Elder Care Record

Ohio › Franklin County › Dublin

Grand The

4500 John Shield Pkwy, Dublin, OH 43017

CCN 366435 · For-profit, limited liability company · 128 certified beds · chain Optalis Health & Rehabilitation

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 128 beds, Grand The serves Dublin in Franklin County, Ohio and has taken Medicare and Medicaid residents since 2015.

CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 2, staffing 2 and quality measures 5.

Inspectors recorded 66 health deficiencies across the three most recent survey cycles (15, 18, 33 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 51.6 per 100 beds, more than the state median of 33.3.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.6 RN), close to the Ohio median of 3.6; nursing staff turnover is 40.8%.

66health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.6
94%occupancy (residents ÷ beds)120 residents a day

Compared with county, state and nation

MeasureThis facilityFranklin Co. medianOhio medianUS average
Overall star rating3233.0
Health citations, 3 cycles66382728.7
Citations per 100 beds51.648.733.326.8
Total nurse hours per resident day3.63.63.63.9
RN hours per resident day0.60.80.60.7
Nursing staff turnover40.8%46.9%48.5%45.8%
Fines listed$0$13,870$0—

County and state figures are medians across facilities (57 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 218
Cycle 333

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Mar 2026, 11 Jul 2024.

Severity mix: G ×2 D ×42 E ×9 F ×12 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
17 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.FStandard survey8 Apr 2026
17 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey8 Apr 2026
17 Mar 2026F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey8 Apr 2026
17 Mar 2026F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey8 Apr 2026
17 Mar 2026F0583Keep residents' personal and medical records private and confidential.DStandard survey8 Apr 2026
17 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey8 Apr 2026
17 Mar 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey8 Apr 2026
17 Mar 2026F0687Provide appropriate foot care.DStandard survey8 Apr 2026
17 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey8 Apr 2026
17 Mar 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard survey8 Apr 2026
17 Mar 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey8 Apr 2026
17 Mar 2026F0880Provide and implement an infection prevention and control program.DStandard survey8 Apr 2026
17 Mar 2026F0881Implement a program that monitors antibiotic use.DStandard survey8 Apr 2026
2 Dec 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation2 Jan 2026
2 Dec 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation2 Jan 2026
3 Mar 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation7 Mar 2025
3 Mar 2025F0610Respond appropriately to all alleged violations.DComplaint investigation7 Mar 2025
3 Mar 2025F0759Ensure medication error rates are not 5 percent or greater.DComplaint investigation7 Mar 2025
11 Jul 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation29 Jul 2024
11 Jul 2024F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey29 Jul 2024
11 Jul 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation29 Jul 2024
11 Jul 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey29 Jul 2024
11 Jul 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey29 Jul 2024
11 Jul 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey29 Jul 2024
11 Jul 2024F0687Provide appropriate foot care.DStandard survey29 Jul 2024
11 Jul 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey29 Jul 2024
11 Jul 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey29 Jul 2024
11 Jul 2024F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey29 Jul 2024
11 Jul 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey29 Jul 2024
11 Jul 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey29 Jul 2024
11 Jul 2024F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey29 Jul 2024
11 Jul 2024F0881Implement a program that monitors antibiotic use.DStandard survey29 Jul 2024
11 Jul 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BStandard survey25 Jul 2024
2 Sep 2023F0880Provide and implement an infection prevention and control program.FComplaint investigation14 Sep 2023
2 Sep 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint investigation14 Sep 2023
9 Jan 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey7 Feb 2023
9 Jan 2023F0697Provide safe, appropriate pain management for a resident who requires such services.GStandard survey7 Feb 2023
9 Jan 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey7 Feb 2023
9 Jan 2023F0730Observe each nurse aide's job performance and give regular training.FStandard survey7 Feb 2023
9 Jan 2023F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey7 Feb 2023
9 Jan 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey7 Feb 2023
9 Jan 2023F0880Provide and implement an infection prevention and control program.FStandard survey7 Feb 2023
9 Jan 2023F0908Keep all essential equipment working safely.FStandard survey7 Feb 2023
9 Jan 2023F0567Honor the resident's right to manage his or her financial affairs.EStandard survey7 Feb 2023
9 Jan 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey7 Feb 2023
9 Jan 2023F0679Provide activities to meet all resident's needs.EStandard survey7 Feb 2023
9 Jan 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey7 Feb 2023
9 Jan 2023F0692Provide enough food/fluids to maintain a resident's health.EStandard survey7 Feb 2023
9 Jan 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey7 Feb 2023
9 Jan 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey7 Feb 2023
9 Jan 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey7 Feb 2023
9 Jan 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey7 Feb 2023
9 Jan 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey7 Feb 2023
9 Jan 2023F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey7 Feb 2023
9 Jan 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey7 Feb 2023
9 Jan 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey7 Feb 2023
9 Jan 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey7 Feb 2023
9 Jan 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey7 Feb 2023
9 Jan 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey7 Feb 2023
9 Jan 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey7 Feb 2023
9 Jan 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey7 Feb 2023
9 Jan 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey7 Feb 2023
9 Jan 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey7 Feb 2023
9 Jan 2023F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DStandard survey7 Feb 2023
9 Jan 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey7 Feb 2023
9 Jan 2023F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DStandard survey7 Feb 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.61 h
Nurse aides2.1 h
LPN0.92 h
RN0.59 h
Weekend total3.37 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 40.8%, RNs 46.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.6%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.5%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.4%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.2%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.0%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.0%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: The Grand Health And Rehabilitation Center Llc. Chain: Optalis Health & Rehabilitation (36 facilities).

OrganisationRole in the CMS recordInterestSince
Om Holdco 4 LLC5% or greater direct ownership interest100%10/17/2022
Om Note Holdco 4 LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/17/2022
Snw LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/17/2022
Charles Franklin LLCAdp of the snfNOT APPLICABLE10/17/2022
Charles Westland LLCAdp of the snfNOT APPLICABLE10/17/2022
Cliftonlarsonallen LLPAdp of the snfNOT APPLICABLE01/01/2025
Forbright BankAdp of the snfNOT APPLICABLE02/16/2026
Obs of Oh LLCAdp of the snfNOT APPLICABLE01/28/2026
Om Holdco 4 LLCAdp of the snfNOT APPLICABLE10/17/2022
Om Note Holdco 4 LLCAdp of the snfNOT APPLICABLE10/17/2022
Paar 108 LLCAdp of the snfNOT APPLICABLE10/17/2022
Snw LLCAdp of the snfNOT APPLICABLE10/17/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Franklin County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Darby Glenn Nursing and Rehabilitation CenterHilliard995422525.3—10 Feb 2026
Highbanks Care CenterColumbus565421628.6—26 Mar 2026
Majestic Care of Columbus LLCColumbus1205442420.0$111K9 Dec 2025
Mohun Health Care CenterColumbus725451216.7—24 Mar 2026
Robert A Barnes CenterReynoldsburg255452184.0—18 Jun 2025
Trueman Pointe Care CenterHilliard725531115.3—20 May 2026
Wesley Glen Health Services CorpColumbus565551221.4—24 Apr 2025
Wesley Woods At New AlbanyNew Albany165451275.0—23 Dec 2025

All 57 facilities in Franklin County

Questions and answers

How many deficiencies has Grand The been cited for?

66 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Grand The been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Grand The compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Grand The?

It is part of the Optalis Health & Rehabilitation chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Om Holdco 4 LLC, Om Note Holdco 4 LLC and Snw LLC. Individual owners and managers are not listed on this site.

When was Grand The last inspected?

The most recent survey or investigation in the CMS record is dated 17 Mar 2026; the most recent standard health survey was 17 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.