Elder Care Record

Massachusetts › Suffolk County › East Boston

The Center At Advocate

111 Orient Avenue, East Boston, MA 02128

CCN 225413 · For-profit, limited liability company · 190 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 190 beds, The Center At Advocate serves East Boston in Suffolk County, Massachusetts and has taken Medicare and Medicaid residents since 1990.

CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 2 and quality measures 2.

Inspectors recorded 66 health deficiencies across the three most recent survey cycles (11, 35, 20 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 34.7 per 100 beds, more than the state median of 21.7.

CMS lists 2 penalties in the period covered: fines totalling $69K.

Reported nurse staffing is 3.3 hours per resident per day (0.4 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 41.5%.

66health deficiencies, 3 survey cycles7 at actual harm or worse
$69Kfines listed by CMS2 penalties in period
3.3nurse hours per resident per daystate median 3.7
83%occupancy (residents ÷ beds)158 residents a day

Compared with county, state and nation

MeasureThis facilitySuffolk Co. medianMassachusetts medianUS average
Overall star rating1333.0
Health citations, 3 cycles66312728.7
Citations per 100 beds34.718.121.726.8
Total nurse hours per resident day3.33.83.73.9
RN hours per resident day0.40.80.60.7
Nursing staff turnover41.5%26.5%37.7%45.8%
Fines listed$69,000$0$0—

County and state figures are medians across facilities (22 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)11
Cycle 235
Cycle 320

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Jun 2025, 10 Jun 2024.

Severity mix: J ×3 G ×4 D ×48 E ×7 F ×2 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Dec 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint investigation21 Nov 2025
19 Dec 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation11 Feb 2026
19 Dec 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation11 Feb 2026
5 Jun 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey30 Jun 2025
5 Jun 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Jun 2025
5 Jun 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey30 Jun 2025
5 Jun 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey30 Jun 2025
5 Jun 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey30 Jun 2025
5 Jun 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey30 Jun 2025
5 Jun 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 Jun 2025
5 Jun 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey30 Jun 2025
23 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation21 May 2025
23 Apr 2025F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DComplaint investigation21 May 2025
23 Apr 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation21 May 2025
23 Apr 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DComplaint investigation21 May 2025
23 Apr 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation29 Mar 2025
23 Apr 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation21 May 2025
4 Nov 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation20 Dec 2024
10 Jun 2024F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.JStandard survey27 Jun 2024
10 Jun 2024F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.JStandard survey27 Jun 2024
10 Jun 2024F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.JStandard survey27 Jun 2024
10 Jun 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.GStandard survey27 Jun 2024
10 Jun 2024F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.GStandard survey27 Jun 2024
10 Jun 2024F0730Observe each nurse aide's job performance and give regular training.FStandard survey27 Jun 2024
10 Jun 2024F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FStandard survey27 Jun 2024
10 Jun 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey27 Jun 2024
10 Jun 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey27 Jun 2024
10 Jun 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey27 Jun 2024
10 Jun 2024F0880Provide and implement an infection prevention and control program.EStandard survey27 Jun 2024
10 Jun 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey27 Jun 2024
10 Jun 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey27 Jun 2024
10 Jun 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey27 Jun 2024
10 Jun 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey27 Jun 2024
10 Jun 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey27 Jun 2024
10 Jun 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey27 Jun 2024
10 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey27 Jun 2024
10 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey27 Jun 2024
10 Jun 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey27 Jun 2024
10 Jun 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey27 Jun 2024
10 Jun 2024F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey27 Jun 2024
10 Jun 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey27 Jun 2024
10 Jun 2024F0760Ensure that residents are free from significant medication errors.DStandard survey27 Jun 2024
10 Jun 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey27 Jun 2024
10 Jun 2024F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DStandard survey27 Jun 2024
10 Jun 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey27 Jun 2024
10 Jun 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey27 Jun 2024
26 Apr 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey22 May 2023
26 Apr 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard survey22 May 2023
26 Apr 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EStandard survey22 May 2023
26 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey22 May 2023
26 Apr 2023F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey22 May 2023
26 Apr 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey22 May 2023
26 Apr 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey22 May 2023
26 Apr 2023F0610Respond appropriately to all alleged violations.DStandard survey22 May 2023
26 Apr 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey22 May 2023
26 Apr 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey22 May 2023
26 Apr 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey22 May 2023
26 Apr 2023F0685Assist a resident in gaining access to vision and hearing services.DStandard survey22 May 2023
26 Apr 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey22 May 2023
26 Apr 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey22 May 2023
26 Apr 2023F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey22 May 2023
26 Apr 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey22 May 2023
26 Apr 2023F0791Provide or obtain dental services for each resident.DStandard survey22 May 2023
26 Apr 2023F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey22 May 2023
26 Apr 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BStandard survey22 May 2023
26 Apr 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.BStandard survey22 May 2023

Penalties

DateTypeAmountDetail
23 Apr 2025Fine$15,316
10 Jun 2024Fine$53,684

Staffing

Total nursing3.28 h
Nurse aides1.9 h
LPN0.99 h
RN0.38 h
Weekend total2.95 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 41.5%, RNs 44.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.0%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.6%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.9%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.2%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.6%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.7%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.9%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: The Center At Advocate Llc.

OrganisationRole in the CMS recordInterestSince
Ma 1 Holdco Opco LLCDirect ownership interestNOT APPLICABLE03/01/2025
Ofg Magenta LLCIndirect ownership interestNOT APPLICABLE03/01/2025
Tja Hc Holdings LLCIndirect ownership interestNOT APPLICABLE03/01/2025
Nbh Bank5% or greater mortgage interestNOT APPLICABLE03/01/2025
Care Network Services LLCOperational/managerial controlNOT APPLICABLE03/01/2025
111 Orient Propco LLCAdp of the snfNOT APPLICABLE03/01/2025
Asma 1 LLCAdp of the snfNOT APPLICABLE03/01/2025
Bh 1 Ma LLCAdp of the snfNOT APPLICABLE03/01/2025
Care Network Services LLCAdp of the snfNOT APPLICABLE03/01/2025
Twomagnets LLCAdp of the snfNOT APPLICABLE03/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Suffolk County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Boston Home, Inc (the)Boston9655500.0——
Bostonian Nursing Care & Rehabilitation CenterDorchester1215531714.0—29 May 2025
German Center For Extended CareBoston1335442015.0—27 Feb 2025
Katzman Family Center For LivingChelsea12355432.4—9 May 2024
Laurel Ridge Rehab and Skilled Care CenterBoston1205441613.3—21 May 2025
Leonard Florence Center For LivingChelsea10055588.0—20 Nov 2025
Recuperative Services Unit-Hebrew Rehab CenterBoston505431224.0—21 Jan 2026
Spaulding Nursing and Therapy Center - BrightonBoston12355564.9—12 Mar 2025

All 22 facilities in Suffolk County

Questions and answers

How many deficiencies has The Center At Advocate been cited for?

66 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has The Center At Advocate been fined?

Yes. CMS lists fines totalling $69K in the period covered.

How does staffing at The Center At Advocate compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates The Center At Advocate?

Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Ma 1 Holdco Opco LLC, Ofg Magenta LLC and Tja Hc Holdings LLC. Individual owners and managers are not listed on this site.

When was The Center At Advocate last inspected?

The most recent survey or investigation in the CMS record is dated 19 Dec 2025; the most recent standard health survey was 5 Jun 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.