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Shandin Hills Behavior Therapy Center
4164 N 4th Ave, San Bernardino, CA 92407
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 78 beds, Shandin Hills Behavior Therapy Center serves San Bernardino in San Bernardino County, California and has taken Medicare and Medicaid residents since 1974.
CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 5, staffing 3 and quality measures 5.
Inspectors recorded 18 health deficiencies across the three most recent survey cycles (4, 8, 6 by cycle, most recent first), none at the actual-harm level. That is 23.1 per 100 beds, fewer than the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 2.6 hours per resident per day (0.2 RN), below the California median of 4.2; nursing staff turnover is 41.4%.
Compared with county, state and nation
| Measure | This facility | San Bernardino Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 18 | 27 | 44 | 28.7 |
| Citations per 100 beds | 23.1 | 34.3 | 51.1 | 26.8 |
| Total nurse hours per resident day | 2.6 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.2 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 41.4% | 42.0% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (55 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Feb 2026, 15 Nov 2024.
Severity mix: D ×9 E ×2 F ×4 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Mar 2026 |
| 20 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 4 Mar 2026 |
| 20 Feb 2026 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 4 Mar 2026 |
| 20 Feb 2026 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 4 Mar 2026 |
| 25 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 7 Mar 2025 |
| 15 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 27 Jan 2025 |
| 15 Nov 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Standard survey | 16 Dec 2024 |
| 15 Nov 2024 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Standard survey | 16 Dec 2024 |
| 15 Nov 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 16 Dec 2024 |
| 15 Nov 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 16 Dec 2024 |
| 15 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 16 Dec 2024 |
| 15 Nov 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 16 Dec 2024 |
| 3 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Nov 2023 |
| 3 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 29 Nov 2023 |
| 3 Nov 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 29 Nov 2023 |
| 3 Nov 2023 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 29 Nov 2023 |
| 30 Aug 2023 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E | Complaint investigation | 14 Sep 2023 |
| 28 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 1 Sep 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 41.4%, RNs 40.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 0.3% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 0.5% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.0% | 3.6% | 4.2% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in San Bernardino County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Apple Valley Care Center | Apple Valley | 99 | 5 | 5 | 3 | 23 | 23.2 | $8K | 12 Mar 2026 |
| Citrus Nursing Center | Fontana | 99 | 5 | 4 | 2 | 22 | 22.2 | $7K | 31 Jul 2025 |
| Community Convalescent Center of San Bernardino | San Bernardino | 84 | 5 | 5 | 4 | 12 | 14.3 | — | 24 Apr 2025 |
| Community Extended Care Hospital of Montclair | Montclair | 140 | 5 | 5 | 3 | 19 | 13.6 | — | 26 Feb 2026 |
| Grand Terrace Health Care Center | Grand Terrace | 59 | 5 | 5 | 4 | 27 | 45.8 | — | 5 Mar 2026 |
| Heritage Park Nursing Center | Upland | 70 | 5 | 5 | 4 | 21 | 30.0 | — | 13 May 2026 |
| Hillcrest Nursing Home | San Bernardino | 59 | 5 | 5 | 3 | 20 | 33.9 | — | 18 Nov 2025 |
| Montclair Manor Care Center | Montclair | 59 | 5 | 4 | 4 | 27 | 45.8 | — | 30 Apr 2025 |
All 55 facilities in San Bernardino County
Questions and answers
How many deficiencies has Shandin Hills Behavior Therapy Center been cited for?
18 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Shandin Hills Behavior Therapy Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Shandin Hills Behavior Therapy Center compare?
Reported total nurse staffing is 2.6 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Shandin Hills Behavior Therapy Center?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Shandin Hills Behavior Therapy Center last inspected?
The most recent survey or investigation in the CMS record is dated 20 Feb 2026; the most recent standard health survey was 20 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.