Massachusetts › Worcester County › West Brookfield
Quaboag Rehabilitation & Skilled Care Facility
47 East Main Street, West Brookfield, MA 01585
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Quaboag Rehabilitation & Skilled Care Facility, in West Brookfield, Massachusetts, is certified for 166 beds under non-profit, corporation ownership.
CMS gives it 5 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 5, staffing 4 and quality measures 3.
Inspectors recorded 8 health deficiencies across the three most recent survey cycles (0, 7, 1 by cycle, most recent first), none at the actual-harm level. That is 4.8 per 100 beds, fewer than the state median of 21.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.9 hours per resident per day (0.7 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 44.6%.
Compared with county, state and nation
| Measure | This facility | Worcester Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 8 | 27 | 27 | 28.7 |
| Citations per 100 beds | 4.8 | 20.7 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.9 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.7 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 44.6% | 38.6% | 37.7% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 May 2025, 24 Apr 2024.
Severity mix: D ×8
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 Nov 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 6 Dec 2024 |
| 5 Nov 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 6 Dec 2024 |
| 24 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 3 Jun 2024 |
| 24 Apr 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 3 Jun 2024 |
| 24 Apr 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 3 Jun 2024 |
| 24 Apr 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 3 Jun 2024 |
| 24 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Jun 2024 |
| 21 Nov 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 9 Dec 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 44.6%, RNs 37.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.8% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.0% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.5% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Fair Havens Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ascentria Care Alliance Inc | 5% or greater direct ownership interest | 100% | 02/01/2015 |
| Ascentria Care Alliance Inc | Operational/managerial control | NOT APPLICABLE | 02/01/2015 |
| Ascentria Care Alliance Inc | Adp of the snf | NOT APPLICABLE | 01/29/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Worcester County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Northboro | Northborough | 96 | 5 | 4 | 3 | 16 | 16.7 | — | 23 Jun 2025 |
| Holy Trinity Eastern Orthodox N & R Center | Worcester | 113 | 5 | 5 | 4 | 9 | 8.0 | — | 6 Jan 2026 |
| Lutheran Rehabilitation and Skilled Care Center | Worcester | 150 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Lydia Taft House | Uxbridge | 53 | 5 | 5 | 5 | 7 | 13.2 | — | 3 May 2023 |
| River Terrace Rehabilitation and Healthcare Ctr | Lancaster | 82 | 5 | 5 | 2 | 2 | 2.4 | $9K | 5 May 2025 |
| West Side House LTC Facility | Worcester | 91 | 5 | 5 | 4 | 13 | 14.3 | — | 30 Dec 2024 |
| Whittier Westborough Transitional Care Unit | Westborough | 19 | 5 | 4 | 5 | 6 | 31.6 | — | 2 May 2025 |
| Alliance Health At Baldwinville | Baldwinville | 94 | 4 | 4 | 4 | 10 | 10.6 | — | 5 Jan 2026 |
All 50 facilities in Worcester County
Questions and answers
How many deficiencies has Quaboag Rehabilitation & Skilled Care Facility been cited for?
8 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Quaboag Rehabilitation & Skilled Care Facility been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Quaboag Rehabilitation & Skilled Care Facility compare?
Reported total nurse staffing is 3.9 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Quaboag Rehabilitation & Skilled Care Facility?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Ascentria Care Alliance Inc and Ascentria Care Alliance Inc. Individual owners and managers are not listed on this site.
When was Quaboag Rehabilitation & Skilled Care Facility last inspected?
The most recent survey or investigation in the CMS record is dated 5 Nov 2024; the most recent standard health survey was 29 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.