aug 2025
29 Aug 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey30 Aug 2025
29 Aug 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Aug 2025
29 Aug 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey30 Aug 2025
29 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey30 Aug 2025
29 Aug 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey30 Aug 2025
29 Aug 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey30 Aug 2025
29 Aug 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 Aug 2025
29 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey30 Aug 2025
29 Aug 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey30 Aug 2025
29 Aug 2025F0880Provide and implement an infection prevention and control program.DStandard survey30 Aug 2025
26 Jun 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation27 Jun 2025
21 Jun 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation22 Jun 2025
21 Aug 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation18 Sep 2024
25 Jul 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation26 Jul 2024
27 Jun 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation15 Mar 2024
27 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation15 Mar 2024
27 Jun 2024F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.DStandard survey28 Jun 2024
27 Jun 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DComplaint investigation28 Jun 2024
27 Jun 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey28 Jun 2024
27 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey28 Jun 2024
9 May 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation23 May 2024
9 May 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation23 May 2024
6 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey21 Apr 2023
6 Apr 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey21 Apr 2023
6 Apr 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey21 Apr 2023
6 Apr 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey21 Apr 2023
6 Apr 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey21 Apr 2023
6 Apr 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey21 Apr 2023
6 Apr 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey21 Apr 2023
6 Apr 2023F0880Provide and implement an infection prevention and control program.DStandard survey21 Apr 2023

Penalties

DateTypeAmountDetail
29 Aug 2025Fine$8,457
27 Jun 2024Fine$14,697

Staffing

Total nursing3.55 h
Nurse aides2.13 h
LPN1.17 h
RN0.25 h
Weekend total3.13 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 40.2%, RNs 55.6%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.9%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.3%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.6%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay11.5%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.6%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.0%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Starr County Hospital District. Chain: Wellsential Health (67 facilities).

OrganisationRole in the CMS recordInterestSince
Starr County Hospital District5% or greater direct ownership interest100%04/01/2017
Regency Ihs of Windsor Atrium LLCDirect ownership interestNOT APPLICABLE04/01/2017
Dwd Tx Holdings LLCIndirect ownership interestNOT APPLICABLE04/01/2017
Jack and Nancy Dwyer Workforce Development Center IncIndirect ownership interestNOT APPLICABLE04/01/2017
Reg Hg Opco 1, LLCIndirect ownership interestNOT APPLICABLE04/01/2017
Reg Hg Opco LLCIndirect ownership interestNOT APPLICABLE04/01/2017
Reg Operator Holdco LLCIndirect ownership interestNOT APPLICABLE04/01/2017
Regency Integrated Health Services LLCIndirect ownership interestNOT APPLICABLE04/01/2017
Regency Texas Holdings LLCIndirect ownership interestNOT APPLICABLE04/01/2017
Regency Ihs of Windsor Atrium LLCOperational/managerial controlNOT APPLICABLE04/01/2017
Regency Integrated Health Services LLCOperational/managerial controlNOT APPLICABLE04/01/2017
Starr County Hospital DistrictOperational/managerial controlNOT APPLICABLE04/01/2017
1814 Atrium Place Drive LLCAdp of the snfNOT APPLICABLE04/01/2017
Regency Ihs Clinical Consulting, LLCAdp of the snfNOT APPLICABLE04/01/2017
Regency Ihs Master Tenant LLCAdp of the snfNOT APPLICABLE04/01/2017
Regency Ihs of Windsor Atrium LLCAdp of the snfNOT APPLICABLE04/14/2025
Regency Ihs Rehab LLCAdp of the snfNOT APPLICABLE04/01/2017
Regency Integrated Health Services LLCAdp of the snfNOT APPLICABLE04/14/2025
Starr County Hospital DistrictAdp of the snfNOT APPLICABLE04/14/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cameron County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Sun Valley Rehabilitation and Healthcare CenterHarlingen12455254.0—9 Jul 2025
Veranda Rehabilitation and HealthcareHarlingen1005421818.0$8K9 Apr 2026
Windsor Nursing and Rehabilitation Center of HarliHarlingen1545421711.0—2 Jul 2026
Ebony Lake Nursing and Rehabilitation CenterBrownsville1224322419.7—29 Apr 2026
Golden Palms Rehabilitation and RetirementHarlingen604432338.3$16K13 May 2026
Harlingen Nursing and Rehabilitation CenterHarlingen1203221915.8$6K24 Feb 2026
Las Alturas Nursing & Transitional Care BrownsvillBrownsville1223411411.5$8K24 Jun 2026
Mesa Hills Post AcuteBrownsville1663323420.5$6K30 Apr 2026

All 14 facilities in Cameron County

Questions and answers

How many deficiencies has Windsor Atrium been cited for?

37 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Windsor Atrium been fined?

Yes. CMS lists fines totalling $23K in the period covered.

How does staffing at Windsor Atrium compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Windsor Atrium?

It is part of the Wellsential Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Starr County Hospital District, Regency Ihs of Windsor Atrium LLC and Dwd Tx Holdings LLC. Individual owners and managers are not listed on this site.

When was Windsor Atrium last inspected?

The most recent survey or investigation in the CMS record is dated 8 May 2026; the most recent standard health survey was 29 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.