Maryland › Baltimore County › Towson
Holly Hill Healthcare Center
531 Stevenson Lane, Towson, MD 21286
CMS abuse iconNo standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Holly Hill Healthcare Center is a For-profit, corporation nursing home in Towson, Maryland, certified for 75 beds and caring for about 69 residents a day.
CMS gives it 2 of 5 stars overall, below the Maryland median of 3; the health inspection rating is 1, staffing 4 and quality measures 5.
Inspectors recorded 85 health deficiencies across the three most recent survey cycles (34, 20, 31 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 113.3 per 100 beds, more than the state median of 43.7.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 3.4 hours per resident per day (0.9 RN), close to the Maryland median of 3.6; nursing staff turnover is 46.2%.
CMS flags that the facility carries the CMS abuse icon and has not had a standard health inspection in more than two years.
85health deficiencies, 3 survey cycles1 at actual harm or worse
$8Kfines listed by CMS1 penalty in period
3.4nurse hours per resident per daystate median 3.6
92%occupancy (residents ÷ beds)69 residents a day
Compared with county, state and nation
| Measure | This facility | Baltimore Co. median | Maryland median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 85 | 55 | 45 | 28.7 |
| Citations per 100 beds | 113.3 | 46.5 | 43.7 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.9 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 46.2% | 46.2% | 41.5% | 45.8% |
| Fines listed | $8,278 | $0 | $0 | — |
County and state figures are medians across facilities (43 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Mar 2024, 16 Apr 2019.
Severity mix: G ×1 D ×67 E ×12 F ×3 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 9 Jun 2026 |
| 1 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | Past Non-Compliance |
| 5 Mar 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0679 | Provide activities to meet all resident's needs. | E | Complaint investigation | 15 Apr 2024 |
| 5 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 15 Apr 2024 |
| 5 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 15 Apr 2024 |
| 5 Mar 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 15 Apr 2024 |
| 5 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Apr 2024 |
| 5 Mar 2024 | F0914 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D | Standard survey | 15 Apr 2024 |
| 15 Dec 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0641 | Ensure each resident receives an accurate assessment. | E | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 10 Jan 2024 |
| 15 Dec 2023 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Complaint investigation | 10 Jan 2024 |
| 16 Apr 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0807 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 7 Jun 2019 |
| 16 Apr 2019 | F0923 | Have enough outside ventilation via a window or mechanical ventilation, or both. | D | Standard survey | 7 Jun 2019 |
| 13 Dec 2017 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0807 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 22 Jan 2018 |
| 13 Dec 2017 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | B | Standard survey | 22 Jan 2018 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 1 Aug 2025 | Fine | $8,278 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 46.2%, RNs 52.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Maryland median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.1% | 20.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.4% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.1% | 20.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.8% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.6% | 11.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Holly Hill Nursing, Llc. Chain: Communicare Health (110 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Stevenson Mgt, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2016 |
| Stevenson Mgt, LLC | Adp of the snf | NOT APPLICABLE | 04/21/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Baltimore County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Broadmead | Cockeysville | 70 | 5 | 5 | 5 | 12 | 17.1 | — | 20 Nov 2025 |
| Charlestown Community Inc | Catonsville | 103 | 5 | 4 | 5 | 42 | 40.8 | — | 6 May 2026 |
| Chestnut Grn Hlth Ctr Blakehur | Towson | 49 | 5 | 4 | 5 | 20 | 40.8 | — | 18 Dec 2025 |
| Complete Care At Multi Medical Center LLC | Towson | 118 | 5 | 4 | 3 | 34 | 28.8 | — | 2 Mar 2026 |
| Edenwald | Towson | 70 | 5 | 5 | 5 | 12 | 17.1 | — | 30 Mar 2026 |
| Future Care Cherrywood | Reisterstown | 151 | 5 | 4 | 4 | 66 | 43.7 | — | 14 Apr 2026 |
| Future Care Northpoint | Baltimore | 180 | 5 | 4 | 3 | 34 | 18.9 | — | 27 Oct 2025 |
| Future Care Old Court | Randallstown | 141 | 5 | 5 | 4 | 22 | 15.6 | — | 17 Mar 2026 |
All 43 facilities in Baltimore County
Questions and answers
How many deficiencies has Holly Hill Healthcare Center been cited for?
85 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.
Has Holly Hill Healthcare Center been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at Holly Hill Healthcare Center compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.
Who operates Holly Hill Healthcare Center?
It is part of the Communicare Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Stevenson Mgt, LLC. Individual owners and managers are not listed on this site.
When was Holly Hill Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 13 May 2026; the most recent standard health survey was 5 Mar 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.