Elder Care Record

California › Los Angeles County › Claremont

Pilgrim Place Health Services Center

721 Harrison Ave, Claremont, CA 91711

CCN 055261 · Non-profit, corporation · 62 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 62 beds, Pilgrim Place Health Services Center serves Claremont in Los Angeles County, California and has taken Medicare and Medicaid residents since 1967.

CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 4 and quality measures 5.

Inspectors recorded 52 health deficiencies across the three most recent survey cycles (16, 18, 18 by cycle, most recent first), none at the actual-harm level. That is 83.9 per 100 beds, more than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.4 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 39.7%.

52health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.4nurse hours per resident per daystate median 4.2
95%occupancy (residents ÷ beds)59 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating3233.0
Health citations, 3 cycles52614428.7
Citations per 100 beds83.969.151.126.8
Total nurse hours per resident day4.44.34.23.9
RN hours per resident day0.50.40.50.7
Nursing staff turnover39.7%34.4%36.4%45.8%
Fines listed$0$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)16
Cycle 218
Cycle 318

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Dec 2025, 18 Oct 2024.

Severity mix: D ×31 E ×21

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
5 Dec 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey19 Dec 2025
5 Dec 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.EStandard survey26 Dec 2025
5 Dec 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey26 Dec 2025
5 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey26 Dec 2025
5 Dec 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey26 Dec 2025
5 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey26 Dec 2025
5 Dec 2025F0880Provide and implement an infection prevention and control program.EStandard survey23 Dec 2025
5 Dec 2025F0881Implement a program that monitors antibiotic use.EStandard survey26 Dec 2025
5 Dec 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey26 Dec 2025
5 Dec 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey26 Dec 2025
5 Dec 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey26 Dec 2025
5 Dec 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey26 Dec 2025
5 Dec 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey26 Dec 2025
18 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation26 Nov 2025
18 Nov 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation26 Nov 2025
12 Sep 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation2 Oct 2025
2 Jul 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation24 Jul 2025
20 Nov 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation10 Dec 2024
20 Nov 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation9 Dec 2024
18 Oct 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey21 Oct 2024
18 Oct 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey10 Nov 2024
18 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Oct 2024
18 Oct 2024F0880Provide and implement an infection prevention and control program.EStandard survey28 Oct 2024
18 Oct 2024F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey21 Oct 2024
18 Oct 2024F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey21 Oct 2024
18 Oct 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey10 Nov 2024
18 Oct 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey6 Nov 2024
18 Oct 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey28 Oct 2024
18 Oct 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey28 Oct 2024
18 Oct 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DStandard survey10 Nov 2024
18 Oct 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey1 Nov 2024
18 Oct 2024F0760Ensure that residents are free from significant medication errors.DStandard survey28 Oct 2024
18 Oct 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey4 Nov 2024
2 Aug 2024F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.DComplaint investigation9 Sep 2024
3 Jul 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation26 Jul 2024
6 Oct 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey13 Nov 2023
6 Oct 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey13 Nov 2023
6 Oct 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey13 Nov 2023
6 Oct 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey13 Nov 2023
6 Oct 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey13 Nov 2023
6 Oct 2023F0880Provide and implement an infection prevention and control program.EStandard survey13 Nov 2023
6 Oct 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey13 Nov 2023
6 Oct 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey13 Nov 2023
6 Oct 2023F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey13 Nov 2023
6 Oct 2023F0641Ensure each resident receives an accurate assessment.DStandard survey13 Nov 2023
6 Oct 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey13 Nov 2023
6 Oct 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey13 Nov 2023
6 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey13 Nov 2023
6 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey13 Nov 2023
6 Oct 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey13 Nov 2023
6 Oct 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey13 Nov 2023
29 Aug 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation22 Sep 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.41 h
Nurse aides2.6 h
LPN1.27 h
RN0.55 h
Weekend total3.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 39.7%, RNs 44.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.9%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay6.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay4.3%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.2%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay5.4%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.7%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay16.9%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Pilgrim Place In Claremont.

OrganisationRole in the CMS recordInterestSince
Pilgrim Place In Claremont5% or greater direct ownership interest100%09/01/1980
California Municipal Finance Authority5% or greater security interestNOT APPLICABLE11/30/2016

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Pilgrim Place Health Services Center been cited for?

52 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Pilgrim Place Health Services Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Pilgrim Place Health Services Center compare?

Reported total nurse staffing is 4.4 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Pilgrim Place Health Services Center?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Pilgrim Place In Claremont. Individual owners and managers are not listed on this site.

When was Pilgrim Place Health Services Center last inspected?

The most recent survey or investigation in the CMS record is dated 5 Dec 2025; the most recent standard health survey was 5 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.