University Manor Health & RehaCMS ratings, inspections and fines
- Address
- 2186 Ambleside Rd, Cleveland, OH 44106
- CCN
- 365832
- Ownership type
- Non-profit, corporation
- Certified beds
- 149
- Residents per day
- 140
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives University Manor Health & Reha an overall rating of 1 of 5 stars. The last standard survey was on 5 Dec 2024. The latest survey cycle has 15 health citations. The median for nursing homes in Ohio is 8. CMS lists 1 fine of $16,801 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Cuyahoga County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 1 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 92 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 5 Dec 2024 | 15 | 8 |
| Cycle 2 | 19 May 2022 | 12 | 8 |
| Cycle 3 | No date | 19 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 15 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Dec 2024 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 17 Feb 2025 |
| 5 Dec 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 17 Feb 2025 |
Survey cycle 2: 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 17 Feb 2025 |
| 3 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 24 Jan 2025 |
| 2 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 17 Feb 2025 |
| 9 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 13 Sep 2024 |
| 4 Sep 2024 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 25 Jul 2024 |
| 4 Sep 2024 | F0814 | Dispose of garbage and refuse properly. | F | Complaint investigation | 24 Sep 2024 |
| 19 May 2022 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 1 Jul 2022 |
| 19 May 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 1 Jul 2022 |
| 19 May 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 1 Jul 2022 |
| 19 May 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 1 Jul 2022 |
| 19 May 2022 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 1 Jul 2022 |
| 19 May 2022 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 1 Jul 2022 |
Survey cycle 3: 19 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint investigation | 21 Mar 2024 |
| 22 Apr 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | C | Complaint investigation | 10 May 2024 |
| 22 Apr 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 10 May 2024 |
| 12 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 25 Oct 2023 |
| 12 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 25 Oct 2023 |
| 12 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 25 Oct 2023 |
| 12 Sep 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 25 Oct 2023 |
| 12 Sep 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Oct 2023 |
| 12 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 25 Oct 2023 |
| 12 Sep 2023 | F0949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | F | Complaint investigation | 25 Oct 2023 |
| 18 Apr 2019 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | C | Standard survey | 24 May 2019 |
| 18 Apr 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 24 May 2019 |
| 18 Apr 2019 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 24 May 2019 |
| 18 Apr 2019 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 24 May 2019 |
| 18 Apr 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 24 May 2019 |
| 18 Apr 2019 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 24 May 2019 |
| 18 Apr 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 24 May 2019 |
| 18 Apr 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 24 May 2019 |
| 18 Apr 2019 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 24 May 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 22 Apr 2024 | Fine | $16,801 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 3.01 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.30 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 0.99 | 0.95 | |
| Nurse aides | 1.71 | 2.09 | |
| All nurse staff, weekends | 2.84 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 47.8%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 50.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 1.0% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.9% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 0.3% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 3.0% | 4.2% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Legal business name
- University Manor Healthcare Group, Inc
- Chain
- Saber Healthcare Group (126 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ohio Aviv Three, LLC | 5% or greater security interest | 1 Mar 2016 | |
| SHG Management LLC | Operational/managerial control | 1 Sep 2019 | |
| Ohio Aviv Three, LLC | Adp of the snf | 1 Mar 2016 | |
| Saber Governance LLC | Adp of the snf | 1 Sep 2019 | |
| Saber Healthcare Group LLC | Adp of the snf | 15 Dec 2002 | |
| SHG Boa LLC | Adp of the snf | 27 Jan 2026 | |
| SHG Management LLC | Adp of the snf | 1 Sep 2019 | |
| SHG Mt, LLC | Adp of the snf | 27 Jan 2026 |
The site shows organisations only. It does not show the names of persons.
Other homes in Cuyahoga County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Judson Park | Cleveland | 4 of 5 | 3 | $25,847 | 24 Jan 2023 | |
| Cedarwood Plaza | Cleveland Heights | 3 of 5 | 15 | $8,171 | 28 Sep 2023 | |
| The Gardens of Fairfax Health Care Center | Cleveland | 3 of 5 | 8 | $122,234 | 12 Feb 2026 | |
| Crawford Manor Healthcare Center | Cleveland | 2 of 5 | 10 | $46,291 | 28 Dec 2023 | |
| Singleton Health Care Center | Cleveland | 4 of 5 | 7 | $0 | 18 Nov 2024 | |
| Cityview Healthcare and Rehabilitation | Cleveland | 2 of 5 | 22 | $124,639 | 7 Apr 2026 | |
| Candlewood Healthcare and Rehabilitation | East Cleveland | 3 of 5 | 2 | $29,488 | 31 Jul 2025 | |
| Gardens of McGregor and Amasa Stone | East Cleveland | 5 of 5 | 4 | $0 | 14 Aug 2025 | |
| Shaker Gardens Nursing and Rehabilitation Center | Shaker Heights | 5 of 5 | 2 | $18,306 | 17 Oct 2024 | |
| Eastbrook Healthcare Center | Cleveland | 3 of 5 | 4 | $23,989 | 15 Jan 2026 | |
| Harvard Gardens Rehabilitation & Care Center | Cleveland | 2 of 5 | 26 | $194,149 | 3 Mar 2026 | |
| Hillside Plaza | Cleveland | 3 of 5 | 6 | $0 | 19 May 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of University Manor Health & Reha (CCN 365832). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/university-manor-health-reha-cleveland-oh-365832/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was University Manor Health & Reha last inspected?
- The latest inspection with a citation in the CMS record was on 3 Feb 2025. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 19 May 2022.
- Who operates University Manor Health & Reha?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists the home in the chain Saber Healthcare Group. The CMS ownership file names SHG Management LLC for operational or managerial control. This site does not show the names of persons.
- Is University Manor Health & Reha a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.