Massachusetts › Hampden County › Holyoke
Massachusetts Veterans Home At Holyoke
110 Cherry Street, Holyoke, MA 01040
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Massachusetts Veterans Home At Holyoke is a Government, state nursing home in Holyoke, Massachusetts, certified for 128 beds and caring for about 113 residents a day.
CMS gives it no overall rating; the health inspection rating is —, staffing — and quality measures —.
Inspectors recorded 6 health deficiencies across the three most recent survey cycles (6, 0, 0 by cycle, most recent first), none at the actual-harm level. That is 4.7 per 100 beds, fewer than the state median of 21.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 8.2 hours per resident per day (2.5 RN), above the Massachusetts median of 3.7.
Compared with county, state and nation
| Measure | This facility | Hampden Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | — | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 6 | 27 | 27 | 28.7 |
| Citations per 100 beds | 4.7 | 22.6 | 21.7 | 26.8 |
| Total nurse hours per resident day | 8.2 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 2.5 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | — | 44.2% | 37.7% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (26 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 28 Feb 2025, —.
Severity mix: D ×4 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 Feb 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 14 Apr 2025 |
| 28 Feb 2025 | F0948 | Ensure that paid feeding assistants have the training they need. | E | Standard survey | 14 Apr 2025 |
| 28 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 14 Apr 2025 |
| 28 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 14 Apr 2025 |
| 28 Feb 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 14 Apr 2025 |
| 28 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 14 Apr 2025 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.0% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.9% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.2% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 3.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.6% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.8% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.3% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, state. Legal business name: The Commonwealth Of Massachusetts.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| The Commonwealth of Massachusetts | Operational/managerial control | NOT APPLICABLE | 05/06/2025 |
| The Commonwealth of Massachusetts | Adp of the snf | NOT APPLICABLE | 05/06/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hampden County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Agawam East Rehab and Nursing | Agawam | 123 | 5 | 4 | 3 | 17 | 13.8 | — | 25 Nov 2025 |
| Care One At Holyoke | Holyoke | 164 | 5 | 5 | 5 | 10 | 6.1 | — | 17 Sep 2025 |
| Loomis Lakeside At Reeds Landing | Springfield | 42 | 5 | 5 | 4 | 8 | 19.0 | — | 18 Nov 2024 |
| Mary'S Meadow At Providence Place | Holyoke | 40 | 5 | 5 | 5 | 4 | 10.0 | — | 27 Aug 2025 |
| Renaissance Manor On Cabot | Holyoke | 61 | 5 | 4 | 4 | 22 | 36.1 | — | 22 Sep 2025 |
| Agawam South Rehab and Nursing | Agawam | 122 | 4 | 3 | 3 | 28 | 23.0 | — | 10 Mar 2026 |
| East Longmeadow Skilled Nursing Center | East Longmeadow | 131 | 4 | 4 | 4 | 30 | 22.9 | — | 22 Jul 2025 |
| Julian J Levitt Family Nursing Home | Longmeadow | 200 | 4 | 3 | 3 | 21 | 10.5 | $11K | 7 May 2025 |
All 26 facilities in Hampden County
Questions and answers
How many deficiencies has Massachusetts Veterans Home At Holyoke been cited for?
6 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Massachusetts Veterans Home At Holyoke been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Massachusetts Veterans Home At Holyoke compare?
Reported total nurse staffing is 8.2 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Massachusetts Veterans Home At Holyoke?
Ownership type is government, state. Organisations in the CMS ownership record include The Commonwealth of Massachusetts. Individual owners and managers are not listed on this site.
When was Massachusetts Veterans Home At Holyoke last inspected?
The most recent survey or investigation in the CMS record is dated 28 Feb 2025; the most recent standard health survey was 28 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.