Highland Pointe Health & Rehab CenterCMS ratings, inspections and fines
- Address
- 402 Golf View Lane, Highland Heights, OH 44143
- CCN
- 366440
- Ownership type
- For-profit, corporation
- Certified beds
- 96
- Residents per day
- 78
- CMS flags
- No standard survey in more than 2 years
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Highland Pointe Health & Rehab Center an overall rating of 1 of 5 stars. The last standard survey was on 25 Mar 2024. The latest survey cycle has 16 health citations. The median for nursing homes in Ohio is 8. CMS lists 2 fines with a total of $128,606 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Cuyahoga County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 92 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 25 Mar 2024 | 16 | 8 |
| Cycle 2 | 7 Feb 2022 | 0 | 8 |
| Cycle 3 | No date | 10 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 16 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 May 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 20 May 2026 |
| 6 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 20 May 2026 |
| 6 May 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Complaint investigation | 20 May 2026 |
| 20 Jan 2026 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 6 Feb 2026 |
| 20 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 6 Feb 2026 |
| 20 Jan 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 6 Feb 2026 |
| 20 Jan 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 6 Feb 2026 |
| 20 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 6 Feb 2026 |
| 16 Sep 2025 | F0814 | Dispose of garbage and refuse properly. | F | Complaint investigation | 17 Sep 2025 |
| 16 Sep 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 17 Sep 2025 |
| 25 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 19 Apr 2024 |
| 25 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 19 Apr 2024 |
| 25 Mar 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 19 Apr 2024 |
| 25 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 19 Apr 2024 |
| 25 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 19 Apr 2024 |
| 25 Mar 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 19 Apr 2024 |
Survey cycle 3: 10 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 Jun 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 17 Jun 2024 |
| 14 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 17 Jun 2024 |
| 14 Jun 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 17 Jun 2024 |
| 14 Jun 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 17 Jun 2024 |
| 14 Jun 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | J | Complaint investigation | 17 Jun 2024 |
| 14 Jun 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 17 Jun 2024 |
| 6 Sep 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 15 Sep 2023 |
| 25 Jul 2019 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 16 Aug 2019 |
| 25 Jul 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 16 Aug 2019 |
| 25 Jul 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Aug 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 6 May 2026 | Fine | $100,330 | |
| 14 Jun 2024 | Fine | $28,276 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 3.70 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.62 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 1.02 | 0.95 | |
| Nurse aides | 2.06 | 2.09 | |
| All nurse staff, weekends | 3.16 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 61.4%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 66.7%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 1.8% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.7% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.9% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.2% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- High Pointe Health & Rehab Center LLC
- Chain
- Saber Healthcare Group (126 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Saber Governance LLC | Operational/managerial control | 1 Sep 2019 | |
| SHG Management LLC | Operational/managerial control | 1 Sep 2019 | |
| Citrin Cooperman Advisors LLC | Adp of the snf | 1 Oct 2015 | |
| LTC Realty Vii, LLC | Adp of the snf | 6 Dec 2024 | |
| Saber Governance LLC | Adp of the snf | 1 Sep 2019 | |
| Saber Healthcare Group LLC | Adp of the snf | 1 Oct 2015 | |
| SHG Management LLC | Adp of the snf | 1 Sep 2019 | |
| TCF National Bank | Adp of the snf | 6 Dec 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Cuyahoga County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Grande Pointe Healthcare Commu | Richmond Heights | 2 of 5 | 6 | $137,255 | 11 Mar 2025 | |
| Tranquility of Richmond Heights | Richmond Heights | 2 of 5 | 7 | $0 | 28 May 2025 | |
| Altercare of Mayfield Village, Inc | Mayfield Village | 3 of 5 | 5 | $72,646 | 2 Nov 2023 | |
| Avenue at LyndhurstSpecial Focus candidate | Lyndhurst | 2 of 5 | 36 | $0 | 28 Aug 2025 | |
| Mount Saint Joseph Rehab Center | Euclid | 4 of 5 | 3 | $0 | 10 Apr 2025 | |
| Heritage Healthcare of Lyndhurst | Lyndhurst | 1 of 5 | 20 | $149,620 | 7 Apr 2025 | |
| Gardens of Mayfield VillageSpecial Focus candidate | Mayfield Heights | 2 of 5 | 41 | $155,225 | 29 May 2025 | |
| Heritage Healthcare of Euclid | Euclid | 1 of 5 | 14 | $0 | 28 Jun 2024 | |
| Willows Health and Rehab Ctr | Euclid | 4 of 5 | 4 | $39,683 | 23 May 2024 | |
| Hillside Plaza | Cleveland | 3 of 5 | 6 | $0 | 19 May 2025 | |
| Ahc of Landerhaven LLC | Mayfield Heights | 4 of 5 | 8 | $0 | 23 Jun 2025 | |
| Slovene Home for the Aged | Cleveland | 1 of 5 | 7 | $0 | 26 Sep 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Highland Pointe Health & Rehab Center (CCN 366440). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/highland-pointe-health-rehab-center-highland-heights-oh-366440/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Highland Pointe Health & Rehab Center last inspected?
- The latest inspection with a citation in the CMS record was on 6 May 2026. It was a complaint investigation. It gave 3 citations. The standard survey before the last one was on 7 Feb 2022. CMS marks the last health inspection of this home as more than 2 years old.
- Who operates Highland Pointe Health & Rehab Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Saber Healthcare Group. The CMS ownership file names Saber Governance LLC and SHG Management LLC for operational or managerial control. This site does not show the names of persons.
- Is Highland Pointe Health & Rehab Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.