Massachusetts › Hampden County › West Springfield
Vantage At West Springfield LLC
42 Prospect Avenue, West Springfield, MA 01089
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Vantage At West Springfield LLC is a For-profit, limited liability company nursing home in West Springfield, Massachusetts, certified for 168 beds and caring for about 115 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Massachusetts median; the health inspection rating is 3, staffing 2 and quality measures 2.
Inspectors recorded 32 health deficiencies across the three most recent survey cycles (6, 9, 17 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 19.0 per 100 beds, about the same as the state median of 21.7.
CMS lists 1 penalty in the period covered: fines totalling $14K.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 53.0%.
CMS flags that the facility changed ownership in the last 12 months.
Compared with county, state and nation
| Measure | This facility | Hampden Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 32 | 27 | 27 | 28.7 |
| Citations per 100 beds | 19.0 | 22.6 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 53.0% | 44.2% | 37.7% | 45.8% |
| Fines listed | $13,748 | $0 | $0 | — |
County and state figures are medians across facilities (26 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Dec 2025, 6 Aug 2024.
Severity mix: G ×2 D ×25 E ×4 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 Dec 2025 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 19 Jan 2026 |
| 11 Dec 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 19 Jan 2026 |
| 11 Dec 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 19 Jan 2026 |
| 11 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 19 Jan 2026 |
| 11 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Jan 2026 |
| 11 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Jan 2026 |
| 15 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 19 Nov 2024 |
| 6 Aug 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 14 Sep 2024 |
| 6 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 14 Sep 2024 |
| 6 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 14 Sep 2024 |
| 6 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 14 Sep 2024 |
| 6 Aug 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Sep 2024 |
| 6 Aug 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 14 Sep 2024 |
| 6 Aug 2024 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 14 Sep 2024 |
| 6 Aug 2024 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 14 Sep 2024 |
| 6 Dec 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 19 Jan 2024 |
| 6 Dec 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 19 Jan 2024 |
| 6 Dec 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Jan 2024 |
| 6 Dec 2023 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 19 Jan 2024 |
| 6 Dec 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 19 Jan 2024 |
| 6 Dec 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 19 Jan 2024 |
| 12 Oct 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | 10 Oct 2023 |
| 12 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 10 Oct 2023 |
| 31 May 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 7 Jul 2023 |
| 31 May 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 7 Jul 2023 |
| 31 May 2023 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 7 Jul 2023 |
| 31 May 2023 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard survey | 7 Jul 2023 |
| 31 May 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 7 Jul 2023 |
| 31 May 2023 | F0687 | Provide appropriate foot care. | D | Standard survey | 7 Jul 2023 |
| 31 May 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 7 Jul 2023 |
| 31 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 7 Jul 2023 |
| 31 May 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 7 Jul 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 12 Oct 2023 | Fine | $13,748 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 53.0%, RNs 38.5%; 3 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 32.4% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.4% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.3% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.2% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.4% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Vantage At West Springfield Llc. Chain: Vantage Care (10 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Vantage West Springfield Realty LLC | 5% or greater security interest | NOT APPLICABLE | 12/29/2025 |
| Innovations Healthcare, LLC | Operational/managerial control | NOT APPLICABLE | 12/29/2025 |
| Innovations Healthcare, LLC | Adp of the snf | NOT APPLICABLE | 01/20/2026 |
| Jca Capital Associates LLC | Adp of the snf | NOT APPLICABLE | 12/29/2025 |
| LTC Consulting Services LLC | Adp of the snf | NOT APPLICABLE | 12/29/2025 |
| Vantage West Springfield Realty LLC | Adp of the snf | NOT APPLICABLE | 12/29/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hampden County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Agawam East Rehab and Nursing | Agawam | 123 | 5 | 4 | 3 | 17 | 13.8 | — | 25 Nov 2025 |
| Care One At Holyoke | Holyoke | 164 | 5 | 5 | 5 | 10 | 6.1 | — | 17 Sep 2025 |
| Loomis Lakeside At Reeds Landing | Springfield | 42 | 5 | 5 | 4 | 8 | 19.0 | — | 18 Nov 2024 |
| Mary'S Meadow At Providence Place | Holyoke | 40 | 5 | 5 | 5 | 4 | 10.0 | — | 27 Aug 2025 |
| Renaissance Manor On Cabot | Holyoke | 61 | 5 | 4 | 4 | 22 | 36.1 | — | 22 Sep 2025 |
| Agawam South Rehab and Nursing | Agawam | 122 | 4 | 3 | 3 | 28 | 23.0 | — | 10 Mar 2026 |
| East Longmeadow Skilled Nursing Center | East Longmeadow | 131 | 4 | 4 | 4 | 30 | 22.9 | — | 22 Jul 2025 |
| Julian J Levitt Family Nursing Home | Longmeadow | 200 | 4 | 3 | 3 | 21 | 10.5 | $11K | 7 May 2025 |
All 26 facilities in Hampden County
Questions and answers
How many deficiencies has Vantage At West Springfield LLC been cited for?
32 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Vantage At West Springfield LLC been fined?
Yes. CMS lists fines totalling $14K in the period covered.
How does staffing at Vantage At West Springfield LLC compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Vantage At West Springfield LLC?
It is part of the Vantage Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Innovations Healthcare, LLC. Individual owners and managers are not listed on this site.
When was Vantage At West Springfield LLC last inspected?
The most recent survey or investigation in the CMS record is dated 11 Dec 2025; the most recent standard health survey was 11 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.