California › San Bernardino County › San Bernardino
Hillcrest Nursing Home
4280 Cypress Drive, San Bernardino, CA 92407
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hillcrest Nursing Home is a For-profit, corporation nursing home in San Bernardino, California, certified for 59 beds and caring for about 50 residents a day.
CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 5, staffing 3 and quality measures 5.
Inspectors recorded 20 health deficiencies across the three most recent survey cycles (3, 6, 11 by cycle, most recent first), none at the actual-harm level. That is 33.9 per 100 beds, fewer than the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.2 RN), close to the California median of 4.2; nursing staff turnover is 60.6%.
Compared with county, state and nation
| Measure | This facility | San Bernardino Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 20 | 27 | 44 | 28.7 |
| Citations per 100 beds | 33.9 | 34.3 | 51.1 | 26.8 |
| Total nurse hours per resident day | 3.7 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.2 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 60.6% | 42.0% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (55 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Nov 2025, 26 Jul 2024.
Severity mix: D ×12 E ×3 F ×2 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Nov 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 4 Dec 2025 |
| 18 Nov 2025 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 4 Dec 2025 |
| 18 Nov 2025 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 4 Dec 2025 |
| 26 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 16 Aug 2024 |
| 26 Jul 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 16 Aug 2024 |
| 26 Jul 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 16 Aug 2024 |
| 26 Jul 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 16 Aug 2024 |
| 26 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Aug 2024 |
| 26 Jul 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 16 Aug 2024 |
| 3 Mar 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0926 | Have policies on smoking. | D | Standard survey | 14 Apr 2022 |
| 3 Mar 2022 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 14 Apr 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 60.6%, RNs —; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.4% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.3% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.6% | 1.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.6% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.8% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 26.9% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Marna Health Services Inc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in San Bernardino County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Apple Valley Care Center | Apple Valley | 99 | 5 | 5 | 3 | 23 | 23.2 | $8K | 12 Mar 2026 |
| Citrus Nursing Center | Fontana | 99 | 5 | 4 | 2 | 22 | 22.2 | $7K | 31 Jul 2025 |
| Community Convalescent Center of San Bernardino | San Bernardino | 84 | 5 | 5 | 4 | 12 | 14.3 | — | 24 Apr 2025 |
| Community Extended Care Hospital of Montclair | Montclair | 140 | 5 | 5 | 3 | 19 | 13.6 | — | 26 Feb 2026 |
| Grand Terrace Health Care Center | Grand Terrace | 59 | 5 | 5 | 4 | 27 | 45.8 | — | 5 Mar 2026 |
| Heritage Park Nursing Center | Upland | 70 | 5 | 5 | 4 | 21 | 30.0 | — | 13 May 2026 |
| Montclair Manor Care Center | Montclair | 59 | 5 | 4 | 4 | 27 | 45.8 | — | 30 Apr 2025 |
| Mountain View Post Acute | Barstow | 59 | 5 | 5 | 2 | 21 | 35.6 | — | 5 Jun 2025 |
All 55 facilities in San Bernardino County
Questions and answers
How many deficiencies has Hillcrest Nursing Home been cited for?
20 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Hillcrest Nursing Home been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Hillcrest Nursing Home compare?
Reported total nurse staffing is 3.7 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Hillcrest Nursing Home?
Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Hillcrest Nursing Home last inspected?
The most recent survey or investigation in the CMS record is dated 18 Nov 2025; the most recent standard health survey was 18 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.