North Carolina › Forsyth County › Winston-Salem
The Oaks
901 Bethesda Road, Winston-Salem, NC 27103
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Oaks, in Winston-Salem, North Carolina, is certified for 131 beds under for-profit, corporation ownership and belongs to the Liberty Senior Living chain.
CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 2 and quality measures 2.
Inspectors recorded 24 health deficiencies across the three most recent survey cycles (11, 5, 8 by cycle, most recent first), none at the actual-harm level. That is 18.3 per 100 beds, about the same as the state median of 15.6.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.3 RN), close to the North Carolina median of 3.5; nursing staff turnover is 65.8%.
Compared with county, state and nation
| Measure | This facility | Forsyth Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 24 | 14 | 16 | 28.7 |
| Citations per 100 beds | 18.3 | 15.2 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.8 | 3.5 | 3.9 |
| RN hours per resident day | 0.3 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 65.8% | 59.3% | 48.6% | 45.8% |
| Fines listed | $0 | $0 | $8,512 | — |
County and state figures are medians across facilities (14 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 Aug 2025, 24 Jul 2024.
Severity mix: D ×12 E ×5 F ×4 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 Aug 2025 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0914 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D | Standard survey | 11 Sep 2025 |
| 22 Aug 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 11 Sep 2025 |
| 24 Jul 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 6 Aug 2024 |
| 24 Jul 2024 | F0791 | Provide or obtain dental services for each resident. | E | Standard survey | 6 Aug 2024 |
| 24 Jul 2024 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 6 Aug 2024 |
| 24 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 7 Mar 2024 |
| 24 Jul 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 6 Aug 2024 |
| 15 Sep 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 4 Oct 2023 |
| 15 Sep 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 4 Oct 2023 |
| 15 Sep 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 4 Oct 2023 |
| 15 Sep 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 4 Oct 2023 |
| 15 Sep 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 4 Oct 2023 |
| 15 Sep 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 4 Oct 2023 |
| 15 Sep 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 4 Oct 2023 |
| 15 Sep 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 4 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 65.8%, RNs 63.6%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.7% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.1% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.5% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.8% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.6% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Liberty Healthcare Group Llc. Chain: Liberty Senior Living (37 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Liberty Healthcare Group LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 05/01/2011 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Forsyth County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Brookridge Retirement Community | Winston-Salem | 77 | 5 | 4 | 4 | 5 | 6.5 | — | 1 Aug 2025 |
| North Carolina State Veterans Home Kernersville | Kernersville | 120 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Arbor Acres United Methodist Retirement Community | Winston Salem | 6 | 4 | 4 | — | 1 | 16.7 | — | 17 Mar 2026 |
| Homestead Hills | Winston-Salem | 40 | 4 | 4 | 4 | 7 | 17.5 | — | 1 Jul 2026 |
| Salemtowne | Winston-Salem | 100 | 4 | 4 | 4 | 4 | 4.0 | — | 26 Mar 2026 |
| Silas Creek Rehabilitation Center | Winston Salem | 90 | 4 | 4 | 3 | 3 | 3.3 | — | 12 Jun 2026 |
| Trinity Glen | Winston-Salem | 117 | 4 | 4 | 4 | 2 | 1.7 | — | 2 Apr 2026 |
| Piney Grove Nursing and Rehabilitation Center | Kernersville | 92 | 3 | 3 | 3 | 14 | 15.2 | $11K | 27 Jan 2026 |
All 14 facilities in Forsyth County
Questions and answers
How many deficiencies has The Oaks been cited for?
24 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has The Oaks been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Oaks compare?
Reported total nurse staffing is 3.4 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates The Oaks?
It is part of the Liberty Senior Living chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Liberty Healthcare Group LLC. Individual owners and managers are not listed on this site.
When was The Oaks last inspected?
The most recent survey or investigation in the CMS record is dated 22 Aug 2025; the most recent standard health survey was 22 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.