Regalcare at Courtyard-MedfordCMS ratings, inspections and fines
- Address
- 200 Governors Avenue, Medford, MA 02155
- CCN
- 225545
- Ownership type
- For-profit, limited liability company
- Certified beds
- 224
- Chain
- Regalcare
- Residents per day
- 179
- CMS flags
- Special Focus Facility candidate
- CMS abuse icon
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Regalcare at Courtyard-Medford an overall rating of 1 of 5 stars. The last standard survey was on 11 Mar 2025. The latest survey cycle has 29 health citations. The median for nursing homes in Massachusetts is 6. CMS lists 2 fines with a total of $165,163 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Middlesex County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 72 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 11 Mar 2025 | 29 | 6 |
| Cycle 2 | 21 Mar 2024 | 25 | 8 |
| Cycle 3 | No date | 26 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | I0 | ||
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 29 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 Nov 2025 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Complaint investigation | 26 Dec 2025 |
| 28 Nov 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 26 Dec 2025 |
| 11 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | H | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 27 Mar 2025 |
| 11 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | G | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0844 | Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. | D | Standard survey | 26 Mar 2025 |
| 11 Mar 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 26 Mar 2025 |
Survey cycle 2: 25 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Apr 2025 | F0777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 25 Apr 2025 |
| 28 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 12 Feb 2025 |
| 19 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 3 Jan 2025 |
| 9 Sep 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 4 Oct 2024 |
| 9 Sep 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 4 Oct 2024 |
| 21 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 12 Mar 2024 |
| 21 Mar 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | G | Standard survey | 12 Mar 2024 |
| 21 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 24 Apr 2024 |
| 21 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 24 Apr 2024 |
Survey cycle 3: 26 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 Jul 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Complaint investigation | 9 Aug 2024 |
| 9 Jul 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 9 Aug 2024 |
| 9 Jan 2023 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 18 Feb 2023 |
| 9 Jan 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Feb 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 11 Mar 2025 | Fine | $148,362 | |
| 21 Mar 2024 | Fine | $16,801 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.76 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.63 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.88 | 0.95 | |
| Nurse aides | 2.25 | 2.26 | |
| All nurse staff, weekends | 3.51 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 27.4%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 42.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.0% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.2% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.6% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.5% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.0% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.1% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- 200 Governors Opco LLC
- Chain
- Regalcare (9 homes in the CMS chain file)
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Middlesex County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Medford Rehabilitation and Nursing Center | Medford | 3 of 5 | 8 | $0 | 1 Aug 2025 | |
| Regalcare at Glen Ridge | Medford | 1 of 5 | 14 | $286,020 | 9 Sep 2025 | |
| Life Care Center of Stoneham | Stoneham | 4 of 5 | 3 | $39,559 | 17 Sep 2025 | |
| Dexter House Healthcare | Malden | 3 of 5 | 10 | $0 | 26 Sep 2025 | |
| Aberjona Rehabilitation and Nursing Center | Winchester | 5 of 5 | 0 | $0 | 13 May 2025 | |
| Winchester Rehabilitation and Nursing Center | Winchester | 5 of 5 | 3 | $0 | 6 Feb 2026 | |
| Melrose HealthcareSpecial Focus candidate | Melrose | 1 of 5 | 27 | $49,324 | 9 Apr 2025 | |
| Elmhurst Healthcare (the) | Melrose | 5 of 5 | 0 | $0 | 11 Jun 2025 | |
| Neville Center at Fresh Pond for Nursing & Rehab | Cambridge | 4 of 5 | 5 | $0 | 13 May 2026 | |
| Park Avenue Health Center | Arlington | 1 of 5 | 9 | $113,612 | 3 Dec 2025 | |
| Sancta Maria Nursing Facility | Cambridge | 2 of 5 | 11 | $13,065 | 25 Mar 2026 | |
| Rehabilitation & Nursing Center at Everett (the) | Everett | 3 of 5 | 6 | $0 | 7 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Regalcare at Courtyard-Medford (CCN 225545). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/regalcare-at-courtyard-medford-medford-ma-225545/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Regalcare at Courtyard-Medford last inspected?
- The latest inspection with a citation in the CMS record was on 28 Nov 2025. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 21 Mar 2024.
- Who operates Regalcare at Courtyard-Medford?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Regalcare. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- What does the Special Focus status mean for Regalcare at Courtyard-Medford?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.