California › Shasta County › Redding
Quartz Hill Post Acute
2120 Benton Drive, Redding, CA 96003
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Quartz Hill Post Acute is a For-profit, limited liability company nursing home in Redding, California, certified for 115 beds and caring for about 105 residents a day.
CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 3, staffing 4 and quality measures 4.
Inspectors recorded 37 health deficiencies across the three most recent survey cycles (6, 24, 7 by cycle, most recent first), none at the actual-harm level. That is 32.2 per 100 beds, fewer than the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.6 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 43.1%.
Compared with county, state and nation
| Measure | This facility | Shasta Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 37 | 26 | 44 | 28.7 |
| Citations per 100 beds | 32.2 | 32.2 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.6 | 4.6 | 4.2 | 3.9 |
| RN hours per resident day | 0.4 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 43.1% | 43.1% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (10 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Feb 2025, 10 Mar 2023.
Severity mix: D ×18 E ×16 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 May 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 19 Jun 2026 |
| 28 Feb 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 20 Mar 2025 |
| 13 Feb 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 7 Mar 2025 |
| 13 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Mar 2025 |
| 13 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 7 Mar 2025 |
| 13 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 7 Mar 2025 |
| 13 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 Mar 2025 |
| 23 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 7 Feb 2025 |
| 23 Jan 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 7 Feb 2025 |
| 23 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 7 Feb 2025 |
| 24 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 19 Jul 2024 |
| 24 Jun 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 19 Jul 2024 |
| 24 Jun 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 19 Jul 2024 |
| 14 Jun 2024 | F0839 | Employ staff that are licensed, certified, or registered in accordance with state laws. | E | Complaint investigation | 14 Jun 2024 |
| 29 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 12 Sep 2023 |
| 10 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard survey | 21 Apr 2023 |
| 10 Mar 2023 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 21 Apr 2023 |
| 5 Sep 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Sep 2019 |
| 5 Sep 2019 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 24 Sep 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 43.1%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.7% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.2% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.3% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.5% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.0% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Honolua Bay Holdings Llc. Chain: West Harbor Healthcare (8 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Valley Capital Investments LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 06/27/2017 |
| West Harbor Healthcare LLC | 5% or greater direct ownership interest | 90% | 06/27/2017 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Shasta County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Copper Ridge Care Center | Redding | 125 | 5 | 5 | 3 | 16 | 12.8 | — | 5 Dec 2025 |
| Oak River Rehab | Anderson | 143 | 5 | 5 | 4 | 19 | 13.3 | — | 23 Jan 2025 |
| Veterans Home of California - Redding | Redding | 60 | 5 | 4 | 5 | 21 | 35.0 | $8K | 23 Apr 2026 |
| Vibra Hospital of Northern California D/P SNF | Redding | 32 | 5 | 4 | 4 | 26 | 81.3 | — | 23 May 2025 |
| Redding Post Acute | Redding | 89 | 4 | 4 | 2 | 17 | 19.1 | — | 20 Feb 2026 |
| River Valley Healthcare & Wellness Centre, LP | Redding | 113 | 4 | 4 | 3 | 44 | 38.9 | — | 21 May 2026 |
| Crestwood Wellness and Recovery Centerabuse icon | Redding | 99 | 3 | 2 | 2 | 14 | 14.1 | — | 9 Jan 2026 |
| Marquis Care At Shasta | Redding | 180 | 2 | 2 | 3 | 52 | 28.9 | — | 24 Jun 2026 |
All 10 facilities in Shasta County
Questions and answers
How many deficiencies has Quartz Hill Post Acute been cited for?
37 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Quartz Hill Post Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Quartz Hill Post Acute compare?
Reported total nurse staffing is 4.6 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Quartz Hill Post Acute?
It is part of the West Harbor Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Valley Capital Investments LLC and West Harbor Healthcare LLC. Individual owners and managers are not listed on this site.
When was Quartz Hill Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 27 May 2026; the most recent standard health survey was 13 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.