Elder Care Record

California › Los Angeles County › Long Beach

Pacific Villa, Inc

3501 Cedar Avenue, Long Beach, CA 90807

CCN 056313 · For-profit, individual · 95 certified beds · chain Rollins-Nelson Healthcare Management

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Pacific Villa, Inc is a For-profit, individual nursing home in Long Beach, California, certified for 95 beds and caring for about 85 residents a day.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.

Inspectors recorded 79 health deficiencies across the three most recent survey cycles (22, 28, 29 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 83.2 per 100 beds, more than the state median of 51.1.

CMS lists 3 penalties in the period covered: fines totalling $29K.

Reported nurse staffing is 4.1 hours per resident per day (0.2 RN), close to the California median of 4.2; nursing staff turnover is 36.7%.

CMS flags that the facility carries the CMS abuse icon.

79health deficiencies, 3 survey cycles2 at actual harm or worse
$29Kfines listed by CMS3 penalties in period
4.1nurse hours per resident per daystate median 4.2
90%occupancy (residents ÷ beds)85 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating2233.0
Health citations, 3 cycles79614428.7
Citations per 100 beds83.269.151.126.8
Total nurse hours per resident day4.14.34.23.9
RN hours per resident day0.20.40.50.7
Nursing staff turnover36.7%34.4%36.4%45.8%
Fines listed$29,170$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)22
Cycle 228
Cycle 329

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Feb 2026, 20 Dec 2024.

Severity mix: G ×2 D ×54 E ×18 F ×4 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
27 Feb 2026F0880Provide and implement an infection prevention and control program.FStandard survey25 Mar 2026
27 Feb 2026F0790Provide routine and 24-hour emergency dental care for each resident.EStandard survey25 Mar 2026
27 Feb 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey25 Mar 2026
27 Feb 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey25 Mar 2026
27 Feb 2026F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey25 Mar 2026
27 Feb 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey25 Mar 2026
27 Feb 2026F0610Respond appropriately to all alleged violations.DStandard survey25 Mar 2026
27 Feb 2026F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey25 Mar 2026
27 Feb 2026F0679Provide activities to meet all resident's needs.DStandard survey25 Mar 2026
27 Feb 2026F0685Assist a resident in gaining access to vision and hearing services.DStandard survey25 Mar 2026
27 Feb 2026F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey25 Mar 2026
27 Feb 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey25 Mar 2026
27 Feb 2026F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey25 Mar 2026
27 Feb 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey25 Mar 2026
27 Feb 2026F0881Implement a program that monitors antibiotic use.DStandard survey25 Mar 2026
16 Dec 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation8 Jan 2026
16 Dec 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation8 Jan 2026
4 Dec 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation11 Dec 2025
4 Dec 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation11 Dec 2025
4 Dec 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation11 Dec 2025
19 Nov 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation11 Dec 2025
19 Nov 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation11 Dec 2025
16 May 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation11 Jun 2025
16 May 2025F0610Respond appropriately to all alleged violations.DComplaint investigation11 Jun 2025
16 May 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation11 Jun 2025
28 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation25 Jun 2025
28 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation21 May 2025
28 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation25 Jun 2025
28 Apr 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DComplaint investigation25 Jun 2025
28 Apr 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation25 Jun 2025
14 Mar 2025F0814Dispose of garbage and refuse properly.FComplaint investigation31 Mar 2025
19 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation12 Mar 2025
20 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey30 Jan 2025
20 Dec 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey30 Jan 2025
20 Dec 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.EStandard survey30 Jan 2025
20 Dec 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey30 Jan 2025
20 Dec 2024F0880Provide and implement an infection prevention and control program.EStandard survey30 Jan 2025
20 Dec 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey30 Jan 2025
20 Dec 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey30 Jan 2025
20 Dec 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation30 Jan 2025
20 Dec 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey30 Jan 2025
20 Dec 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey30 Jan 2025
20 Dec 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey30 Jan 2025
20 Dec 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey30 Jan 2025
20 Dec 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey30 Jan 2025
20 Dec 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey30 Jan 2025
20 Dec 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 Jan 2025
20 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey30 Jan 2025
20 Dec 2024F0641Ensure each resident receives an accurate assessment.BStandard survey30 Jan 2025
17 Oct 2024F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation7 Nov 2024
2 Feb 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation20 Feb 2024
1 Feb 2024F0610Respond appropriately to all alleged violations.DComplaint investigation12 Feb 2024
1 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation12 Feb 2024
5 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey1 Feb 2024
5 Jan 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EComplaint investigation1 Feb 2024
5 Jan 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation1 Feb 2024
5 Jan 2024F0610Respond appropriately to all alleged violations.EComplaint investigation1 Feb 2024
5 Jan 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey1 Feb 2024
5 Jan 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey1 Feb 2024
5 Jan 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey1 Feb 2024
5 Jan 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey1 Feb 2024
5 Jan 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey1 Feb 2024
5 Jan 2024F0760Ensure that residents are free from significant medication errors.EStandard survey1 Feb 2024
5 Jan 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey1 Feb 2024
5 Jan 2024F0790Provide routine and 24-hour emergency dental care for each resident.EStandard survey1 Feb 2024
5 Jan 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey1 Feb 2024
5 Jan 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation1 Feb 2024
5 Jan 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey1 Feb 2024
5 Jan 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey1 Feb 2024
5 Jan 2024F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey1 Feb 2024
5 Jan 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey1 Feb 2024
5 Jan 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey1 Feb 2024
5 Jan 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey1 Feb 2024
11 Dec 2023F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation17 Jan 2024
11 Dec 2023F0555Honor the resident's right to choose his or her attending physician.DComplaint investigation17 Jan 2024
11 Dec 2023F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation17 Jan 2024
11 Dec 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation17 Jan 2024
11 Dec 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation17 Jan 2024
11 Dec 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation17 Jan 2024

Penalties

DateTypeAmountDetail
28 Apr 2025Fine$23,473
20 Feb 2024Fine$2,279
22 Jan 2024Fine$3,418

Staffing

Total nursing4.06 h
Nurse aides2.85 h
LPN0.99 h
RN0.22 h
Weekend total3.73 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 36.7%, RNs —; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay17.7%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.8%1.3%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay14.1%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.4%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay78.2%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, individual. Chain: Rollins-Nelson Healthcare Management (8 facilities).

OrganisationRole in the CMS recordInterestSince
Pacific Villa Inc5% or greater direct ownership interestNO PERCENTAGE PROVIDED12/08/2014
The Palms Real Estate, LLC5% or greater direct ownership interestNO PERCENTAGE PROVIDED12/08/2014

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Pacific Villa, Inc been cited for?

79 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Pacific Villa, Inc been fined?

Yes. CMS lists fines totalling $29K in the period covered.

How does staffing at Pacific Villa, Inc compare?

Reported total nurse staffing is 4.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Pacific Villa, Inc?

It is part of the Rollins-Nelson Healthcare Management chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include Pacific Villa Inc and The Palms Real Estate, LLC. Individual owners and managers are not listed on this site.

When was Pacific Villa, Inc last inspected?

The most recent survey or investigation in the CMS record is dated 27 Feb 2026; the most recent standard health survey was 27 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.