The Creston Health & RehabilitationCMS ratings, inspections and fines
- Address
- 3320 SE Holgate Blvd, Portland, OR 97202
- CCN
- 385121
- Ownership type
- Non-profit, corporation
- Certified beds
- 100
- Chain
- None in the CMS record
- Residents per day
- 56
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Creston Health & Rehabilitation an overall rating of 1 of 5 stars. The last standard survey was on 27 Feb 2026. The latest survey cycle has 11 health citations. The median for nursing homes in Oregon is 9. CMS lists 3 fines with a total of $122,699 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Multnomah County median | Oregon median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 33 homes in the county, 128 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Oregon median |
|---|---|---|---|
| Cycle 1 (latest) | 27 Feb 2026 | 11 | 9 |
| Cycle 2 | 15 Oct 2024 | 28 | 11 |
| Cycle 3 | No date | 23 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 17 Jul 2026 |
| 27 Feb 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 31 Mar 2026 |
| 27 Feb 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 31 Mar 2026 |
| 27 Feb 2026 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 31 Mar 2026 |
| 27 Feb 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 31 Mar 2026 |
| 27 Feb 2026 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 31 Mar 2026 |
| 27 Feb 2026 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 31 Mar 2026 |
| 27 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 31 Mar 2026 |
| 27 Feb 2026 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 31 Mar 2026 |
| 27 Feb 2026 | F0732 | Post nurse staffing information every day. | E | Standard survey | 31 Mar 2026 |
| 27 Feb 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 31 Mar 2026 |
Survey cycle 2: 28 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 Feb 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 31 Mar 2025 |
| 15 Oct 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 30 Nov 2024 |
| 15 Oct 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | G | Complaint investigation | 13 Dec 2024 |
| 15 Oct 2024 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | F | Standard survey | 30 Nov 2024 |
| 15 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 30 Nov 2024 |
Survey cycle 3: 23 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Jul 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | G | Complaint investigation | 17 Sep 2024 |
| 30 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 17 Sep 2024 |
| 30 Jul 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 17 Sep 2024 |
| 30 Jul 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Complaint investigation | 17 Sep 2024 |
| 18 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 24 Oct 2023 |
| 18 Sep 2023 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 24 Oct 2023 |
| 18 Sep 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 24 Oct 2023 |
| 18 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 24 Oct 2023 |
| 18 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 24 Oct 2023 |
| 18 Sep 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 24 Oct 2023 |
| 18 Sep 2023 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint investigation | 24 Oct 2023 |
| 30 Jun 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 24 Jul 2023 |
| 30 Jun 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 24 Jul 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 6 Jan 2026 | Fine | $19,135 | |
| 15 Oct 2024 | Fine | $94,744 | |
| 30 Jul 2024 | Fine | $8,820 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Oregon median | Oregon average (CMS) |
|---|---|---|---|
| All nurse staff | 0.93 | 5.00 | 5.03 |
| Registered nurses (RN) | 0.33 | 0.60 | 0.72 |
| Licensed practical nurses (LPN) | 0.34 | 0.91 | |
| Nurse aides | 0.27 | 3.40 | |
| All nurse staff, weekends | 0.95 | 4.40 | 4.51 |
- Nurse staff turnover in a year
- 95.4%
- Nurse staff turnover, Oregon median
- 45.9%
- RN turnover in a year
- 91.7%
- Administrators who left in a year
- No data
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.7% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.0% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.0% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 12.5% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.7% | 13.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Legal business name
- Legal Business Name Not Available
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Multnomah County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Reedwood Post Acute | Portland | 5 of 5 | 0 | $0 | 26 Jun 2025 | |
| Laurelhurst Post Acute & Rehabilitation | Portland | 2 of 5 | 10 | $33,319 | 14 Mar 2025 | |
| Mirabella Portland | Portland | 5 of 5 | 3 | $0 | 27 Mar 2026 | |
| Belmont Care and Rehabilitation | Portland | 1 of 5 | 16 | $0 | 28 Feb 2025 | |
| Mt. Tabor Health & Rehabilitation | Portland | 2 of 5 | 14 | $0 | 6 Jun 2025 | |
| Providence Child Center | Portland | 5 of 5 | 0 | $13,286 | 8 Sep 2025 | |
| Holladay Park Plaza | Portland | 5 of 5 | 3 | $0 | 5 Sep 2025 | |
| Secora Rehabilitation of Cascadia | Portland | 2 of 5 | 13 | $0 | 28 Mar 2025 | |
| Gracelen Care Center | Portland | 1 of 5 | 13 | $0 | 25 Jul 2025 | |
| Marquis Mill Park | Portland | 3 of 5 | 9 | $35,010 | 24 Apr 2026 | |
| Avamere Crestview of Portland | Portland | 4 of 5 | 9 | $0 | 13 Feb 2026 | |
| Gateway Care and Retirement | Portland | 3 of 5 | 9 | $0 | 12 May 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Creston Health & Rehabilitation (CCN 385121). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-creston-health-rehabilitation-portland-or-385121/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Creston Health & Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 18 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 15 Oct 2024.
- Who operates The Creston Health & Rehabilitation?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is The Creston Health & Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Oregon as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.