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Northwest Healthcare Center
4601 Pall Mall Road, Baltimore, MD 21215
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 91 beds, Northwest Healthcare Center serves Baltimore in Baltimore City County, Maryland and has taken Medicare and Medicaid residents since 2004.
CMS gives it 4 of 5 stars overall, above the Maryland median of 3; the health inspection rating is 4, staffing 4 and quality measures 4.
Inspectors recorded 30 health deficiencies across the three most recent survey cycles (9, 13, 8 by cycle, most recent first), none at the actual-harm level. That is 33.0 per 100 beds, fewer than the state median of 43.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.6 RN), close to the Maryland median of 3.6; nursing staff turnover is 32.9%.
Compared with county, state and nation
| Measure | This facility | Baltimore City Co. median | Maryland median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 30 | 53 | 45 | 28.7 |
| Citations per 100 beds | 33.0 | 46.2 | 43.7 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.7 | 0.7 |
| Nursing staff turnover | 32.9% | 44.8% | 41.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (27 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Jan 2026, 26 Aug 2024.
Severity mix: D ×26 E ×2 F ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Jun 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 17 Jun 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 23 Jan 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 28 Feb 2026 |
| 23 Jan 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 28 Feb 2026 |
| 23 Jan 2026 | F0620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D | Standard survey | 28 Feb 2026 |
| 23 Jan 2026 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 28 Feb 2026 |
| 23 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 28 Feb 2026 |
| 23 Jan 2026 | F0840 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D | Standard survey | 28 Feb 2026 |
| 23 Jan 2026 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 28 Feb 2026 |
| 26 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 22 Oct 2024 |
| 26 Aug 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 22 Oct 2024 |
| 26 Aug 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 22 Oct 2024 |
| 26 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 22 Oct 2024 |
| 26 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 22 Oct 2024 |
| 26 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 22 Oct 2024 |
| 26 Aug 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 22 Oct 2024 |
| 26 Aug 2024 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Complaint investigation | 22 Oct 2024 |
| 26 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 22 Oct 2024 |
| 26 Aug 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 22 Oct 2024 |
| 26 Aug 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 22 Oct 2024 |
| 26 Aug 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Complaint investigation | 22 Oct 2024 |
| 26 Aug 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 22 Oct 2024 |
| 26 Jun 2019 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 30 Jul 2019 |
| 26 Jun 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 30 Jul 2019 |
| 26 Jun 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 30 Jul 2019 |
| 26 Jun 2019 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 30 Jul 2019 |
| 26 Jun 2019 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 30 Jul 2019 |
| 26 Jun 2019 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 30 Jul 2019 |
| 26 Jun 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 30 Jul 2019 |
| 26 Jun 2019 | F0923 | Have enough outside ventilation via a window or mechanical ventilation, or both. | C | Standard survey | 30 Jul 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 32.9%, RNs 46.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Maryland median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.5% | 20.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.6% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.0% | 20.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.2% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 28.2% | 11.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Northwest Snf Llc. Chain: Communicare Health (110 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pall Mall Mgmt Co., LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2016 |
| Pall Mall Mgmt Co., LLC | Adp of the snf | NOT APPLICABLE | 04/22/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Baltimore City County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Future Care Canton Harbor | Baltimore | 160 | 5 | 5 | 4 | 53 | 33.1 | $14K | 18 Sep 2025 |
| Lochearn Nursing Home, LLC | Baltimore | 200 | 5 | 4 | 3 | 30 | 15.0 | — | 8 Jan 2026 |
| Roland Park Place | Baltimore | 16 | 5 | 5 | 5 | 14 | 87.5 | — | 17 Jun 2026 |
| Transitional Care Services At Mercy Medical Center | Baltimore | 35 | 5 | 5 | 5 | 18 | 51.4 | — | 21 Nov 2025 |
| Future Care Charles Village | Baltimore | 109 | 4 | 3 | 3 | 43 | 39.4 | — | 21 May 2026 |
| Future Care Homewood | Baltimore | 141 | 4 | 4 | 3 | 48 | 34.0 | — | 30 Jun 2026 |
| Future Care Irvington | Baltimore | 200 | 4 | 4 | 3 | 44 | 22.0 | $8K | 5 Sep 2025 |
| Future Care Sandtown-Winchester | Baltimore | 148 | 4 | 3 | 4 | 38 | 25.7 | — | 13 Apr 2026 |
All 27 facilities in Baltimore City County
Questions and answers
How many deficiencies has Northwest Healthcare Center been cited for?
30 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.
Has Northwest Healthcare Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Northwest Healthcare Center compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.
Who operates Northwest Healthcare Center?
It is part of the Communicare Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Pall Mall Mgmt Co., LLC. Individual owners and managers are not listed on this site.
When was Northwest Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 17 Jun 2026; the most recent standard health survey was 23 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.