New Mexico › Santa Fe County › Santa Fe
Santa Fe Care Center
635 Harkle Road, Santa Fe, NM 87505
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 120 beds, Santa Fe Care Center serves Santa Fe in Santa Fe County, New Mexico and has taken Medicare and Medicaid residents since 1980.
CMS gives it 1 of 5 stars overall, below the New Mexico median of 3; the health inspection rating is 2, staffing 1 and quality measures 3.
Inspectors recorded 57 health deficiencies across the three most recent survey cycles (17, 25, 15 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 47.5 per 100 beds, about the same as the state median of 47.5.
CMS lists 2 penalties in the period covered: fines totalling $26K.
Reported nurse staffing is 0.3 hours per resident per day (0.0 RN), below the New Mexico median of 3.4.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Santa Fe Co. median | New Mexico median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 3 | 3.0 |
| Health citations, 3 cycles | 57 | 95 | 49 | 28.7 |
| Citations per 100 beds | 47.5 | 80.5 | 47.5 | 26.8 |
| Total nurse hours per resident day | 0.3 | 3.6 | 3.4 | 3.9 |
| RN hours per resident day | 0.0 | 0.4 | 0.6 | 0.7 |
| Nursing staff turnover | — | 61.9% | 52.9% | 45.8% |
| Fines listed | $25,562 | $153,051 | $19,971 | — |
County and state figures are medians across facilities (2 in the county, 68 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Mexico average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Jul 2024, 26 May 2023.
Severity mix: K ×1 G ×4 D ×25 E ×21 F ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 9 Apr 2026 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 1 May 2026 |
| 9 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 1 May 2026 |
| 25 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 30 Jan 2026 |
| 25 Nov 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Complaint investigation | 30 Jan 2026 |
| 8 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 28 Apr 2025 |
| 25 Oct 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 27 Nov 2024 |
| 25 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 27 Nov 2024 |
| 25 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 27 Nov 2024 |
| 25 Oct 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 27 Nov 2024 |
| 25 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 27 Nov 2024 |
| 25 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 27 Nov 2024 |
| 11 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 2 Aug 2024 |
| 11 Jul 2024 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 2 Aug 2024 |
| 2 Jul 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 19 Jul 2024 |
| 21 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 15 Jan 2024 |
| 21 Nov 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 15 Jan 2024 |
| 21 Nov 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 15 Jan 2024 |
| 21 Nov 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 15 Jan 2024 |
| 21 Nov 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 15 Jan 2024 |
| 21 Nov 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 15 Jan 2024 |
| 21 Nov 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 15 Jan 2024 |
| 26 May 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | K | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | G | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | E | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 10 Jul 2023 |
| 26 May 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 10 Jul 2023 |
| 24 Mar 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Apr 2022 |
| 24 Mar 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 30 Apr 2022 |
| 24 Mar 2022 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 30 Apr 2022 |
| 24 Mar 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 30 Apr 2022 |
| 24 Mar 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 30 Apr 2022 |
| 24 Mar 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 30 Apr 2022 |
| 24 Mar 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 30 Apr 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Oct 2024 | Fine | $12,255 | |
| 21 Nov 2023 | Fine | $13,307 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Mexico average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Mexico median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.9% | 10.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 4.4% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.6% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 24.3% | 10.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.1% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.6% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Diamond Care Santa Fe Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Compassion Care Management Services Inc | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 06/18/2018 |
| Kerlab Health Care Management LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 06/18/2018 |
| Matley 828 Endeavors LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 06/18/2018 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Santa Fe County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Casa RealSFF | Santa Fe | 118 | — | — | — | 95 | 80.5 | $153K | 24 Jun 2026 |
All 2 facilities in Santa Fe County
Questions and answers
How many deficiencies has Santa Fe Care Center been cited for?
57 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The New Mexico median is 49 per facility.
Has Santa Fe Care Center been fined?
Yes. CMS lists fines totalling $26K in the period covered.
How does staffing at Santa Fe Care Center compare?
Reported total nurse staffing is 0.3 hours per resident per day against a New Mexico median of 3.4 and a national average of 3.9.
Who operates Santa Fe Care Center?
Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Compassion Care Management Services Inc, Kerlab Health Care Management LLC and Matley 828 Endeavors LLC. Individual owners and managers are not listed on this site.
When was Santa Fe Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 9 Apr 2026; the most recent standard health survey was 11 Jul 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.