Elder Care Record

Oregon › Multnomah County › Portland

Fernhill Rehabilitation and Care

5737 Ne 37th Avenue, Portland, OR 97211

CCN 385237 · For-profit, corporation · 63 certified beds · chain Sapphire Health Services

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 63 beds, Fernhill Rehabilitation and Care serves Portland in Multnomah County, Oregon and has taken Medicare and Medicaid residents since 1993.

CMS gives it 2 of 5 stars overall, below the Oregon median of 3; the health inspection rating is 2, staffing 4 and quality measures 2.

Inspectors recorded 60 health deficiencies across the three most recent survey cycles (13, 29, 18 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 95.2 per 100 beds, more than the state median of 40.0.

CMS lists 1 penalty in the period covered: fines totalling $8K.

Reported nurse staffing is 5.0 hours per resident per day (1.0 RN), close to the Oregon median of 5.0; nursing staff turnover is 64.0%.

CMS flags that the facility carries the CMS abuse icon.

60health deficiencies, 3 survey cycles1 at actual harm or worse
$8Kfines listed by CMS1 penalty in period
5.0nurse hours per resident per daystate median 5.0
70%occupancy (residents ÷ beds)44 residents a day

Compared with county, state and nation

MeasureThis facilityMultnomah Co. medianOregon medianUS average
Overall star rating2333.0
Health citations, 3 cycles60343228.7
Citations per 100 beds95.241.540.026.8
Total nurse hours per resident day5.05.05.03.9
RN hours per resident day1.00.70.60.7
Nursing staff turnover64.0%47.1%45.9%45.8%
Fines listed$8,278$0$4,194—

County and state figures are medians across facilities (33 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)13
Cycle 229
Cycle 318

Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Aug 2025, 22 Mar 2024.

Severity mix: G ×1 D ×47 E ×10 F ×1 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
8 Aug 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey9 Sep 2025
8 Aug 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey9 Sep 2025
8 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey9 Sep 2025
8 Aug 2025F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation9 Sep 2025
8 Aug 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey9 Sep 2025
8 Aug 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation9 Sep 2025
8 Aug 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation9 Sep 2025
8 Aug 2025F0641Ensure each resident receives an accurate assessment.DStandard survey9 Sep 2025
8 Aug 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey9 Sep 2025
8 Aug 2025F0679Provide activities to meet all resident's needs.DStandard survey9 Sep 2025
8 Aug 2025F0685Assist a resident in gaining access to vision and hearing services.DStandard survey9 Sep 2025
8 Aug 2025F0791Provide or obtain dental services for each resident.DStandard survey9 Sep 2025
8 Aug 2025F0732Post nurse staffing information every day.BComplaint investigation9 Sep 2025
17 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation9 Jun 2025
28 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation14 May 2025
28 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation14 May 2025
28 Apr 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation14 May 2025
5 Dec 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation6 Jan 2025
5 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation6 Jan 2025
22 Mar 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey8 May 2024
22 Mar 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesEStandard survey8 May 2024
22 Mar 2024F0679Provide activities to meet all resident's needs.EStandard survey8 May 2024
22 Mar 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation8 May 2024
22 Mar 2024F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey8 May 2024
22 Mar 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey8 May 2024
22 Mar 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey8 May 2024
22 Mar 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey8 May 2024
22 Mar 2024F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey8 May 2024
22 Mar 2024F0583Keep residents' personal and medical records private and confidential.DStandard survey8 May 2024
22 Mar 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation8 May 2024
22 Mar 2024F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey8 May 2024
22 Mar 2024F0641Ensure each resident receives an accurate assessment.DStandard survey8 May 2024
22 Mar 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey8 May 2024
22 Mar 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey8 May 2024
22 Mar 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey8 May 2024
22 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation8 May 2024
22 Mar 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey8 May 2024
22 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey8 May 2024
22 Mar 2024F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey8 May 2024
22 Mar 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey8 May 2024
22 Mar 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey8 May 2024
22 Mar 2024F0880Provide and implement an infection prevention and control program.DStandard survey8 May 2024
22 Mar 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation8 May 2024
22 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation8 May 2024
20 Dec 2022F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FStandard survey9 Jan 2023
20 Dec 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey9 Jan 2023
20 Dec 2022F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey9 Jan 2023
20 Dec 2022F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DStandard survey9 Jan 2023
20 Dec 2022F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey9 Jan 2023
20 Dec 2022F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey9 Jan 2023
20 Dec 2022F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey9 Jan 2023
20 Dec 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey9 Jan 2023
20 Dec 2022F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey9 Jan 2023
20 Dec 2022F0679Provide activities to meet all resident's needs.DStandard survey9 Jan 2023
20 Dec 2022F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey9 Jan 2023
20 Dec 2022F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey9 Jan 2023
20 Dec 2022F0759Ensure medication error rates are not 5 percent or greater.DStandard survey9 Jan 2023
20 Dec 2022F0825Provide or get specialized rehabilitative services as required for a resident.DStandard survey9 Jan 2023
20 Dec 2022F0880Provide and implement an infection prevention and control program.DStandard survey9 Jan 2023
20 Dec 2022F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey9 Jan 2023

Penalties

DateTypeAmountDetail
28 Apr 2025Fine$8,278

Staffing

Total nursing5.01 h
Nurse aides3.33 h
LPN0.67 h
RN1 h
Weekend total4.67 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 64.0%, RNs 71.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOregon medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.8%14.7%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.6%0.7%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.4%1.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.8%2.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.7%19.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.0%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay24.1%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Sapphire At Fernhill Llc. Chain: Sapphire Health Services (8 facilities).

OrganisationRole in the CMS recordInterestSince
Sapphire Healthcare Srvs.Operational/managerial controlNOT APPLICABLE11/28/2023
Sapphire Healthcare Srvs.Adp of the snfNOT APPLICABLE06/30/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Multnomah County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Fairlawn Health and Rehabilitation of CascadiaGresham825452732.9—27 Mar 2026
Holladay Park PlazaPortland515551835.3—30 Jun 2026
Marquis Centennial Post Acute RehabPortland805451923.8$10K24 Mar 2026
Marquis Vermont HillsPortland735551317.8—22 May 2026
Mirabella PortlandPortland44555818.2—27 Mar 2026
Providence Child CenterPortland5855—1322.4$13K19 Apr 2024
Reedwood Post AcutePortland645551117.2—7 Mar 2024
Regency Gresham Nursing & Rehabilitation CenterGresham1285452116.4—19 Sep 2025

All 33 facilities in Multnomah County

Questions and answers

How many deficiencies has Fernhill Rehabilitation and Care been cited for?

60 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.

Has Fernhill Rehabilitation and Care been fined?

Yes. CMS lists fines totalling $8K in the period covered.

How does staffing at Fernhill Rehabilitation and Care compare?

Reported total nurse staffing is 5.0 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.

Who operates Fernhill Rehabilitation and Care?

It is part of the Sapphire Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Sapphire Healthcare Srvs.. Individual owners and managers are not listed on this site.

When was Fernhill Rehabilitation and Care last inspected?

The most recent survey or investigation in the CMS record is dated 8 Aug 2025; the most recent standard health survey was 8 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.