Wisconsin › Milwaukee County › West Allis
Maplewood Center
8615 W Beloit Rd, West Allis, WI 53227
Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Maplewood Center is a Non-profit, corporation nursing home in West Allis, Wisconsin, certified for 150 beds and caring for about 112 residents a day.
CMS gives it 1 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 1, staffing 4 and quality measures 2.
Inspectors recorded 81 health deficiencies across the three most recent survey cycles (27, 27, 27 by cycle, most recent first), 11 of them at the actual-harm or immediate-jeopardy level. That is 54.0 per 100 beds, more than the state median of 31.8.
CMS lists 5 penalties in the period covered: fines totalling $352K and 1 payment denial.
Reported nurse staffing is 5.1 hours per resident per day (0.8 RN), above the Wisconsin median of 4.0; nursing staff turnover is 52.1%.
81health deficiencies, 3 survey cycles11 at actual harm or worse
$352Kfines listed by CMS5 penalties in period
5.1nurse hours per resident per daystate median 4.0
75%occupancy (residents ÷ beds)112 residents a day
Compared with county, state and nation
| Measure | This facility | Milwaukee Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 81 | 38 | 21 | 28.7 |
| Citations per 100 beds | 54.0 | 44.1 | 31.8 | 26.8 |
| Total nurse hours per resident day | 5.1 | 4.0 | 4.0 | 3.9 |
| RN hours per resident day | 0.8 | 0.7 | 0.9 | 0.7 |
| Nursing staff turnover | 52.1% | 52.4% | 46.2% | 45.8% |
| Fines listed | $352,483 | $65,881 | $0 | — |
County and state figures are medians across facilities (32 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 May 2025, 4 Apr 2024.
Severity mix: J ×3 K ×2 G ×6 D ×42 E ×15 F ×11 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 15 Jun 2026 |
| 21 May 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 15 Jun 2026 |
| 21 May 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 15 Jun 2026 |
| 9 Jul 2025 | F0732 | Post nurse staffing information every day. | C | Complaint investigation | 6 Aug 2025 |
| 1 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint investigation | 30 May 2025 |
| 1 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 30 May 2025 |
| 1 May 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Complaint investigation | 30 May 2025 |
| 1 May 2025 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | F | Standard survey | 30 May 2025 |
| 1 May 2025 | F0941 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | F | Standard survey | 30 May 2025 |
| 1 May 2025 | F0942 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | F | Standard survey | 30 May 2025 |
| 1 May 2025 | F0944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | F | Standard survey | 30 May 2025 |
| 1 May 2025 | F0945 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | F | Standard survey | 30 May 2025 |
| 1 May 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Standard survey | 30 May 2025 |
| 1 May 2025 | F0949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | F | Standard survey | 30 May 2025 |
| 1 May 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 30 May 2025 |
| 1 May 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Complaint investigation | 30 May 2025 |
| 1 May 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 30 May 2025 |
| 1 May 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 30 May 2025 |
| 1 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 30 May 2025 |
| 1 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 30 May 2025 |
| 1 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 May 2025 |
| 1 May 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 30 May 2025 |
| 1 May 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 30 May 2025 |
| 1 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 30 May 2025 |
| 1 May 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 30 May 2025 |
| 1 May 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 30 May 2025 |
| 1 May 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 30 May 2025 |
| 1 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 May 2025 |
| 1 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 30 May 2025 |
| 13 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | K | Complaint investigation | 5 Mar 2025 |
| 13 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 5 Mar 2025 |
| 13 Feb 2025 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | E | Complaint investigation | 5 Mar 2025 |
| 13 Feb 2025 | F0560 | Protect a residents' right to refuse some types of non-requested transfers within the nursing home. | E | Complaint investigation | 5 Mar 2025 |
| 13 Feb 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Complaint investigation | 5 Mar 2025 |
| 13 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 5 Mar 2025 |
| 13 Feb 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 5 Mar 2025 |
| 13 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 5 Mar 2025 |
| 12 Nov 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 10 Dec 2024 |
| 12 Nov 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 10 Dec 2024 |
| 12 Nov 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 10 Dec 2024 |
| 12 Nov 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 10 Dec 2024 |
| 12 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 10 Dec 2024 |
| 12 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 10 Dec 2024 |
| 12 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 10 Dec 2024 |
| 12 Nov 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 10 Dec 2024 |
| 12 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 10 Dec 2024 |
| 29 May 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 29 Jun 2024 |
| 29 May 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Complaint investigation | 29 Jun 2024 |
| 29 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Jun 2024 |
| 4 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 4 May 2024 |
| 4 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 May 2024 |
| 4 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 4 May 2024 |
| 4 Apr 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 4 May 2024 |
| 13 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 9 Feb 2024 |
| 13 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Feb 2024 |
| 13 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 9 Feb 2024 |
| 13 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 9 Feb 2024 |
| 12 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 10 Nov 2023 |
| 12 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 10 Nov 2023 |
| 12 Oct 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 10 Nov 2023 |
| 12 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 10 Nov 2023 |
| 12 Oct 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 10 Nov 2023 |
| 12 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 10 Nov 2023 |
| 12 Oct 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 10 Nov 2023 |
| 28 Dec 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 7 Mar 2023 |
| 28 Dec 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 7 Mar 2023 |
| 28 Dec 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 7 Mar 2023 |
| 28 Dec 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Feb 2023 |
| 28 Dec 2022 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 7 Feb 2023 |
| 28 Dec 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 7 Feb 2023 |
| 28 Dec 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 7 Mar 2023 |
| 28 Dec 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 7 Feb 2023 |
| 28 Dec 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 7 Feb 2023 |
| 28 Dec 2022 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 7 Feb 2023 |
| 28 Dec 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 7 Feb 2023 |
| 28 Dec 2022 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 7 Feb 2023 |
| 28 Dec 2022 | F0888 | Ensure staff are vaccinated for COVID-19 | C | Standard survey | 7 Feb 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 1 May 2025 | Fine | $94,803 | |
| 13 Feb 2025 | Payment denial | — | 5 days |
| 13 Feb 2025 | Fine | $194,142 | |
| 13 Jan 2024 | Fine | $14,053 | |
| 12 Oct 2023 | Fine | $49,485 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 52.1%, RNs 58.8%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.3% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.7% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 24.3% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.4% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.3% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Methodist Manor Health Center Inc..
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| New Horizon Foods, LLC | Operational/managerial control | NOT APPLICABLE | 04/15/2024 |
| Rehab Solutions Group, LLC | Operational/managerial control | NOT APPLICABLE | 07/01/2024 |
| A.V. Powell & Associates, LLC | Adp of the snf | NOT APPLICABLE | 04/01/2022 |
| Cliftonlarsonallen LLP | Adp of the snf | NOT APPLICABLE | 03/21/2016 |
| Favorite Healthcare Staffing LLC | Adp of the snf | NOT APPLICABLE | 11/30/2020 |
| New Horizon Foods, LLC | Adp of the snf | NOT APPLICABLE | 05/18/2025 |
| Oak Medical Sc | Adp of the snf | NOT APPLICABLE | 04/08/2025 |
| Pharmacy Corporation of America | Adp of the snf | NOT APPLICABLE | 01/31/2019 |
| Prn Health Services, Inc. | Adp of the snf | NOT APPLICABLE | 07/31/2021 |
| Rehab Solutions Group, LLC | Adp of the snf | NOT APPLICABLE | 05/19/2025 |
| Sikich LLC | Adp of the snf | NOT APPLICABLE | 04/18/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Milwaukee County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Eastcastle Pl Bradford Ter Conv Ctr | Milwaukee | 40 | 5 | 3 | 5 | 16 | 40.0 | $90K | 18 Feb 2026 |
| Lutheran Home | Wauwatosa | 160 | 4 | 3 | 5 | 20 | 12.5 | — | 10 Jun 2025 |
| Milwaukee Catholic Home | Milwaukee | 107 | 4 | 5 | 1 | 13 | 12.1 | — | 20 May 2026 |
| Milwaukee Health and Rehab | Milwaukee | 95 | 4 | 4 | 2 | 21 | 22.1 | — | 8 Dec 2025 |
| Saint Johns On the Lake | Milwaukee | 27 | 4 | 3 | 5 | 14 | 51.9 | — | 1 Apr 2026 |
| St Ann Health and Rehabilitation Center | Milwaukee | 50 | 4 | 4 | 2 | 21 | 42.0 | — | 5 Mar 2026 |
| Aria At Mitchell Manor | West Allis | 50 | 3 | 3 | 3 | 23 | 46.0 | $16K | 1 Jul 2026 |
| Complete Care At Glendale West | Glendale | 94 | 3 | 2 | 3 | 38 | 40.4 | $11K | 12 Nov 2025 |
All 32 facilities in Milwaukee County
Questions and answers
How many deficiencies has Maplewood Center been cited for?
81 health deficiencies across the three most recent survey cycles, 11 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Maplewood Center been fined?
Yes. CMS lists fines totalling $352K in the period covered, plus 1 payment denial.
How does staffing at Maplewood Center compare?
Reported total nurse staffing is 5.1 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Maplewood Center?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include New Horizon Foods, LLC and Rehab Solutions Group, LLC. Individual owners and managers are not listed on this site.
When was Maplewood Center last inspected?
The most recent survey or investigation in the CMS record is dated 21 May 2026; the most recent standard health survey was 1 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.