Elder Care Record

Washington › Spokane County › Spokane

Rockwood South Hill

East 2903 25th Avenue, Spokane, WA 99223

CCN 505033 · Non-profit, corporation · 45 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 45 beds, Rockwood South Hill serves Spokane in Spokane County, Washington and has taken Medicare and Medicaid residents since 1967.

CMS gives it 2 of 5 stars overall, below the Washington median of 3; the health inspection rating is 2, staffing 4 and quality measures 3.

Inspectors recorded 46 health deficiencies across the three most recent survey cycles (13, 21, 12 by cycle, most recent first), none at the actual-harm level. That is 102.2 per 100 beds, more than the state median of 50.0.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.8 hours per resident per day (1.6 RN), close to the Washington median of 4.1.

46health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.8nurse hours per resident per daystate median 4.1
77%occupancy (residents ÷ beds)35 residents a day

Compared with county, state and nation

MeasureThis facilitySpokane Co. medianWashington medianUS average
Overall star rating2333.0
Health citations, 3 cycles46524628.7
Citations per 100 beds102.269.450.026.8
Total nurse hours per resident day4.84.04.13.9
RN hours per resident day1.60.80.90.7
Nursing staff turnover—51.4%43.2%45.8%
Fines listed$0$8,278$17,388—

County and state figures are medians across facilities (16 in the county, 193 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)13
Cycle 221
Cycle 312

Dark bar: this facility. Grey bar: Washington average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Mar 2026, 9 Dec 2024.

Severity mix: D ×36 E ×6 F ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey7 May 2026
23 Mar 2026F0880Provide and implement an infection prevention and control program.FStandard survey23 Jun 2026
23 Mar 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey7 May 2026
23 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey7 May 2026
23 Mar 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey7 May 2026
23 Mar 2026F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey7 May 2026
23 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey7 May 2026
23 Mar 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey7 May 2026
23 Mar 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey7 May 2026
23 Mar 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation7 May 2026
23 Mar 2026F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard survey23 Jun 2026
23 Mar 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey7 May 2026
23 Mar 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey7 May 2026
9 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey15 Jan 2025
9 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey15 Jan 2025
9 Dec 2024F0881Implement a program that monitors antibiotic use.EStandard survey15 Jan 2025
9 Dec 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey15 Jan 2025
9 Dec 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey15 Jan 2025
9 Dec 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey15 Jan 2025
9 Dec 2024F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DStandard survey15 Jan 2025
9 Dec 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey15 Jan 2025
9 Dec 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey15 Jan 2025
9 Dec 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Jan 2025
9 Dec 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey15 Jan 2025
9 Dec 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey15 Jan 2025
9 Dec 2024F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.DStandard survey15 Jan 2025
9 Dec 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey15 Jan 2025
9 Dec 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey15 Jan 2025
9 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey15 Jan 2025
9 Dec 2024F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.DStandard survey15 Jan 2025
9 Dec 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey15 Jan 2025
9 Dec 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey15 Jan 2025
9 Dec 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.DStandard survey15 Jan 2025
9 Dec 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey15 Jan 2025
16 Oct 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation1 Nov 2023
3 Aug 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey12 Sep 2023
3 Aug 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey12 Sep 2023
3 Aug 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey12 Sep 2023
3 Aug 2023F0637Assess the resident when there is a significant change in conditionDStandard survey12 Sep 2023
3 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey12 Sep 2023
3 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey12 Sep 2023
3 Aug 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey12 Sep 2023
3 Aug 2023F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.DStandard survey12 Sep 2023
3 Aug 2023F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DStandard survey12 Sep 2023
3 Aug 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 Sep 2023
3 Aug 2023F0880Provide and implement an infection prevention and control program.DStandard survey12 Sep 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.83 h
Nurse aides2.89 h
LPN0.36 h
RN1.57 h
Weekend total4.26 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Washington average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWashington medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay34.7%13.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.7%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.9%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.4%2.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay4.3%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay42.0%16.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.6%3.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.7%14.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Spokane United Methodist Homes.

OrganisationRole in the CMS recordInterestSince
Inpatient Consultants of California IncOperational/managerial controlNOT APPLICABLE01/09/2025
Inpatient Consultants of California IncAdp of the snfNOT APPLICABLE09/18/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Spokane County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Regency At NorthpointeSpokane1205441512.5$8K9 May 2025
South Hill Rehabilitation and Care CenterSpokane1135433026.5—5 Dec 2025
Spokane Veterans HomeSpokane1005454747.0—20 Feb 2026
Emerson Health & RehabilitationSpokane994343939.4—28 Jul 2025
Sunshine Health & RehabSpokane374343286.5—30 Jan 2026
Alderwood ManorSpokane853245969.4—13 Feb 2026
Cheney Care CenterCheney543345092.6—29 May 2026
Lakeland Village Nursing Facilityabuse iconMedical Lake933252628.0—4 May 2026

All 16 facilities in Spokane County

Questions and answers

How many deficiencies has Rockwood South Hill been cited for?

46 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Washington median is 46 per facility.

Has Rockwood South Hill been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Rockwood South Hill compare?

Reported total nurse staffing is 4.8 hours per resident per day against a Washington median of 4.1 and a national average of 3.9.

Who operates Rockwood South Hill?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Inpatient Consultants of California Inc. Individual owners and managers are not listed on this site.

When was Rockwood South Hill last inspected?

The most recent survey or investigation in the CMS record is dated 23 Mar 2026; the most recent standard health survey was 23 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.