Michigan › Washtenaw County › Whitmore Lake
Regency At Whitmore Lake
8633 N Main Street, Whitmore Lake, MI 48189
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Regency At Whitmore Lake is a For-profit, corporation nursing home in Whitmore Lake, Michigan, certified for 131 beds and caring for about 118 residents a day.
CMS gives it 1 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 1, staffing 4 and quality measures 4.
Inspectors recorded 85 health deficiencies across the three most recent survey cycles (16, 31, 38 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 64.9 per 100 beds, more than the state median of 29.4.
CMS lists 5 penalties in the period covered: fines totalling $236K and 2 payment denials.
Reported nurse staffing is 3.6 hours per resident per day (0.6 RN), close to the Michigan median of 3.8; nursing staff turnover is 42.7%.
85health deficiencies, 3 survey cycles7 at actual harm or worse
$236Kfines listed by CMS5 penalties in period
3.6nurse hours per resident per daystate median 3.8
90%occupancy (residents ÷ beds)118 residents a day
Compared with county, state and nation
| Measure | This facility | Washtenaw Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 85 | 50 | 29 | 28.7 |
| Citations per 100 beds | 64.9 | 36.8 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.7 | 3.8 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.7 | 0.7 |
| Nursing staff turnover | 42.7% | 50.5% | 44.6% | 45.8% |
| Fines listed | $235,995 | $0 | $0 | — |
County and state figures are medians across facilities (9 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 31 Mar 2025, 5 Mar 2024.
Severity mix: G ×7 D ×51 E ×19 F ×7 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 23 Dec 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 1 Feb 2026 |
| 28 Aug 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 24 Sep 2025 |
| 28 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 24 Sep 2025 |
| 17 Jul 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 26 Aug 2025 |
| 17 Jul 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 26 Aug 2025 |
| 17 Jul 2025 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Complaint investigation | 26 Aug 2025 |
| 29 Apr 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 8 May 2025 |
| 29 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 8 May 2025 |
| 31 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0687 | Provide appropriate foot care. | D | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 25 Apr 2025 |
| 31 Mar 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 25 Apr 2025 |
| 11 Feb 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 17 Mar 2025 |
| 9 Oct 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 13 Nov 2024 |
| 9 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 Nov 2024 |
| 9 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 13 Nov 2024 |
| 1 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 26 Aug 2024 |
| 5 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 10 Jul 2024 |
| 5 Jun 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 10 Jul 2024 |
| 5 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 10 Jul 2024 |
| 5 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 14 Apr 2024 |
| 5 Mar 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 14 Apr 2024 |
| 5 Mar 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 14 Apr 2024 |
| 5 Mar 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 14 Apr 2024 |
| 13 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 11 Oct 2023 |
| 13 Sep 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 11 Oct 2023 |
| 2 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 6 Sep 2023 |
| 2 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 6 Sep 2023 |
| 22 Nov 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 6 Mar 2023 |
| 22 Nov 2022 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 6 Mar 2023 |
| 22 Nov 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 6 Mar 2023 |
| 22 Nov 2022 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 6 Mar 2023 |
| 22 Nov 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0610 | Respond appropriately to all alleged violations. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 6 Mar 2023 |
| 22 Nov 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 6 Mar 2023 |
| 22 Nov 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 6 Mar 2023 |
| 22 Nov 2022 | F0923 | Have enough outside ventilation via a window or mechanical ventilation, or both. | E | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 6 Mar 2023 |
| 22 Nov 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 23 Dec 2022 |
| 22 Nov 2022 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 23 Dec 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 31 Mar 2025 | Payment denial | — | 12 days |
| 31 Mar 2025 | Fine | $141,075 | |
| 1 Aug 2024 | Fine | $26,813 | |
| 28 Feb 2024 | Payment denial | — | 14 days |
| 28 Feb 2024 | Fine | $68,107 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 42.7%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.0% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.6% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.6% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.2% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.6% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.2% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: International Health Care Properties. Chain: Ciena Healthcare/Laurel Health Care (81 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ciena Healthcare Management Inc | Operational/managerial control | NOT APPLICABLE | 05/01/1999 |
| Ciena Healthcare Management Inc | Adp of the snf | NOT APPLICABLE | 06/20/2025 |
| Northfield Senior Leasing, LLC | Adp of the snf | NOT APPLICABLE | 05/01/1999 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Washtenaw County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Chelsea Retirement Community | Chelsea | 85 | 5 | 5 | 5 | 13 | 15.3 | — | 6 Aug 2025 |
| Glacier Hills | Ann Arbor | 105 | 5 | 5 | 4 | 13 | 12.4 | — | 19 Mar 2025 |
| Optalis Health and Rehabilitation of Ann Arborabuse icon | Ann Arbor | 180 | 3 | 2 | 3 | 51 | 28.3 | $16K | 14 May 2026 |
| The Gilbert Residence | Ypsilanti | 32 | 3 | 4 | 4 | 18 | 56.3 | — | 7 Oct 2025 |
| The Villa At Parkridge | Ypsilanti | 144 | 3 | 2 | 2 | 53 | 36.8 | — | 25 Jun 2026 |
| Villa At Willow Place | Ypslianti | 94 | 3 | 2 | 2 | 60 | 63.8 | — | 16 Apr 2026 |
| Evangelical Home - Saline | Saline | 143 | 2 | 2 | 4 | 37 | 25.9 | — | 12 Jun 2026 |
| Regency At Bluffs Park | Ann Arbor | 71 | 2 | 2 | 4 | 50 | 70.4 | $27K | 20 Feb 2026 |
All 9 facilities in Washtenaw County
Questions and answers
How many deficiencies has Regency At Whitmore Lake been cited for?
85 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Regency At Whitmore Lake been fined?
Yes. CMS lists fines totalling $236K in the period covered, plus 2 payment denials.
How does staffing at Regency At Whitmore Lake compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Regency At Whitmore Lake?
It is part of the Ciena Healthcare/Laurel Health Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Ciena Healthcare Management Inc. Individual owners and managers are not listed on this site.
When was Regency At Whitmore Lake last inspected?
The most recent survey or investigation in the CMS record is dated 23 Dec 2025; the most recent standard health survey was 31 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.