Plymouth Harborside HealthcareCMS ratings, inspections and fines
- Address
- 19 Obery Street, Plymouth, MA 02360
- CCN
- 225284
- Ownership type
- For-profit, limited liability company
- Certified beds
- 101
- Chain
- Next Step Healthcare
- Residents per day
- 77
- CMS flags
- Special Focus Facility candidate
- CMS abuse icon
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Plymouth Harborside Healthcare an overall rating of 1 of 5 stars. The last standard survey was on 13 Feb 2026. The latest survey cycle has 20 health citations. The median for nursing homes in Massachusetts is 6. CMS lists 6 fines with a total of $321,400 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Plymouth County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 1 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 27 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 13 Feb 2026 | 20 | 6 |
| Cycle 2 | 23 Oct 2024 | 14 | 8 |
| Cycle 3 | No date | 25 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 20 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 Jun 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 19 Jun 2026 |
| 13 Feb 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | E | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 6 Mar 2026 |
| 13 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 6 Mar 2026 |
| 4 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 26 Dec 2025 |
| 16 Sep 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 6 Oct 2025 |
| 16 Sep 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 6 Oct 2025 |
| 16 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 6 Oct 2025 |
| 5 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | 22 Aug 2025 |
| 5 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 22 Aug 2025 |
Survey cycle 2: 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Oct 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | B | Standard survey | 25 Nov 2024 |
| 23 Oct 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 25 Nov 2024 |
| 23 Oct 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | E | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 15 Nov 2024 |
| 23 Oct 2024 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 15 Nov 2024 |
Survey cycle 3: 25 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | 6 Dec 2023 |
| 14 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 6 Dec 2023 |
| 11 Oct 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 21 Oct 2023 |
| 11 Oct 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | J | Complaint investigation | 21 Oct 2023 |
| 30 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 23 Oct 2023 |
| 30 Aug 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 23 Oct 2023 |
| 30 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 23 Oct 2023 |
| 30 Aug 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 2 Oct 2023 |
| 30 Aug 2023 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 2 Oct 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 13 Feb 2026 | Fine | $70,811 | |
| 16 Sep 2025 | Fine | $197,977 | |
| 5 Aug 2025 | Fine | $10,358 | |
| 14 Nov 2023 | Fine | $11,638 | |
| 30 Aug 2023 | Fine | $15,347 | |
| 30 Aug 2023 | Fine | $15,269 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.56 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.60 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.77 | 0.95 | |
| Nurse aides | 2.19 | 2.26 | |
| All nurse staff, weekends | 3.14 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 52.1%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 88.2%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.5% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 6.2% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.0% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 26.1% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- 19 Obery Street Operator LLC
- Chain
- Next Step Healthcare (14 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Next Step Healthcare LLC | Direct ownership interest | 1 Sep 2017 | |
| Next Step Healthcare LLC | Operational/managerial control | 1 Sep 2017 | |
| Next Step Healthcare LLC | Adp of the snf | 24 Jun 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Plymouth County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Life Care Center of Plymouth | Plymouth | 5 of 5 | 0 | $0 | 17 Mar 2025 | |
| Plymouth Rehabilitation & Health Care Center | Plymouth | 2 of 5 | 11 | $141,373 | 2 Feb 2026 | |
| Bay Path at Duxbury Nursing & Rehabilitation Ctr | Duxbury | 5 of 5 | 0 | $0 | 18 Jul 2025 | |
| Wingate at Silver Lake | Kingston | 3 of 5 | 5 | $0 | 25 Mar 2025 | |
| Hannah B G Shaw Home | Middleboro | 4 of 5 | 4 | $0 | 12 Sep 2025 | |
| Tremont Rehabilitation & Skilled Care Center | Wareham | 3 of 5 | 5 | $285,936 | 11 Feb 2026 | |
| Oakhill Healthcare | Middleboro | 2 of 5 | 14 | $0 | 6 Jan 2026 | |
| Nemasket Rehabilitation and Healthcare Center | Middleborough | 3 of 5 | 3 | $0 | 19 Mar 2025 | |
| Sachem Center for Health and Rehabilitation | East Bridgewater | 3 of 5 | 6 | $65,753 | 20 May 2026 | |
| Cardigan Nursing & Rehabilitation Center | Scituate | 4 of 5 | 7 | $0 | 18 Mar 2025 | |
| Sippican Rehabilitation and Healthcare Center | Marion | 4 of 5 | 4 | $8,788 | 19 May 2026 | |
| Life Care Center of the South Shore | Scituate | 5 of 5 | 4 | $0 | 21 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Plymouth Harborside Healthcare (CCN 225284). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/plymouth-harborside-healthcare-plymouth-ma-225284/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Plymouth Harborside Healthcare last inspected?
- The latest inspection with a citation in the CMS record was on 8 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 23 Oct 2024.
- Who operates Plymouth Harborside Healthcare?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Next Step Healthcare. The CMS ownership file names Next Step Healthcare LLC for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Plymouth Harborside Healthcare?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.