Manchester Rehabilitation and Healthcare CenterCMS ratings, inspections and fines
- Address
- 385 W Center St, Manchester, CT 06040
- CCN
- 075333
- Ownership type
- For-profit, corporation
- Certified beds
- 126
- Chain
- Atlas Healthcare
- Residents per day
- 119
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Manchester Rehabilitation and Healthcare Center an overall rating of 5 of 5 stars. The last standard survey was on 16 Mar 2026. The latest survey cycle has 14 health citations. The median for nursing homes in Connecticut is 12. CMS lists 1 fine of $12,735 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Connecticut (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Capitol Planning Region median | Connecticut median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 65 homes in the planning region, 191 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Connecticut median |
|---|---|---|---|
| Cycle 1 (latest) | 16 Mar 2026 | 14 | 12 |
| Cycle 2 | 22 May 2024 | 7 | 13 |
| Cycle 3 | No date | 4 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Mar 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation (in dispute review) | 22 May 2026 |
| 25 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation (in dispute review) | 22 May 2026 |
| 16 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 8 May 2026 |
| 16 Mar 2026 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | E | Standard survey | 8 May 2026 |
| 19 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 12 Jan 2026 |
Survey cycle 2: 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Sep 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 23 Oct 2024 |
| 26 Aug 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 6 Oct 2024 |
| 22 May 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 28 Jun 2024 |
| 22 May 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Standard survey | 21 Jun 2024 |
| 22 May 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 1 Jul 2024 |
| 22 May 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 28 Jun 2024 |
| 22 May 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 1 Jul 2024 |
Survey cycle 3: 4 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 28 Jun 2024 |
| 22 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 1 Jul 2024 |
| 20 Dec 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 31 Jan 2024 |
| 24 Mar 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 4 May 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 16 Mar 2026 | Fine | $12,735 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Connecticut median | Connecticut average (CMS) |
|---|---|---|---|
| All nurse staff | 3.84 | 3.70 | 3.73 |
| Registered nurses (RN) | 0.59 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 1.14 | 0.82 | |
| Nurse aides | 2.11 | 2.22 | |
| All nurse staff, weekends | 3.37 | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 42.4%
- Nurse staff turnover, Connecticut median
- 35.9%
- RN turnover in a year
- 52.9%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.0% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.0% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.8% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.5% | 17.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Setting
- Continuing care retirement community
- Legal business name
- Manchester Manor SNF Operations LLC
- Chain
- Atlas Healthcare (29 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ct-3 Operations Holdings LLC | 5% or greater direct ownership interest | 100% | 27 Jul 2022 |
The site shows organisations only. It does not show the names of persons.
Other homes in Capitol Planning Region
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Touchpoints at Manchester | Manchester | 4 of 5 | 5 | $0 | 13 Aug 2025 | |
| Westside Care Center | Manchester | 2 of 5 | 12 | $0 | 22 Jun 2026 | |
| Glastonbury Center for Health & Rehabilitation | Glastonbury | 3 of 5 | 12 | $0 | 23 Sep 2025 | |
| Civita Care Center at Salmon Brook | Glastonbury | 1 of 5 | 16 | $24,164 | 25 Jun 2025 | |
| Riverside Health & Rehabilitation Center | East Hartford | 2 of 5 | 15 | $46,125 | 22 Jan 2026 | |
| Vernon Rehabilitation and Healthcare Center | Vernon | 5 of 5 | 9 | $0 | 11 Oct 2024 | |
| Complete Care at Kimberly Hall North | Windsor | 1 of 5 | 17 | $13,065 | 19 Sep 2024 | |
| Complete Care at Kimberly Hall-South | Windsor | 4 of 5 | 7 | $14,728 | 19 Nov 2024 | |
| Trinity Hill Care Center | Hartford | 2 of 5 | 16 | $58,994 | 29 Oct 2024 | |
| Chelsea Place Care Center LLC | Hartford | 1 of 5 | 18 | $0 | 8 Nov 2024 | |
| Parkville Care Center | Hartford | 3 of 5 | 13 | $0 | 11 Apr 2025 | |
| Avery Nursing Home/Noble Building | Hartford | 1 of 5 | 14 | $69,928 | 19 May 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Manchester Rehabilitation and Healthcare Center (CCN 075333). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/manchester-rehabilitation-and-healthcare-center-manchester-ct-075333/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Manchester Rehabilitation and Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 25 Mar 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 22 May 2024.
- Who operates Manchester Rehabilitation and Healthcare Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Atlas Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Manchester Rehabilitation and Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Connecticut as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.