Washington › Spokane County › Spokane
Spokane Veterans Home
222 East Fifth, Spokane, WA 99202
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Spokane Veterans Home, in Spokane, Washington, is certified for 100 beds under government, state ownership.
CMS gives it 5 of 5 stars overall, above the Washington median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.
Inspectors recorded 47 health deficiencies across the three most recent survey cycles (13, 12, 22 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 47.0 per 100 beds, about the same as the state median of 50.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.0 hours per resident per day (1.4 RN), close to the Washington median of 4.1; nursing staff turnover is 34.8%.
Compared with county, state and nation
| Measure | This facility | Spokane Co. median | Washington median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 47 | 52 | 46 | 28.7 |
| Citations per 100 beds | 47.0 | 69.4 | 50.0 | 26.8 |
| Total nurse hours per resident day | 4.0 | 4.0 | 4.1 | 3.9 |
| RN hours per resident day | 1.4 | 0.8 | 0.9 | 0.7 |
| Nursing staff turnover | 34.8% | 51.4% | 43.2% | 45.8% |
| Fines listed | $0 | $8,278 | $17,388 | — |
County and state figures are medians across facilities (16 in the county, 193 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Washington average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Mar 2025, 14 Mar 2024.
Severity mix: G ×1 D ×39 E ×7
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Feb 2026 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | Past Non-Compliance |
| 25 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 2 May 2025 |
| 25 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 May 2025 |
| 22 Oct 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 29 Nov 2024 |
| 22 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 29 Nov 2024 |
| 24 Jul 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 23 Aug 2024 |
| 30 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 17 May 2024 |
| 14 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 26 Apr 2024 |
| 14 Mar 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 26 Apr 2024 |
| 14 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 26 Apr 2024 |
| 14 Mar 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 26 Apr 2024 |
| 14 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 26 Apr 2024 |
| 14 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 26 Apr 2024 |
| 14 Mar 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 26 Apr 2024 |
| 14 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 26 Apr 2024 |
| 14 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 Apr 2024 |
| 14 Mar 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 26 Apr 2024 |
| 23 Jan 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 1 Mar 2024 |
| 23 Jan 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 1 Mar 2024 |
| 12 Sep 2023 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 11 Oct 2023 |
| 10 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 15 Aug 2023 |
| 8 Dec 2022 | F0760 | Ensure that residents are free from significant medication errors. | G | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0610 | Respond appropriately to all alleged violations. | E | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 16 Jan 2023 |
| 8 Dec 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 16 Jan 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Washington average. Turnover: nursing staff 34.8%, RNs 21.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Washington median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 24.5% | 13.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.5% | 2.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.0% | 16.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.4% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.3% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, state. Legal business name: Department Of Veterans Affairs Spokane Veterans Home.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Washington State Department of Vete | 5% or greater direct ownership interest | 100% | 11/21/2001 |
| Washington State Department of Vete | Operational/managerial control | NOT APPLICABLE | 11/21/2001 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Spokane County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Regency At Northpointe | Spokane | 120 | 5 | 4 | 4 | 15 | 12.5 | $8K | 9 May 2025 |
| South Hill Rehabilitation and Care Center | Spokane | 113 | 5 | 4 | 3 | 30 | 26.5 | — | 5 Dec 2025 |
| Emerson Health & Rehabilitation | Spokane | 99 | 4 | 3 | 4 | 39 | 39.4 | — | 28 Jul 2025 |
| Sunshine Health & Rehab | Spokane | 37 | 4 | 3 | 4 | 32 | 86.5 | — | 30 Jan 2026 |
| Alderwood Manor | Spokane | 85 | 3 | 2 | 4 | 59 | 69.4 | — | 13 Feb 2026 |
| Cheney Care Center | Cheney | 54 | 3 | 3 | 4 | 50 | 92.6 | — | 29 May 2026 |
| Lakeland Village Nursing Facilityabuse icon | Medical Lake | 93 | 3 | 2 | 5 | 26 | 28.0 | — | 4 May 2026 |
| Royal Park Health and Rehabilitation | Spokane | 164 | 3 | 2 | 3 | 56 | 34.1 | $112K | 5 May 2026 |
All 16 facilities in Spokane County
Questions and answers
How many deficiencies has Spokane Veterans Home been cited for?
47 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Washington median is 46 per facility.
Has Spokane Veterans Home been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Spokane Veterans Home compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Washington median of 4.1 and a national average of 3.9.
Who operates Spokane Veterans Home?
Ownership type is government, state. Organisations in the CMS ownership record include Washington State Department of Vete and Washington State Department of Vete. Individual owners and managers are not listed on this site.
When was Spokane Veterans Home last inspected?
The most recent survey or investigation in the CMS record is dated 20 Feb 2026; the most recent standard health survey was 25 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.