Parsons Hill Rehabilitation & Health Care CenterCMS ratings, inspections and fines
- Address
- 1350 Main Street, Worcester, MA 01603
- CCN
- 225390
- Ownership type
- For-profit, limited liability company
- Certified beds
- 162
- Residents per day
- 150
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Parsons Hill Rehabilitation & Health Care Center an overall rating of 2 of 5 stars. The last standard survey was on 25 Mar 2025. The latest survey cycle has 13 health citations. The median for nursing homes in Massachusetts is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Worcester County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 50 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 25 Mar 2025 | 13 | 6 |
| Cycle 2 | 23 Jan 2024 | 17 | 8 |
| Cycle 3 | No date | 16 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 13 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Jun 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 7 Aug 2026 |
| 19 Aug 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Complaint investigation | 5 Sep 2025 |
| 25 Mar 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 Apr 2025 |
| 25 Mar 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 25 Apr 2025 |
Survey cycle 2: 17 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 1 Apr 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 25 Apr 2025 |
| 23 Jan 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 15 Mar 2024 |
| 23 Jan 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 15 Mar 2024 |
Survey cycle 3: 16 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Jul 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Complaint investigation | 14 Aug 2024 |
| 23 Jul 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 14 Aug 2024 |
| 11 Jul 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 26 Aug 2022 |
| 11 Jul 2022 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 11 Jul 2022 |
| 11 Jul 2022 | F0920 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. | D | Standard survey | 26 Aug 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.18 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.43 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.87 | 0.95 | |
| Nurse aides | 1.88 | 2.26 | |
| All nurse staff, weekends | 2.88 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 30.0%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 21.4%
- Administrators who left in a year
- No data
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.9% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.7% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 41.8% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Parsons Hill Ma SNF LLC
- Chain
- Athena Healthcare Systems (22 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Athena Health Care Systems Ma III LLC | 5% or greater direct ownership interest | 100% | 1 Jun 2014 |
| Athena Health Care Associates, Inc. | Operational/managerial control | 1 Jun 2014 |
The site shows organisations only. It does not show the names of persons.
Other homes in Worcester County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Hermitage Healthcare (the) | Worcester | 2 of 5 | 12 | $0 | 20 Aug 2025 | |
| St Mary Health Care Center | Worcester | 2 of 5 | 9 | $8,788 | 14 Apr 2026 | |
| West Side House LTC Facility | Worcester | 5 of 5 | 0 | $0 | 30 Mar 2026 | |
| Worcester Rehabilitation & Health Care Center | Worcester | 1 of 5 | 10 | $71,392 | 20 May 2025 | |
| Lutheran Rehabilitation and Skilled Care Center | Worcester | 5 of 5 | 0 | $0 | 22 Dec 2025 | |
| Vantage at Worcester LLC | Worcester | 1 of 5 | 12 | $122,646 | 14 Jan 2026 | |
| Blaire House of Worcester | Worcester | 3 of 5 | 7 | $13,095 | 29 Aug 2025 | |
| St Francis Rehabilitation & Nursing Center | Worcester | 4 of 5 | 3 | $19,175 | 24 Nov 2025 | |
| Jewish Healthcare Center | Worcester | 4 of 5 | 7 | $0 | 21 Jan 2026 | |
| Meadows of Central Massachusetts (the) | Rochdale | 4 of 5 | 1 | $85,733 | 2 Feb 2026 | |
| Life Care Center of Auburn | Auburn | 3 of 5 | 5 | $29,738 | 18 Jun 2025 | |
| Christopher House of Worcester | Worcester | 3 of 5 | 7 | $8,512 | 29 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Parsons Hill Rehabilitation & Health Care Center (CCN 225390). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/parsons-hill-rehabilitation-health-care-center-worcester-ma-225390/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Parsons Hill Rehabilitation & Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 30 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 23 Jan 2024.
- Who operates Parsons Hill Rehabilitation & Health Care Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Athena Healthcare Systems. The CMS ownership file names Athena Health Care Associates, Inc. for operational or managerial control. This site does not show the names of persons.
- Is Parsons Hill Rehabilitation & Health Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.