Massachusetts › Worcester County › Athol
Quabbin Valley Healthcare
821 Daniel Shays Highway, Athol, MA 01331
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Quabbin Valley Healthcare, in Athol, Massachusetts, is certified for 142 beds under for-profit, limited liability company ownership.
CMS gives it 2 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 2, staffing 2 and quality measures 2.
Inspectors recorded 42 health deficiencies across the three most recent survey cycles (16, 11, 15 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 29.6 per 100 beds, more than the state median of 21.7.
CMS lists 2 penalties in the period covered: fines totalling $62K.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Massachusetts median of 3.7.
Compared with county, state and nation
| Measure | This facility | Worcester Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 42 | 27 | 27 | 28.7 |
| Citations per 100 beds | 29.6 | 20.7 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | — | 38.6% | 37.7% | 45.8% |
| Fines listed | $62,250 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Aug 2025, 17 Jun 2024.
Severity mix: G ×2 D ×31 E ×4 B ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 13 Mar 2026 |
| 23 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 16 Dec 2025 |
| 23 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 16 Dec 2025 |
| 12 Aug 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | B | Standard survey | 30 Sep 2025 |
| 12 Aug 2025 | F0732 | Post nurse staffing information every day. | B | Standard survey | 30 Sep 2025 |
| 9 Apr 2025 | F0918 | Provide a bathroom in or located near each resident’s room. | D | Complaint investigation | 30 Apr 2025 |
| 9 Apr 2025 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Complaint investigation | 30 Apr 2025 |
| 17 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 11 Oct 2024 |
| 6 Aug 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 30 Aug 2024 |
| 17 Jun 2024 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | E | Standard survey | 19 Jul 2024 |
| 17 Jun 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 12 Jul 2024 |
| 17 Jun 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 19 Jul 2024 |
| 17 Jun 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 19 Jul 2024 |
| 17 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Jul 2024 |
| 17 Jun 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 19 Jul 2024 |
| 17 Jun 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 12 Jul 2024 |
| 1 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 24 May 2024 |
| 1 May 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 24 May 2024 |
| 1 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 24 May 2024 |
| 7 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 22 Mar 2024 |
| 28 Feb 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 22 Mar 2024 |
| 28 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 9 May 2023 |
| 28 Mar 2023 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 9 May 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Sep 2024 | Fine | $9,318 | |
| 1 May 2024 | Fine | $52,932 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.3% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.2% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.0% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 21.3% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Blupoint Healthcare Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Co 24 LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 01/01/2020 |
| New England Innovative Health Care Pllc | 5% or greater direct ownership interest | 75% | 01/01/2020 |
| Co 24 LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| New England Innovative Health Care Pllc | Operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| Co 24 LLC | Adp of the snf | NOT APPLICABLE | 02/03/2025 |
| New England Innovative Health Care Pllc | Adp of the snf | NOT APPLICABLE | 02/03/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Worcester County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Northboro | Northborough | 96 | 5 | 4 | 3 | 16 | 16.7 | — | 23 Jun 2025 |
| Holy Trinity Eastern Orthodox N & R Center | Worcester | 113 | 5 | 5 | 4 | 9 | 8.0 | — | 6 Jan 2026 |
| Lutheran Rehabilitation and Skilled Care Center | Worcester | 150 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Lydia Taft House | Uxbridge | 53 | 5 | 5 | 5 | 7 | 13.2 | — | 3 May 2023 |
| Quaboag Rehabilitation & Skilled Care Facility | West Brookfield | 166 | 5 | 5 | 4 | 8 | 4.8 | — | 5 Nov 2024 |
| River Terrace Rehabilitation and Healthcare Ctr | Lancaster | 82 | 5 | 5 | 2 | 2 | 2.4 | $9K | 5 May 2025 |
| West Side House LTC Facility | Worcester | 91 | 5 | 5 | 4 | 13 | 14.3 | — | 30 Dec 2024 |
| Whittier Westborough Transitional Care Unit | Westborough | 19 | 5 | 4 | 5 | 6 | 31.6 | — | 2 May 2025 |
All 50 facilities in Worcester County
Questions and answers
How many deficiencies has Quabbin Valley Healthcare been cited for?
42 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Quabbin Valley Healthcare been fined?
Yes. CMS lists fines totalling $62K in the period covered.
How does staffing at Quabbin Valley Healthcare compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Quabbin Valley Healthcare?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Co 24 LLC, New England Innovative Health Care Pllc and Co 24 LLC. Individual owners and managers are not listed on this site.
When was Quabbin Valley Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 25 Feb 2026; the most recent standard health survey was 12 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.