Elder Care Record

Ohio › Cuyahoga County › Richmond Heights

Tranquility of Richmond Heights

562 Richmond Road, Richmond Heights, OH 44143

CCN 366377 · For-profit, limited liability company · 60 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Tranquility of Richmond Heights is a For-profit, limited liability company nursing home in Richmond Heights, Ohio, certified for 60 beds and caring for about 54 residents a day.

CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 2, staffing 1 and quality measures 5.

Inspectors recorded 31 health deficiencies across the three most recent survey cycles (7, 13, 11 by cycle, most recent first), none at the actual-harm level. That is 51.7 per 100 beds, more than the state median of 33.3.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.8 hours per resident per day (0.5 RN), close to the Ohio median of 3.6; nursing staff turnover is 77.3%.

31health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.8nurse hours per resident per daystate median 3.6
90%occupancy (residents ÷ beds)54 residents a day

Compared with county, state and nation

MeasureThis facilityCuyahoga Co. medianOhio medianUS average
Overall star rating2333.0
Health citations, 3 cycles31282728.7
Citations per 100 beds51.730.233.326.8
Total nurse hours per resident day3.83.63.63.9
RN hours per resident day0.50.60.60.7
Nursing staff turnover77.3%53.8%48.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (92 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)7
Cycle 213
Cycle 311

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 28 May 2025, 18 May 2023.

Severity mix: D ×19 E ×7 F ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 Jul 2025F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint investigation27 Jul 2025
14 Jul 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation27 Jul 2025
28 May 2025F0814Dispose of garbage and refuse properly.FStandard survey19 Jun 2025
28 May 2025F0880Provide and implement an infection prevention and control program.FStandard survey19 Jun 2025
28 May 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey19 Jun 2025
28 May 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey19 Jun 2025
28 May 2025F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation19 Jun 2025
28 May 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey19 Jun 2025
28 May 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey19 Jun 2025
3 Oct 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation17 Oct 2024
3 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation17 Oct 2024
3 Oct 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation17 Oct 2024
11 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation11 Jun 2024
23 Apr 2024F0679Provide activities to meet all resident's needs.EComplaint investigation6 May 2024
23 Apr 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation6 May 2024
22 Jan 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation2 Feb 2024
18 May 2023F0814Dispose of garbage and refuse properly.FStandard survey23 Jun 2023
18 May 2023F0881Implement a program that monitors antibiotic use.FStandard survey23 Jun 2023
18 May 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey23 Jun 2023
18 May 2023F0641Ensure each resident receives an accurate assessment.EStandard survey23 Jun 2023
18 May 2023F0880Provide and implement an infection prevention and control program.EStandard survey23 Jun 2023
18 May 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey23 Jun 2023
18 May 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey23 Jun 2023
18 May 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey23 Jun 2023
23 Jan 2020F0814Dispose of garbage and refuse properly.FStandard survey13 Mar 2020
23 Jan 2020F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey13 Mar 2020
23 Jan 2020F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey13 Mar 2020
23 Jan 2020F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey13 Mar 2020
23 Jan 2020F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey13 Mar 2020
23 Jan 2020F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey13 Mar 2020
23 Jan 2020F0759Ensure medication error rates are not 5 percent or greater.DStandard survey13 Mar 2020

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.79 h
Nurse aides2.59 h
LPN0.66 h
RN0.54 h
Weekend total3.61 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 77.3%, RNs 76.5%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay23.1%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.5%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.7%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.3%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.4%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Legal Business Name Not Available.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cuyahoga County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Algart Health CareCleveland7855456.4—18 Oct 2019
Berea CenterBerea50542612.0—7 Aug 2025
Brookdale Westlake VillageWestlake60544915.0—22 Apr 2026
Gardens of Mcgregor and Amasa StoneEast Cleveland148542106.8—14 Aug 2025
Huntington Woods Care & Rehab CenterWestlake825511113.4—8 Jun 2026
Larchwood CareCleveland745431925.7—12 May 2026
North Park Care CenterBrook Park34553617.6—7 Jul 2022
O'Neill Healthcare Fairview ParkFairview Park118552119.3—26 Jun 2025

All 92 facilities in Cuyahoga County

Questions and answers

How many deficiencies has Tranquility of Richmond Heights been cited for?

31 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Tranquility of Richmond Heights been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Tranquility of Richmond Heights compare?

Reported total nurse staffing is 3.8 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Tranquility of Richmond Heights?

Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Tranquility of Richmond Heights last inspected?

The most recent survey or investigation in the CMS record is dated 14 Jul 2025; the most recent standard health survey was 28 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.