Heritage Hills Living & Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 411 North West Street, McAlester, OK 74502
- CCN
- 375317
- Ownership type
- For-profit, individual
- Certified beds
- 81
- Chain
- None in the CMS record
- Residents per day
- 57
- CMS flags
- CMS abuse icon
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Heritage Hills Living & Rehabilitation Center an overall rating of 1 of 5 stars. The last standard survey was on 31 Oct 2024. The latest survey cycle has 12 health citations. The median for nursing homes in Oklahoma is 6. CMS lists 1 fine of $73,288 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Pittsburg County median | Oklahoma median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 2.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 6 homes in the county, 283 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Oklahoma median |
|---|---|---|---|
| Cycle 1 (latest) | 31 Oct 2024 | 12 | 6 |
| Cycle 2 | 10 Aug 2023 | 28 | 7 |
| Cycle 3 | No date | 13 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 Jun 2026 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Complaint investigation | 10 Jul 2026 |
| 24 Nov 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 17 Dec 2025 |
| 24 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 17 Dec 2025 |
| 24 Nov 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 17 Dec 2025 |
| 31 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 25 Nov 2024 |
| 31 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 25 Nov 2024 |
| 31 Oct 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 25 Nov 2024 |
| 31 Oct 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 25 Nov 2024 |
| 31 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 25 Nov 2024 |
| 31 Oct 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 25 Nov 2024 |
| 31 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 25 Nov 2024 |
| 31 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 25 Nov 2024 |
Survey cycle 2: 28 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Jul 2025 | F0583 | Keep residents' personal and medical records private and confidential. | E | Complaint investigation | 20 Sep 2025 |
| 30 Jul 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 20 Sep 2025 |
| 30 Jul 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 20 Sep 2025 |
| 30 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 20 Sep 2025 |
| 30 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 20 Sep 2025 |
| 27 Dec 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 14 Feb 2025 |
| 10 Aug 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 28 Sep 2023 |
| 10 Aug 2023 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0642 | Ensure a qualified health professional conducts resident assessments. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 28 Sep 2023 |
| 10 Aug 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 28 Sep 2023 |
| 10 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 28 Sep 2023 |
| 10 Aug 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 28 Sep 2023 |
| 10 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 28 Sep 2023 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 3 Nov 2023 |
| 12 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 3 Nov 2023 |
| 10 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 28 Sep 2023 |
| 2 Sep 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 23 Sep 2022 |
| 2 Sep 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | F | Standard survey | 7 Oct 2022 |
| 2 Sep 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 23 Sep 2022 |
| 2 Sep 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 23 Sep 2022 |
| 2 Sep 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 23 Sep 2022 |
| 2 Sep 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 23 Sep 2022 |
| 2 Sep 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Nov 2022 |
| 2 Sep 2022 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 23 Sep 2022 |
| 2 Sep 2022 | F0924 | Put firmly secured handrails on each side of hallways. | E | Standard survey | 23 Sep 2022 |
| 2 Sep 2022 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 23 Sep 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 31 Oct 2024 | Fine | $73,288 | |
| 31 Oct 2024 | Payment denial | 2 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Oklahoma median | Oklahoma average (CMS) |
|---|---|---|---|
| All nurse staff | 3.29 | 3.70 | 3.79 |
| Registered nurses (RN) | 0.28 | 0.30 | 0.34 |
| Licensed practical nurses (LPN) | 0.57 | 0.92 | |
| Nurse aides | 2.44 | 2.53 | |
| All nurse staff, weekends | 3.30 | 3.30 | 3.44 |
- Nurse staff turnover in a year
- 54.4%
- Nurse staff turnover, Oklahoma median
- 55.3%
- RN turnover in a year
- No data
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Oklahoma median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.9% | 12.1% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.5% | 1.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.0% | 4.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.0% | 11.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.8% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 31.0% | 14.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, individual
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Forvis Mazars LLP | Adp of the snf | 1 Feb 2024 | |
| Heritage Hills Nursing Properties | Adp of the snf | 24 May 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Pittsburg County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Mitchell Care & Rehab Center | McAlester | 4 of 5 | 4 | $0 | 27 Mar 2025 | |
| McAlester Nursing & Rehab | McAlester | 1 of 5 | 10 | $17,193 | 31 Jul 2024 | |
| New Hope Retirement & Care Center | McAlester | 2 of 5 | 8 | $7,371 | 31 Dec 2025 | |
| Walnut Grove Care & Rehab Center | McAlester | 2 of 5 | 7 | $31,460 | 28 Feb 2025 | |
| Beare Manor | Hartshorne | 4 of 5 | 8 | $0 | 26 Jul 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Oklahoma State Department of Health: complaints and enforcement divisionThe complaint page of the State Survey Agency for Oklahoma, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Heritage Hills Living & Rehabilitation Center (CCN 375317). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/heritage-hills-living-rehabilitation-center-mcalester-ok-375317/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Heritage Hills Living & Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 9 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 10 Aug 2023.
- Who operates Heritage Hills Living & Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, individual. CMS lists no chain for the home. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Heritage Hills Living & Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Oklahoma as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.