Elder Care Record

West Virginia › Tyler County › Sistersville

Sistersville Center

201 Wood Street, Sistersville, WV 26175

CCN 515131 · For-profit, corporation · 68 certified beds · chain Genesis Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Sistersville Center is a For-profit, corporation nursing home in Sistersville, West Virginia, certified for 68 beds and caring for about 64 residents a day.

CMS gives it 1 of 5 stars overall, below the West Virginia median of 3; the health inspection rating is 1, staffing 2 and quality measures 3.

Inspectors recorded 68 health deficiencies across the three most recent survey cycles (9, 24, 35 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 100.0 per 100 beds, more than the state median of 47.3.

CMS lists 1 penalty in the period covered: fines totalling $38K.

Reported nurse staffing is 3.0 hours per resident per day (0.7 RN), close to the West Virginia median of 3.5; nursing staff turnover is 38.8%.

68health deficiencies, 3 survey cycles5 at actual harm or worse
$38Kfines listed by CMS1 penalty in period
3.0nurse hours per resident per daystate median 3.5
93%occupancy (residents ÷ beds)64 residents a day

Compared with county, state and nation

MeasureThis facilityTyler Co. medianWest Virginia medianUS average
Overall star rating1133.0
Health citations, 3 cycles68683828.7
Citations per 100 beds100.0100.047.326.8
Total nurse hours per resident day3.03.03.53.9
RN hours per resident day0.70.70.70.7
Nursing staff turnover38.8%38.8%43.2%45.8%
Fines listed$38,255$38,255$8,021—

County and state figures are medians across facilities (1 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 224
Cycle 335

Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Apr 2026, 3 Apr 2025.

Severity mix: K ×4 H ×1 D ×30 E ×31 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
2 Apr 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey5 May 2026
2 Apr 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey5 May 2026
2 Apr 2026F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey5 May 2026
2 Apr 2026F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey5 May 2026
2 Apr 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey5 May 2026
2 Apr 2026F0610Respond appropriately to all alleged violations.DStandard survey5 May 2026
2 Apr 2026F0730Observe each nurse aide's job performance and give regular training.DStandard survey5 May 2026
2 Apr 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey5 May 2026
2 Apr 2026F0880Provide and implement an infection prevention and control program.DStandard survey5 May 2026
3 Apr 2025F0814Dispose of garbage and refuse properly.FStandard survey6 May 2025
3 Apr 2025F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard survey6 May 2025
3 Apr 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey6 May 2025
3 Apr 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EStandard survey6 May 2025
3 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey6 May 2025
3 Apr 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey6 May 2025
3 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey6 May 2025
3 Apr 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey6 May 2025
3 Apr 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey6 May 2025
3 Apr 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey6 May 2025
3 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey6 May 2025
3 Apr 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey6 May 2025
3 Apr 2025F0880Provide and implement an infection prevention and control program.EStandard survey6 May 2025
3 Apr 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey6 May 2025
3 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey6 May 2025
3 Apr 2025F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DStandard survey6 May 2025
3 Apr 2025F0641Ensure each resident receives an accurate assessment.DStandard survey6 May 2025
3 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey6 May 2025
3 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey6 May 2025
3 Apr 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey6 May 2025
8 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation14 Nov 2024
8 Oct 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation14 Nov 2024
8 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation14 Nov 2024
8 Oct 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DComplaint investigation14 Nov 2024
2 Apr 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation30 Apr 2024
2 Apr 2024F0679Provide activities to meet all resident's needs.EComplaint investigation30 Apr 2024
2 Apr 2024F0680Ensure the activities program is directed by a qualified professional.EComplaint investigation30 Apr 2024
2 Apr 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation30 Apr 2024
14 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.KComplaint investigation13 Mar 2024
14 Feb 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.KComplaint investigation30 Apr 2024
14 Feb 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.KComplaint investigation30 Apr 2024
14 Feb 2024F0610Respond appropriately to all alleged violations.KComplaint investigation30 Apr 2024
14 Feb 2024F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.HComplaint investigation13 Mar 2024
14 Feb 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EComplaint investigation13 Mar 2024
14 Feb 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation13 Mar 2024
14 Feb 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation13 Mar 2024
14 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation13 Mar 2024
11 Apr 2023F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey25 May 2023
11 Apr 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey25 May 2023
11 Apr 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey25 May 2023
11 Apr 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey25 May 2023
11 Apr 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey25 May 2023
11 Apr 2023F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey25 May 2023
11 Apr 2023F0730Observe each nurse aide's job performance and give regular training.EStandard survey25 May 2023
11 Apr 2023F0732Post nurse staffing information every day.EStandard survey25 May 2023
11 Apr 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey25 May 2023
11 Apr 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey25 May 2023
11 Apr 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey25 May 2023
11 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey25 May 2023
11 Apr 2023F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard survey25 May 2023
11 Apr 2023F0880Provide and implement an infection prevention and control program.EStandard survey25 May 2023
11 Apr 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey25 May 2023
11 Apr 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey25 May 2023
11 Apr 2023F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey25 May 2023
11 Apr 2023F0641Ensure each resident receives an accurate assessment.DStandard survey25 May 2023
11 Apr 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey25 May 2023
11 Apr 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey25 May 2023
11 Apr 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey25 May 2023
11 Apr 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey25 May 2023

Penalties

DateTypeAmountDetail
14 Feb 2024Fine$38,255

Staffing

Total nursing3.01 h
Nurse aides1.77 h
LPN0.56 h
RN0.68 h
Weekend total2.81 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 38.8%, RNs 40.0%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWest Virginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay27.1%14.2%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.8%1.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.6%4.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.4%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay24.3%15.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.3%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay5.9%10.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: 201 Wood Street Operations Llc. Chain: Genesis Healthcare (184 facilities).

OrganisationRole in the CMS recordInterestSince
Genesis Wv Holdings LLC5% or greater direct ownership interest100%04/01/2011
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Gen Operations I LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Healthcare Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Operations LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Ghc Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Sun Healthcare Group Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Operations LLCAdp of the snfNOT APPLICABLE02/27/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Questions and answers

How many deficiencies has Sistersville Center been cited for?

68 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.

Has Sistersville Center been fined?

Yes. CMS lists fines totalling $38K in the period covered.

How does staffing at Sistersville Center compare?

Reported total nurse staffing is 3.0 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.

Who operates Sistersville Center?

It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Genesis Wv Holdings LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.

When was Sistersville Center last inspected?

The most recent survey or investigation in the CMS record is dated 2 Apr 2026; the most recent standard health survey was 2 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.