Elder Care Record

Texas › Williamson County › Cedar Park

New Hope Manor

1623 W New Hope Dr, Cedar Park, TX 78613

CCN 675943 · For-profit, limited liability company · 114 certified beds · chain Caring Healthcare Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

New Hope Manor, in Cedar Park, Texas, is certified for 114 beds under for-profit, limited liability company ownership and belongs to the Caring Healthcare Group chain.

CMS gives it 4 of 5 stars overall, above the Texas median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.

Inspectors recorded 21 health deficiencies across the three most recent survey cycles (5, 9, 7 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 18.4 per 100 beds, about the same as the state median of 22.5.

CMS lists 2 penalties in the period covered: fines totalling $22K.

Reported nurse staffing is 3.3 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 41.3%.

21health deficiencies, 3 survey cycles3 at actual harm or worse
$22Kfines listed by CMS2 penalties in period
3.3nurse hours per resident per daystate median 3.3
81%occupancy (residents ÷ beds)93 residents a day

Compared with county, state and nation

MeasureThis facilityWilliamson Co. medianTexas medianUS average
Overall star rating4333.0
Health citations, 3 cycles21242528.7
Citations per 100 beds18.420.522.526.8
Total nurse hours per resident day3.33.33.33.9
RN hours per resident day0.30.40.40.7
Nursing staff turnover41.3%50.7%52.1%45.8%
Fines listed$21,648$19,393$16,801—

County and state figures are medians across facilities (15 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 29
Cycle 37

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Mar 2026, 29 Jan 2025.

Severity mix: J ×3 D ×11 E ×6 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Mar 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey19 Mar 2026
18 Mar 2026F0880Provide and implement an infection prevention and control program.EStandard survey19 Mar 2026
18 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey19 Mar 2026
10 Dec 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation11 Dec 2025
13 Aug 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DComplaint investigation15 Aug 2025
29 Jan 2025F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey30 Jan 2025
29 Jan 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey30 Jan 2025
29 Jan 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey30 Jan 2025
29 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Jan 2025
29 Jan 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey30 Jan 2025
29 Jan 2025F0760Ensure that residents are free from significant medication errors.DStandard survey30 Jan 2025
29 Jan 2025F0880Provide and implement an infection prevention and control program.DStandard survey30 Jan 2025
14 Oct 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.JComplaint investigation21 Sep 2024
14 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation21 Sep 2024
25 Jan 2024F0697Provide safe, appropriate pain management for a resident who requires such services.JComplaint investigation26 Jan 2024
25 Jan 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation17 Nov 2023
14 Dec 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey15 Dec 2023
14 Dec 2023F0638Assure that each resident’s assessment is updated at least once every 3 months.DStandard survey15 Dec 2023
14 Dec 2023F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey15 Dec 2023
14 Dec 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey15 Dec 2023
14 Dec 2023F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey15 Dec 2023

Penalties

DateTypeAmountDetail
14 Oct 2024Fine$8,021
25 Jan 2024Fine$13,627

Staffing

Total nursing3.31 h
Nurse aides2.04 h
LPN0.94 h
RN0.33 h
Weekend total2.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 41.3%, RNs 37.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay18.9%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.4%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay16.1%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.4%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.2%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Coryell County Memorial Hospital Authority. Chain: Caring Healthcare Group (14 facilities).

OrganisationRole in the CMS recordInterestSince
Coryell County Memorial Hospital AuthorityOperational/managerial controlNOT APPLICABLE04/01/2017
New Hope SNF LLCOperational/managerial controlNOT APPLICABLE04/01/2017

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Williamson County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
The Center At ParmerAustin805432126.3—30 Jan 2026
Cedar Pointe Health and Wellness CenterCedar Park12244297.4—23 Jan 2026
Georgetown Nursing and Transitional CareGeorgetown1424421712.0$8K24 Jun 2026
Sagebrook Nursing and RehabilitationCedar Park1244422116.9—14 May 2025
The Springs Healthcare and RehabilitationCedar Park1204322420.0$21K6 Jun 2026
Bel Air At TeravistaRound Rock1123232320.5$19K4 Jun 2026
Hearthstone Nursing and RehabilitationRound Rock1203322420.0$26K3 Apr 2026
Trinity Care CenterRound Rock1793222614.5$10K23 Jan 2026

All 15 facilities in Williamson County

Questions and answers

How many deficiencies has New Hope Manor been cited for?

21 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has New Hope Manor been fined?

Yes. CMS lists fines totalling $22K in the period covered.

How does staffing at New Hope Manor compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates New Hope Manor?

It is part of the Caring Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Coryell County Memorial Hospital Authority and New Hope SNF LLC. Individual owners and managers are not listed on this site.

When was New Hope Manor last inspected?

The most recent survey or investigation in the CMS record is dated 18 Mar 2026; the most recent standard health survey was 18 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.