Massachusetts › Worcester County › Webster
Lanessa Extended Care
751 School Street, Webster, MA 01570
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 96 beds, Lanessa Extended Care serves Webster in Worcester County, Massachusetts and has taken Medicare and Medicaid residents since 1990.
CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 3 and quality measures 2.
Inspectors recorded 71 health deficiencies across the three most recent survey cycles (24, 17, 30 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 74.0 per 100 beds, more than the state median of 21.7.
CMS lists 1 penalty in the period covered: fines totalling $120K.
Reported nurse staffing is 3.1 hours per resident per day (0.5 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 25.0%.
Compared with county, state and nation
| Measure | This facility | Worcester Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 71 | 27 | 27 | 28.7 |
| Citations per 100 beds | 74.0 | 20.7 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 25.0% | 38.6% | 37.7% | 45.8% |
| Fines listed | $119,962 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Feb 2025, 8 Nov 2023.
Severity mix: G ×2 H ×1 D ×40 E ×19 F ×6 B ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Jan 2026 |
| 10 Jun 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 1 Jul 2025 |
| 10 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 1 Jul 2025 |
| 3 Feb 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | F | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0732 | Post nurse staffing information every day. | C | Standard survey | 28 Feb 2025 |
| 3 Feb 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | B | Standard survey | 28 Feb 2025 |
| 3 Apr 2024 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Complaint investigation | 24 Apr 2024 |
| 3 Apr 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 24 Apr 2024 |
| 3 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 26 Apr 2024 |
| 3 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 24 Apr 2024 |
| 3 Apr 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 26 Apr 2024 |
| 8 Nov 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | G | Standard survey | 19 Dec 2023 |
| 8 Nov 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 21 Jan 2024 |
| 8 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 21 Jan 2024 |
| 8 Nov 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 21 Nov 2023 |
| 8 Nov 2023 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 21 Nov 2023 |
| 14 Sep 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Complaint investigation | 21 Oct 2023 |
| 7 Sep 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | H | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | G | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 3 Nov 2022 |
| 7 Sep 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 9 Nov 2022 |
| 7 Sep 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0675 | Honor each resident's preferences, choices, values and beliefs. | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0687 | Provide appropriate foot care. | E | Standard survey | 9 Nov 2022 |
| 7 Sep 2022 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Standard survey | 9 Nov 2022 |
| 7 Sep 2022 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 9 Nov 2022 |
| 7 Sep 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 9 Nov 2022 |
| 7 Sep 2022 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 14 Oct 2022 |
| 7 Sep 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 14 Oct 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 8 Nov 2023 | Fine | $119,962 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 25.0%, RNs 27.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.5% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 7.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 5.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.6% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 38.1% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, partnership. Legal business name: Lanessa Ma Snf Llc. Chain: Athena Healthcare Systems (22 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Athena Health Care Systems Ma III LLC | 5% or greater direct ownership interest | 100% | 06/01/2014 |
| Athena Health Care Associates, Inc. | Operational/managerial control | NOT APPLICABLE | 06/01/2014 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Worcester County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Northboro | Northborough | 96 | 5 | 4 | 3 | 16 | 16.7 | — | 23 Jun 2025 |
| Holy Trinity Eastern Orthodox N & R Center | Worcester | 113 | 5 | 5 | 4 | 9 | 8.0 | — | 6 Jan 2026 |
| Lutheran Rehabilitation and Skilled Care Center | Worcester | 150 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Lydia Taft House | Uxbridge | 53 | 5 | 5 | 5 | 7 | 13.2 | — | 3 May 2023 |
| Quaboag Rehabilitation & Skilled Care Facility | West Brookfield | 166 | 5 | 5 | 4 | 8 | 4.8 | — | 5 Nov 2024 |
| River Terrace Rehabilitation and Healthcare Ctr | Lancaster | 82 | 5 | 5 | 2 | 2 | 2.4 | $9K | 5 May 2025 |
| West Side House LTC Facility | Worcester | 91 | 5 | 5 | 4 | 13 | 14.3 | — | 30 Dec 2024 |
| Whittier Westborough Transitional Care Unit | Westborough | 19 | 5 | 4 | 5 | 6 | 31.6 | — | 2 May 2025 |
All 50 facilities in Worcester County
Questions and answers
How many deficiencies has Lanessa Extended Care been cited for?
71 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Lanessa Extended Care been fined?
Yes. CMS lists fines totalling $120K in the period covered.
How does staffing at Lanessa Extended Care compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Lanessa Extended Care?
It is part of the Athena Healthcare Systems chain. Ownership type is for-profit, partnership. Organisations in the CMS ownership record include Athena Health Care Systems Ma III LLC and Athena Health Care Associates, Inc.. Individual owners and managers are not listed on this site.
When was Lanessa Extended Care last inspected?
The most recent survey or investigation in the CMS record is dated 21 Jan 2026; the most recent standard health survey was 3 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.