Elder Care Record

Ohio › Cuyahoga County › Euclid

Willows Health and Rehab Ctr

1500 E 191st St, Euclid, OH 44117

CCN 365670 · For-profit, corporation · 75 certified beds · chain Saber Healthcare Group

No standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 75 beds, Willows Health and Rehab Ctr serves Euclid in Cuyahoga County, Ohio and has taken Medicare and Medicaid residents since 1986.

CMS gives it 4 of 5 stars overall, above the Ohio median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.

Inspectors recorded 25 health deficiencies across the three most recent survey cycles (4, 15, 6 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 33.3 per 100 beds, about the same as the state median of 33.3.

CMS lists 1 penalty in the period covered: fines totalling $40K.

Reported nurse staffing is 3.2 hours per resident per day (0.3 RN), close to the Ohio median of 3.6; nursing staff turnover is 46.8%.

CMS flags that the facility has not had a standard health inspection in more than two years.

25health deficiencies, 3 survey cycles2 at actual harm or worse
$40Kfines listed by CMS1 penalty in period
3.2nurse hours per resident per daystate median 3.6
90%occupancy (residents ÷ beds)67 residents a day

Compared with county, state and nation

MeasureThis facilityCuyahoga Co. medianOhio medianUS average
Overall star rating4333.0
Health citations, 3 cycles25282728.7
Citations per 100 beds33.330.233.326.8
Total nurse hours per resident day3.23.63.63.9
RN hours per resident day0.30.60.60.7
Nursing staff turnover46.8%53.8%48.5%45.8%
Fines listed$39,683$0$0—

County and state figures are medians across facilities (92 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 215
Cycle 36

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 May 2024, 9 May 2022.

Severity mix: G ×2 D ×13 E ×7 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 May 2024F0692Provide enough food/fluids to maintain a resident's health.GStandard survey19 Jun 2024
23 May 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey19 Jun 2024
23 May 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey19 Jun 2024
23 May 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey19 Jun 2024
9 May 2022F0697Provide safe, appropriate pain management for a resident who requires such services.GStandard survey2 Jun 2022
9 May 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey2 Jun 2022
9 May 2022F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard survey2 Jun 2022
9 May 2022F0880Provide and implement an infection prevention and control program.FStandard survey2 Jun 2022
9 May 2022F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.EStandard survey2 Jun 2022
9 May 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey2 Jun 2022
9 May 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey2 Jun 2022
9 May 2022F0567Honor the resident's right to manage his or her financial affairs.DStandard survey2 Jun 2022
9 May 2022F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey2 Jun 2022
9 May 2022F0660Plan the resident's discharge to meet the resident's goals and needs.DStandard survey2 Jun 2022
9 May 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey2 Jun 2022
9 May 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey2 Jun 2022
9 May 2022F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey2 Jun 2022
9 May 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey2 Jun 2022
9 May 2022F0791Provide or obtain dental services for each resident.DStandard survey2 Jun 2022
4 Apr 2019F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey3 May 2019
4 Apr 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey3 May 2019
4 Apr 2019F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey3 May 2019
4 Apr 2019F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey3 May 2019
4 Apr 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey3 May 2019
4 Apr 2019F0814Dispose of garbage and refuse properly.DStandard survey3 May 2019

Penalties

DateTypeAmountDetail
23 May 2024Fine$39,683

Staffing

Total nursing3.21 h
Nurse aides1.9 h
LPN0.98 h
RN0.33 h
Weekend total2.91 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 46.8%, RNs 42.9%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.7%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.4%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay4.5%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.6%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay1.4%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Indian Hills Healthcare Group, Inc.. Chain: Saber Healthcare Group (126 facilities).

OrganisationRole in the CMS recordInterestSince
Wwbv Holdings LLC5% or greater indirect ownership interest100%09/30/2019
Ohio Pennsyslvania Property LLC5% or greater mortgage interestNOT APPLICABLE03/01/2016
Saber Governance LLCOperational/managerial controlNOT APPLICABLE09/01/2019
Shg Management LLCOperational/managerial controlNOT APPLICABLE09/01/2019
Citrin Cooperman Advisors LLCAdp of the snfNOT APPLICABLE07/01/2006
Ohio Pennsyslvania Property LLCAdp of the snfNOT APPLICABLE03/01/2016
Shg Boa LLCAdp of the snfNOT APPLICABLE12/11/2025
Shg Management LLCAdp of the snfNOT APPLICABLE09/01/2019
Shg Mt, LLCAdp of the snfNOT APPLICABLE12/11/2025
Tcf National BankAdp of the snfNOT APPLICABLE07/19/2019

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cuyahoga County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Algart Health CareCleveland7855456.4—18 Oct 2019
Berea CenterBerea50542612.0—7 Aug 2025
Brookdale Westlake VillageWestlake60544915.0—22 Apr 2026
Gardens of Mcgregor and Amasa StoneEast Cleveland148542106.8—14 Aug 2025
Huntington Woods Care & Rehab CenterWestlake825511113.4—8 Jun 2026
Larchwood CareCleveland745431925.7—12 May 2026
North Park Care CenterBrook Park34553617.6—7 Jul 2022
O'Neill Healthcare Fairview ParkFairview Park118552119.3—26 Jun 2025

All 92 facilities in Cuyahoga County

Questions and answers

How many deficiencies has Willows Health and Rehab Ctr been cited for?

25 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Willows Health and Rehab Ctr been fined?

Yes. CMS lists fines totalling $40K in the period covered.

How does staffing at Willows Health and Rehab Ctr compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Willows Health and Rehab Ctr?

It is part of the Saber Healthcare Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Wwbv Holdings LLC, Saber Governance LLC and Shg Management LLC. Individual owners and managers are not listed on this site.

When was Willows Health and Rehab Ctr last inspected?

The most recent survey or investigation in the CMS record is dated 23 May 2024; the most recent standard health survey was 23 May 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.