Chains › Next Step Healthcare
Next Step Healthcare
Nursing home chain, as named in the CMS provider file.
Next Step Healthcare operates 14 Medicare-certified nursing homes in 1 state, with 1,667 certified beds; the largest presence is in Massachusetts.
86% of its facilities are rated 1 or 2 stars overall (national: 41%). Citations run at 38.7 per 100 beds against 26.8 nationally, and fines in the period covered total $1.2M.
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. Data processed by CMS on 1 Aug 2026. Chain membership is as recorded by CMS and can lag ownership changes.
| Measure | Next Step Healthcare | US |
|---|---|---|
| Median overall rating | 1 | 3 |
| Median citations per facility | 45 | 23 |
| Median nurse hours per resident day | 3.5 | 3.7 |
| Median nursing turnover | 42.4% | 44.9% |
| Facilities with the abuse icon | 1 | 1426 |
Rating distribution
States
| State | Facilities |
|---|---|
| Massachusetts | 14 |
Most-cited tags
| Tag | Requirement | Citations |
|---|---|---|
| F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 33 |
| F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | 28 |
| F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | 26 |
| F0880 | Provide and implement an infection prevention and control program. | 25 |
| F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 25 |
| F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 22 |
| F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 18 |
| F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | 15 |
Penalties by year
Facilities
| Facility | City | State | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|---|
| Dexter House Healthcare | Malden | MA | 130 | 3 | 3 | 4 | 20 | 15.4 | — | 26 Sep 2025 |
| Elmhurst Healthcare (the) | Melrose | MA | 45 | 5 | 5 | 5 | 20 | 44.4 | — | 10 Jul 2024 |
| Fall River Healthcare | Fall River | MA | 176 | 1 | 1 | 2 | 54 | 30.7 | $385K | 29 Jun 2026 |
| Fitchburg Healthcare | Fitchburg | MA | 160 | 1 | 1 | 2 | 39 | 24.4 | $33K | 11 Feb 2026 |
| Garden Place Healthcare | Attleboro | MA | 133 | 2 | 2 | 3 | 43 | 32.3 | $27K | 10 Dec 2025 |
| Hermitage Healthcare (the) | Worcester | MA | 101 | 2 | 3 | 3 | 33 | 32.7 | — | 20 Aug 2025 |
| Lee Healthcare | Lee | MA | 88 | 1 | 2 | 2 | 34 | 38.6 | — | 13 Jan 2026 |
| Melrose HealthcareSFF Candidate | Melrose | MA | 106 | 1 | 1 | 3 | 66 | 62.3 | $49K | 9 Apr 2025 |
| Norwood HealthcareSFF Candidate | Norwood | MA | 170 | 1 | 1 | 4 | 68 | 40.0 | $110K | 5 May 2026 |
| Oakhill Healthcare | Middleboro | MA | 123 | 2 | 2 | 2 | 45 | 36.6 | — | 2 Jun 2026 |
| Plymouth Harborside Healthcareabuse iconSFF Candidate | Plymouth | MA | 101 | 1 | 1 | 2 | 59 | 58.4 | $321K | 8 Jun 2026 |
| Wedgemere Healthcare | Taunton | MA | 94 | 1 | 1 | 1 | 47 | 50.0 | $130K | 12 May 2026 |
| West Newton Healthcare | West Newton | MA | 123 | 1 | 1 | 2 | 85 | 69.1 | $184K | 4 Jun 2026 |
| Westborough Healthcare | Westborough | MA | 117 | 2 | 3 | 2 | 32 | 27.4 | — | 25 Feb 2026 |
Questions and answers
How many nursing homes does Next Step Healthcare operate?
14 Medicare-certified facilities in 1 state, with 1,667 certified beds, according to the chain name in the CMS provider file.
How are Next Step Healthcare facilities rated?
86% are rated 1–2 stars overall and 1 hold 5 stars; the median overall rating is 1. Nationally 41% are rated 1–2 stars.
Has Next Step Healthcare been fined?
CMS lists 20 fines totalling $1.2M and 0 payment denials across its facilities in the period the penalties file covers.