Elder Care Record

Oregon › Multnomah County › Portland

Holladay Park Plaza

1300 Ne 16th Avenue, Portland, OR 97232

CCN 385259 · Non-profit, corporation · 51 certified beds · chain Pacific Retirement Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Holladay Park Plaza, in Portland, Oregon, is certified for 51 beds under non-profit, corporation ownership and belongs to the Pacific Retirement Services chain.

CMS gives it 5 of 5 stars overall, above the Oregon median of 3; the health inspection rating is 5, staffing 5 and quality measures 5.

Inspectors recorded 18 health deficiencies across the three most recent survey cycles (3, 2, 13 by cycle, most recent first), none at the actual-harm level. That is 35.3 per 100 beds, about the same as the state median of 40.0.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 5.0 hours per resident per day (1.0 RN), close to the Oregon median of 5.0; nursing staff turnover is 32.7%.

18health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
5.0nurse hours per resident per daystate median 5.0
75%occupancy (residents ÷ beds)38 residents a day

Compared with county, state and nation

MeasureThis facilityMultnomah Co. medianOregon medianUS average
Overall star rating5333.0
Health citations, 3 cycles18343228.7
Citations per 100 beds35.341.540.026.8
Total nurse hours per resident day5.05.05.03.9
RN hours per resident day1.00.70.60.7
Nursing staff turnover32.7%47.1%45.9%45.8%
Fines listed$0$0$4,194—

County and state figures are medians across facilities (33 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)3
Cycle 22
Cycle 313

Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Sep 2025, 13 Jun 2024.

Severity mix: D ×18

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
30 Jun 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation31 Jul 2026
5 Sep 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Oct 2025
5 Sep 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey10 Oct 2025
13 Jun 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey24 Jul 2024
13 Jun 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey24 Jul 2024
13 Mar 2023F0583Keep residents' personal and medical records private and confidential.DStandard survey26 Apr 2023
13 Mar 2023F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey26 Apr 2023
13 Mar 2023F0641Ensure each resident receives an accurate assessment.DStandard survey26 Apr 2023
13 Mar 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey26 Apr 2023
13 Mar 2023F0679Provide activities to meet all resident's needs.DStandard survey26 Apr 2023
13 Mar 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey26 Apr 2023
13 Mar 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey26 Apr 2023
13 Mar 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey26 Apr 2023
13 Mar 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey26 Apr 2023
13 Mar 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey26 Apr 2023
13 Mar 2023F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.DStandard survey26 Apr 2023
13 Mar 2023F0880Provide and implement an infection prevention and control program.DStandard survey26 Apr 2023
13 Mar 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey26 Apr 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing5 h
Nurse aides3.32 h
LPN0.68 h
RN0.99 h
Weekend total4.65 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 32.7%, RNs 30.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityOregon medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.6%14.7%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.0%0.7%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%2.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%1.0%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay5.8%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.5%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Holladay Park Plaza Inc. Chain: Pacific Retirement Services (10 facilities).

OrganisationRole in the CMS recordInterestSince
Pacific Retirement Services IncAdp of the snfNOT APPLICABLE05/28/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Multnomah County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Fairlawn Health and Rehabilitation of CascadiaGresham825452732.9—27 Mar 2026
Marquis Centennial Post Acute RehabPortland805451923.8$10K24 Mar 2026
Marquis Vermont HillsPortland735551317.8—22 May 2026
Mirabella PortlandPortland44555818.2—27 Mar 2026
Providence Child CenterPortland5855—1322.4$13K19 Apr 2024
Reedwood Post AcutePortland645551117.2—7 Mar 2024
Regency Gresham Nursing & Rehabilitation CenterGresham1285452116.4—19 Sep 2025
Avamere Crestview of PortlandPortland1274355744.9—13 Feb 2026

All 33 facilities in Multnomah County

Questions and answers

How many deficiencies has Holladay Park Plaza been cited for?

18 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.

Has Holladay Park Plaza been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Holladay Park Plaza compare?

Reported total nurse staffing is 5.0 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.

Who operates Holladay Park Plaza?

It is part of the Pacific Retirement Services chain. Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was Holladay Park Plaza last inspected?

The most recent survey or investigation in the CMS record is dated 30 Jun 2026; the most recent standard health survey was 5 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.