Elder Care Record

Washington › Spokane County › Spokane

Sullivan Park Care Center

14820 East Fourth, Spokane, WA 99216

CCN 505383 · For-profit, corporation · 125 certified beds · chain Pacs Group

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 125 beds, Sullivan Park Care Center serves Spokane in Spokane County, Washington and has taken Medicare and Medicaid residents since 1991.

CMS gives it 1 of 5 stars overall, below the Washington median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.

Inspectors recorded 93 health deficiencies across the three most recent survey cycles (33, 30, 30 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 74.4 per 100 beds, more than the state median of 50.0.

CMS lists 2 penalties in the period covered: fines totalling $126K.

Reported nurse staffing is 3.7 hours per resident per day (0.5 RN), close to the Washington median of 4.1; nursing staff turnover is 52.3%.

93health deficiencies, 3 survey cycles2 at actual harm or worse
$126Kfines listed by CMS2 penalties in period
3.7nurse hours per resident per daystate median 4.1
98%occupancy (residents ÷ beds)122 residents a day

Compared with county, state and nation

MeasureThis facilitySpokane Co. medianWashington medianUS average
Overall star rating1333.0
Health citations, 3 cycles93524628.7
Citations per 100 beds74.469.450.026.8
Total nurse hours per resident day3.74.04.13.9
RN hours per resident day0.50.80.90.7
Nursing staff turnover52.3%51.4%43.2%45.8%
Fines listed$126,188$8,278$17,388—

County and state figures are medians across facilities (16 in the county, 193 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)33
Cycle 230
Cycle 330

Dark bar: this facility. Grey bar: Washington average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Mar 2025, 21 Dec 2023.

Severity mix: G ×2 D ×66 E ×25

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Jun 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation2 Feb 2026
6 Mar 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.EComplaint investigation11 Apr 2025
6 Mar 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EComplaint investigation11 Apr 2025
6 Mar 2025F0699Provide care or services that was trauma informed and/or culturally competent.EComplaint investigation11 Apr 2025
6 Mar 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey11 Apr 2025
6 Mar 2025F0730Observe each nurse aide's job performance and give regular training.EStandard survey11 Apr 2025
6 Mar 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey11 Apr 2025
6 Mar 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey11 Apr 2025
6 Mar 2025F0880Provide and implement an infection prevention and control program.EStandard survey11 Apr 2025
6 Mar 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey11 Apr 2025
6 Mar 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation11 Apr 2025
6 Mar 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation11 Apr 2025
6 Mar 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey11 Apr 2025
6 Mar 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation11 Apr 2025
6 Mar 2025F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DStandard survey11 Apr 2025
6 Mar 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey11 Apr 2025
6 Mar 2025F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey11 Apr 2025
6 Mar 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation11 Apr 2025
6 Mar 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation11 Apr 2025
6 Mar 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey11 Apr 2025
6 Mar 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation11 Apr 2025
6 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey11 Apr 2025
6 Mar 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation11 Apr 2025
6 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation11 Apr 2025
6 Mar 2025F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey11 Apr 2025
6 Mar 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey11 Apr 2025
6 Mar 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey11 Apr 2025
6 Mar 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey11 Apr 2025
6 Mar 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey11 Apr 2025
6 Mar 2025F0760Ensure that residents are free from significant medication errors.DStandard survey11 Apr 2025
6 Mar 2025F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.DStandard survey11 Apr 2025
6 Mar 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey11 Apr 2025
6 Mar 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey11 Apr 2025
14 Feb 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DComplaint investigation14 Mar 2025
16 Jan 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation1 Dec 2024
8 Oct 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation29 Oct 2024
8 Oct 2024F0610Respond appropriately to all alleged violations.DComplaint investigation29 Oct 2024
8 Oct 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation29 Oct 2024
9 Sep 2024F0697Provide safe, appropriate pain management for a resident who requires such services.GComplaint investigation31 Oct 2024
9 Sep 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation29 Oct 2024
9 Sep 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation29 Oct 2024
9 Sep 2024F0760Ensure that residents are free from significant medication errors.EComplaint investigation29 Oct 2024
9 Sep 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation29 Oct 2024
9 Sep 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation29 Oct 2024
9 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation29 Oct 2024
9 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation29 Oct 2024
9 Sep 2024F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DComplaint investigation29 Oct 2024
9 Sep 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation29 Oct 2024
9 Sep 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation29 Oct 2024
29 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation21 Mar 2024
29 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation21 Mar 2024
29 Feb 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation21 Mar 2024
21 Dec 2023F0759Ensure medication error rates are not 5 percent or greater.EStandard survey29 Jan 2024
21 Dec 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey29 Jan 2024
21 Dec 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey29 Jan 2024
21 Dec 2023F0880Provide and implement an infection prevention and control program.EStandard survey29 Jan 2024
21 Dec 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey29 Jan 2024
21 Dec 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey29 Jan 2024
21 Dec 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey29 Jan 2024
21 Dec 2023F0679Provide activities to meet all resident's needs.DStandard survey29 Jan 2024
21 Dec 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey29 Jan 2024
21 Dec 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey29 Jan 2024
21 Dec 2023F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey29 Jan 2024
21 Dec 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey29 Jan 2024
21 Dec 2023F0760Ensure that residents are free from significant medication errors.DStandard survey29 Jan 2024
21 Dec 2023F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.DStandard survey29 Jan 2024
6 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation21 Nov 2023
6 Nov 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint investigation21 Nov 2023
6 Nov 2023F0760Ensure that residents are free from significant medication errors.DComplaint investigation21 Nov 2023
12 Oct 2023F0602Protect each resident from the wrongful use of the resident's belongings or money.EComplaint investigation13 Nov 2023
12 Oct 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation13 Nov 2023
12 Oct 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation13 Nov 2023
12 Oct 2023F0610Respond appropriately to all alleged violations.DComplaint investigation13 Nov 2023
22 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation15 Sep 2023
17 Jun 2022F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey27 Jun 2022
17 Jun 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey27 Jun 2022
17 Jun 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey27 Jun 2022
17 Jun 2022F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey27 Jun 2022
17 Jun 2022F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey27 Jun 2022
17 Jun 2022F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey27 Jun 2022
17 Jun 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey27 Jun 2022
17 Jun 2022F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey27 Jun 2022
17 Jun 2022F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey27 Jun 2022
17 Jun 2022F0610Respond appropriately to all alleged violations.DStandard survey27 Jun 2022
17 Jun 2022F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey27 Jun 2022
17 Jun 2022F0641Ensure each resident receives an accurate assessment.DStandard survey27 Jun 2022
17 Jun 2022F0679Provide activities to meet all resident's needs.DStandard survey27 Jun 2022
17 Jun 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey27 Jun 2022
17 Jun 2022F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey27 Jun 2022
17 Jun 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey27 Jun 2022
17 Jun 2022F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey27 Jun 2022
17 Jun 2022F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey27 Jun 2022
17 Jun 2022F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey27 Jun 2022

Penalties

DateTypeAmountDetail
9 Sep 2024Fine$100,282
29 Feb 2024Fine$25,906

Staffing

Total nursing3.68 h
Nurse aides2.16 h
LPN0.99 h
RN0.52 h
Weekend total3.16 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Washington average. Turnover: nursing staff 52.3%, RNs 52.6%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWashington medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay4.8%13.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.5%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.2%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.4%2.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.7%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.7%16.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.6%3.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.2%14.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Sullivan Snf Healthcare Llc. Chain: Pacs Group (274 facilities).

OrganisationRole in the CMS recordInterestSince
Truist Bank5% or greater security interestNOT APPLICABLE08/01/2024
Providence Administrative Consulting Services IncAdp of the snfNOT APPLICABLE08/01/2024
Spokane 14820 East Realty LLCAdp of the snfNOT APPLICABLE08/01/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Spokane County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Regency At NorthpointeSpokane1205441512.5$8K9 May 2025
South Hill Rehabilitation and Care CenterSpokane1135433026.5—5 Dec 2025
Spokane Veterans HomeSpokane1005454747.0—20 Feb 2026
Emerson Health & RehabilitationSpokane994343939.4—28 Jul 2025
Sunshine Health & RehabSpokane374343286.5—30 Jan 2026
Alderwood ManorSpokane853245969.4—13 Feb 2026
Cheney Care CenterCheney543345092.6—29 May 2026
Lakeland Village Nursing Facilityabuse iconMedical Lake933252628.0—4 May 2026

All 16 facilities in Spokane County

Questions and answers

How many deficiencies has Sullivan Park Care Center been cited for?

93 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Washington median is 46 per facility.

Has Sullivan Park Care Center been fined?

Yes. CMS lists fines totalling $126K in the period covered.

How does staffing at Sullivan Park Care Center compare?

Reported total nurse staffing is 3.7 hours per resident per day against a Washington median of 4.1 and a national average of 3.9.

Who operates Sullivan Park Care Center?

It is part of the Pacs Group chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Sullivan Park Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 18 Jun 2026; the most recent standard health survey was 6 Mar 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.