Southbridge Rehabilitation & Health Care CenterCMS ratings, inspections and fines
- Address
- 84 Chapin Street, Southbridge, MA 01550
- CCN
- 225293
- Ownership type
- For-profit, limited liability company
- Certified beds
- 144
- Residents per day
- 134
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Southbridge Rehabilitation & Health Care Center an overall rating of 2 of 5 stars. The last standard survey was on 3 Apr 2026. The latest survey cycle has 5 health citations. The median for nursing homes in Massachusetts is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Worcester County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 50 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 3 Apr 2026 | 5 | 6 |
| Cycle 2 | 18 Dec 2024 | 14 | 8 |
| Cycle 3 | No date | 12 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Apr 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 8 May 2026 |
| 3 Apr 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 8 May 2026 |
| 3 Apr 2026 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 8 May 2026 |
| 3 Apr 2026 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 8 May 2026 |
| 3 Apr 2026 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Standard survey | 8 May 2026 |
Survey cycle 2: 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Dec 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0732 | Post nurse staffing information every day. | B | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 27 Jan 2025 |
| 3 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 10 Jan 2025 |
Survey cycle 3: 12 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Oct 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 3 Dec 2023 |
| 25 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 3 Dec 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.22 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.20 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 1.08 | 0.95 | |
| Nurse aides | 1.93 | 2.26 | |
| All nurse staff, weekends | 2.96 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 36.3%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 70.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.8% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.2% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.8% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 29.8% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Southbridge Ma SNF LLC
- Chain
- Athena Healthcare Systems (22 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Athena Health Care Systems Ma R LLC | 5% or greater direct ownership interest | 100% | 1 Sep 2012 |
| Athena Health Care Associates, Inc. | Operational/managerial control | 1 Sep 2012 |
The site shows organisations only. It does not show the names of persons.
Other homes in Worcester County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Overlook Masonic Health Center | Charlton | 4 of 5 | 4 | $0 | 15 May 2025 | |
| Webster Manor Rehabilitation & Health Care Center | Webster | 2 of 5 | 16 | $0 | 10 Apr 2025 | |
| Lanessa Extended Care | Webster | 1 of 5 | 24 | $119,962 | 3 Feb 2025 | |
| Brookside Rehabilitation and Healthcare Center | Webster | 2 of 5 | 12 | $0 | 30 Jul 2025 | |
| Meadows of Central Massachusetts (the) | Rochdale | 4 of 5 | 1 | $85,733 | 2 Feb 2026 | |
| Life Care Center of Auburn | Auburn | 3 of 5 | 5 | $29,738 | 18 Jun 2025 | |
| Quaboag Rehabilitation & Skilled Care Facility | West Brookfield | 5 of 5 | 0 | $0 | 29 May 2025 | |
| Parsons Hill Rehabilitation & Health Care Center | Worcester | 2 of 5 | 13 | $0 | 25 Mar 2025 | |
| Hermitage Healthcare (the) | Worcester | 2 of 5 | 12 | $0 | 20 Aug 2025 | |
| St Mary Health Care Center | Worcester | 2 of 5 | 9 | $8,788 | 14 Apr 2026 | |
| Worcester Rehabilitation & Health Care Center | Worcester | 1 of 5 | 10 | $71,392 | 20 May 2025 | |
| Care One at Millbury | Millbury | 1 of 5 | 18 | $95,138 | 25 Apr 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Southbridge Rehabilitation & Health Care Center (CCN 225293). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/southbridge-rehabilitation-health-care-center-southbridge-ma-225293/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Southbridge Rehabilitation & Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 3 Apr 2026. It was a standard survey. It gave 5 citations. The standard survey before the last one was on 18 Dec 2024.
- Who operates Southbridge Rehabilitation & Health Care Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Athena Healthcare Systems. The CMS ownership file names Athena Health Care Associates, Inc. for operational or managerial control. This site does not show the names of persons.
- Is Southbridge Rehabilitation & Health Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.