Elder Care Record

Ohio › Cuyahoga County › Cleveland

Hillside Plaza

18220 Euclid Ave, Cleveland, OH 44112

CCN 365006 · For-profit, corporation · 47 certified beds · chain Legacy Health Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 47 beds, Hillside Plaza serves Cleveland in Cuyahoga County, Ohio and has taken Medicare and Medicaid residents since 1967.

CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 3, staffing 1 and quality measures 5.

Inspectors recorded 29 health deficiencies across the three most recent survey cycles (6, 19, 4 by cycle, most recent first), none at the actual-harm level. That is 61.7 per 100 beds, more than the state median of 33.3.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.0 hours per resident per day (0.9 RN), close to the Ohio median of 3.6; nursing staff turnover is 66.0%.

29health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.0nurse hours per resident per daystate median 3.6
83%occupancy (residents ÷ beds)39 residents a day

Compared with county, state and nation

MeasureThis facilityCuyahoga Co. medianOhio medianUS average
Overall star rating3333.0
Health citations, 3 cycles29282728.7
Citations per 100 beds61.730.233.326.8
Total nurse hours per resident day4.03.63.63.9
RN hours per resident day0.90.60.60.7
Nursing staff turnover66.0%53.8%48.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (92 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 219
Cycle 34

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 May 2025, 20 Jul 2022.

Severity mix: D ×19 E ×2 F ×5 B ×1 C ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
8 Sep 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation24 Sep 2025
19 May 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey27 May 2025
19 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey27 May 2025
19 May 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey27 May 2025
19 May 2025F0760Ensure that residents are free from significant medication errors.DStandard survey27 May 2025
19 May 2025F0880Provide and implement an infection prevention and control program.DStandard survey27 May 2025
17 Dec 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation23 Dec 2024
17 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation23 Dec 2024
17 Dec 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation23 Dec 2024
14 Nov 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.FComplaint investigation25 Nov 2024
14 Nov 2024F0610Respond appropriately to all alleged violations.FComplaint investigation25 Nov 2024
14 Nov 2024F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFComplaint investigation25 Nov 2024
14 Nov 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation25 Nov 2024
14 Nov 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation25 Nov 2024
14 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation25 Nov 2024
14 Nov 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation23 Dec 2024
14 Nov 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation25 Nov 2024
20 Jul 2022F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.FStandard survey21 Sep 2022
20 Jul 2022F0641Ensure each resident receives an accurate assessment.EStandard survey21 Sep 2022
20 Jul 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey21 Sep 2022
20 Jul 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey21 Sep 2022
20 Jul 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey21 Sep 2022
20 Jul 2022F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey21 Sep 2022
20 Jul 2022F0760Ensure that residents are free from significant medication errors.DStandard survey21 Sep 2022
20 Jul 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey21 Sep 2022
16 May 2019F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey27 May 2019
16 May 2019F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CStandard survey27 May 2019
16 May 2019F0839Employ staff that are licensed, certified, or registered in accordance with state laws.CStandard survey27 May 2019
16 May 2019F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.BStandard survey27 May 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.02 h
Nurse aides1.85 h
LPN1.29 h
RN0.88 h
Weekend total3.14 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 66.0%, RNs 77.8%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay0.0%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.4%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay0.0%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.5%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.7%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Euclid Hill Health Investors, Inc.. Chain: Legacy Health Services (10 facilities).

OrganisationRole in the CMS recordInterestSince
Oh 10 Holdco LLC5% or greater direct ownership interest100%07/06/2022
Cc Oh10 Opco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Chavos221 Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Chavos221 Irrv Tr5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Lionsview Opco Nr LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Lionsview Sc LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Living26 Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Living26 Irrv Tr5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Sapphire143 Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Sapphire143 Irrv Tr5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cuyahoga County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Algart Health CareCleveland7855456.4—18 Oct 2019
Berea CenterBerea50542612.0—7 Aug 2025
Brookdale Westlake VillageWestlake60544915.0—22 Apr 2026
Gardens of Mcgregor and Amasa StoneEast Cleveland148542106.8—14 Aug 2025
Huntington Woods Care & Rehab CenterWestlake825511113.4—8 Jun 2026
Larchwood CareCleveland745431925.7—12 May 2026
North Park Care CenterBrook Park34553617.6—7 Jul 2022
O'Neill Healthcare Fairview ParkFairview Park118552119.3—26 Jun 2025

All 92 facilities in Cuyahoga County

Questions and answers

How many deficiencies has Hillside Plaza been cited for?

29 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Hillside Plaza been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Hillside Plaza compare?

Reported total nurse staffing is 4.0 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Hillside Plaza?

It is part of the Legacy Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Oh 10 Holdco LLC, Cc Oh10 Opco LLC and Chavos221 Holdings LLC. Individual owners and managers are not listed on this site.

When was Hillside Plaza last inspected?

The most recent survey or investigation in the CMS record is dated 8 Sep 2025; the most recent standard health survey was 19 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.