Elder Care Record

Massachusetts › Worcester County › Worcester

Knollwood Nursing Center

87 Briarwood Circle, Worcester, MA 01606

CCN 225016 · Non-profit, corporation · 82 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 82 beds, Knollwood Nursing Center serves Worcester in Worcester County, Massachusetts and has taken Medicare and Medicaid residents since 1970.

CMS gives it 4 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 4, staffing 3 and quality measures 4.

Inspectors recorded 14 health deficiencies across the three most recent survey cycles (5, 8, 1 by cycle, most recent first), none at the actual-harm level. That is 17.1 per 100 beds, fewer than the state median of 21.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.3 hours per resident per day (0.7 RN), close to the Massachusetts median of 3.7.

14health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.3nurse hours per resident per daystate median 3.7
94%occupancy (residents ÷ beds)77 residents a day

Compared with county, state and nation

MeasureThis facilityWorcester Co. medianMassachusetts medianUS average
Overall star rating4333.0
Health citations, 3 cycles14272728.7
Citations per 100 beds17.120.721.726.8
Total nurse hours per resident day4.33.73.73.9
RN hours per resident day0.70.50.60.7
Nursing staff turnover—38.6%37.7%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (50 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 28
Cycle 31

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 15 Dec 2025, 27 Aug 2024.

Severity mix: D ×11 E ×2 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
15 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey12 Jan 2026
15 Dec 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey12 Jan 2026
15 Dec 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey12 Jan 2026
15 Dec 2025F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DStandard survey12 Jan 2026
15 Dec 2025F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.DStandard survey12 Jan 2026
27 Aug 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey11 Oct 2024
27 Aug 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey11 Oct 2024
27 Aug 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey11 Oct 2024
27 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey11 Oct 2024
27 Aug 2024F0760Ensure that residents are free from significant medication errors.DStandard survey11 Oct 2024
27 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey11 Oct 2024
27 Aug 2024F0880Provide and implement an infection prevention and control program.DStandard survey11 Oct 2024
27 Aug 2024F0641Ensure each resident receives an accurate assessment.BStandard survey11 Oct 2024
9 May 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey6 Jun 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.27 h
Nurse aides2.53 h
LPN1.05 h
RN0.69 h
Weekend total3.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.3%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.3%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.6%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.3%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.7%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay17.2%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.3%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.3%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Salem Community Corporation.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Worcester County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Beaumont Rehab & Skilled Nursing Ctr - NorthboroNorthborough965431616.7—23 Jun 2025
Holy Trinity Eastern Orthodox N & R CenterWorcester11355498.0—6 Jan 2026
Lutheran Rehabilitation and Skilled Care CenterWorcester15055400.0——
Lydia Taft HouseUxbridge53555713.2—3 May 2023
Quaboag Rehabilitation & Skilled Care FacilityWest Brookfield16655484.8—5 Nov 2024
River Terrace Rehabilitation and Healthcare CtrLancaster8255222.4$9K5 May 2025
West Side House LTC FacilityWorcester915541314.3—30 Dec 2024
Whittier Westborough Transitional Care UnitWestborough19545631.6—2 May 2025

All 50 facilities in Worcester County

Questions and answers

How many deficiencies has Knollwood Nursing Center been cited for?

14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Knollwood Nursing Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Knollwood Nursing Center compare?

Reported total nurse staffing is 4.3 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Knollwood Nursing Center?

Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was Knollwood Nursing Center last inspected?

The most recent survey or investigation in the CMS record is dated 15 Dec 2025; the most recent standard health survey was 15 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.