Elder Care Record

Ohio › Lucas County › Sylvania

Otterbein Sunset Village

9640 Sylvania-Metamora Road, Sylvania, OH 43560

CCN 366242 · Non-profit, corporation · 50 certified beds · chain Otterbein Seniorlife

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Otterbein Sunset Village is a Non-profit, corporation nursing home in Sylvania, Ohio, certified for 50 beds and caring for about 46 residents a day.

CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.

Inspectors recorded 37 health deficiencies across the three most recent survey cycles (15, 8, 14 by cycle, most recent first), none at the actual-harm level. That is 74.0 per 100 beds, more than the state median of 33.3.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.7 hours per resident per day (0.7 RN), close to the Ohio median of 3.6; nursing staff turnover is 38.9%.

37health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.7nurse hours per resident per daystate median 3.6
92%occupancy (residents ÷ beds)46 residents a day

Compared with county, state and nation

MeasureThis facilityLucas Co. medianOhio medianUS average
Overall star rating2233.0
Health citations, 3 cycles37422728.7
Citations per 100 beds74.053.333.326.8
Total nurse hours per resident day3.73.53.63.9
RN hours per resident day0.70.50.60.7
Nursing staff turnover38.9%49.1%48.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (34 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 28
Cycle 314

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Oct 2024, 18 Oct 2022.

Severity mix: D ×28 E ×5 F ×3 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Feb 2026F0759Ensure medication error rates are not 5 percent or greater.DComplaint investigation10 Mar 2026
19 Feb 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation10 Mar 2026
19 Feb 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation10 Mar 2026
4 Sep 2025F0687Provide appropriate foot care.DComplaint investigation6 Oct 2025
4 Sep 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation6 Oct 2025
2 Jan 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation24 Jan 2025
24 Oct 2024F0880Provide and implement an infection prevention and control program.FComplaint investigation22 Nov 2024
24 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey22 Nov 2024
24 Oct 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation22 Nov 2024
24 Oct 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey22 Nov 2024
24 Oct 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey22 Nov 2024
24 Oct 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey22 Nov 2024
24 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey22 Nov 2024
24 Oct 2024F0759Ensure medication error rates are not 5 percent or greater.DComplaint investigation22 Nov 2024
24 Oct 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey22 Nov 2024
24 Oct 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey22 Nov 2024
28 Dec 2023F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint investigation8 Jan 2024
28 Dec 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation8 Jan 2024
30 Nov 2023F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.FComplaint investigation14 Dec 2023
30 Nov 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation14 Dec 2023
18 Oct 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey9 Nov 2022
18 Oct 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey9 Nov 2022
18 Oct 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey9 Nov 2022
18 Oct 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey9 Nov 2022
18 Oct 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey9 Nov 2022
18 Oct 2022F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey9 Nov 2022
18 Oct 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey9 Nov 2022
9 Oct 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey15 Nov 2019
9 Oct 2019F0924Put firmly secured handrails on each side of hallways.EStandard survey15 Nov 2019
9 Oct 2019F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey15 Nov 2019
9 Oct 2019F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey15 Nov 2019
9 Oct 2019F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey15 Nov 2019
9 Oct 2019F0610Respond appropriately to all alleged violations.DStandard survey15 Nov 2019
9 Oct 2019F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey15 Nov 2019
9 Oct 2019F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DStandard survey15 Nov 2019
9 Oct 2019F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey15 Nov 2019
9 Oct 2019F0732Post nurse staffing information every day.CStandard survey15 Nov 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.71 h
Nurse aides2.2 h
LPN0.83 h
RN0.68 h
Weekend total3.31 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 38.9%, RNs 36.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.5%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.6%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.5%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.5%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.7%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay5.2%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Sunset Retirement Communities Inc. Chain: Otterbein Seniorlife (20 facilities).

OrganisationRole in the CMS recordInterestSince
Otterbein Lsc LLC5% or greater direct ownership interest100%01/01/2016
Otterbein Home5% or greater indirect ownership interest100%12/01/2021
Functional Pathways of Tennessee LLCOperational/managerial controlNOT APPLICABLE12/01/2018
Otterbein HomeOperational/managerial controlNOT APPLICABLE12/01/2021
Functional Pathways of Tennessee LLCAdp of the snfNOT APPLICABLE04/07/2025
Otterbein HomeAdp of the snfNOT APPLICABLE12/01/2021
Polaris Pharmacy Services of Ohio LLCAdp of the snfNOT APPLICABLE12/01/2018

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lucas County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Lakes of Monclova Health Campus TheMaumee605431830.0—30 Apr 2026
Lakes of Sylvania, TheSylvania625531727.4—12 Feb 2026
Majestic Care of Toledo SNFToledo855422529.4$22K28 Apr 2026
Advanced Healthcare CenterToledo994323939.4—2 Jun 2026
Elizabeth Scott CommunityMaumee60444915.0—12 Sep 2024
Lutheran Village At WolfcreekHolland674322943.3—8 Sep 2025
Orchard VillaOregon1364333425.0—20 Mar 2025
Whitehouse Country ManorWhitehouse904323741.1—4 Jun 2025

All 34 facilities in Lucas County

Questions and answers

How many deficiencies has Otterbein Sunset Village been cited for?

37 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Otterbein Sunset Village been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Otterbein Sunset Village compare?

Reported total nurse staffing is 3.7 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Otterbein Sunset Village?

It is part of the Otterbein Seniorlife chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Otterbein Lsc LLC, Otterbein Home and Functional Pathways of Tennessee LLC. Individual owners and managers are not listed on this site.

When was Otterbein Sunset Village last inspected?

The most recent survey or investigation in the CMS record is dated 19 Feb 2026; the most recent standard health survey was 24 Oct 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.