Michigan › Kent County › Grand Rapids
Valley View Care Center
1050 Four Mile Nw, Grand Rapids, MI 49544
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Valley View Care Center is a For-profit, corporation nursing home in Grand Rapids, Michigan, certified for 139 beds and caring for about 133 residents a day.
CMS gives it 1 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 1, staffing 4 and quality measures 4.
Inspectors recorded 44 health deficiencies across the three most recent survey cycles (10, 18, 16 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 31.7 per 100 beds, about the same as the state median of 29.4.
CMS lists 5 penalties in the period covered: fines totalling $58K and 2 payment denials.
Reported nurse staffing is 3.7 hours per resident per day (0.5 RN), close to the Michigan median of 3.8; nursing staff turnover is 43.5%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Kent Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 44 | 22 | 29 | 28.7 |
| Citations per 100 beds | 31.7 | 26.7 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.7 | 4.3 | 3.8 | 3.9 |
| RN hours per resident day | 0.5 | 0.8 | 0.7 | 0.7 |
| Nursing staff turnover | 43.5% | 44.3% | 44.6% | 45.8% |
| Fines listed | $57,896 | $0 | $0 | — |
County and state figures are medians across facilities (27 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Dec 2025, 10 Oct 2024.
Severity mix: J ×2 G ×3 D ×35 E ×2 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Dec 2025 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Standard survey | 2 Jan 2026 |
| 10 Dec 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 2 Jan 2026 |
| 10 Dec 2025 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | E | Standard survey | 2 Jan 2026 |
| 10 Dec 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 2 Jan 2026 |
| 10 Dec 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 2 Jan 2026 |
| 10 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Jan 2026 |
| 10 Dec 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 15 Jan 2026 |
| 10 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Jan 2026 |
| 24 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 16 Sep 2025 |
| 27 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 5 Sep 2025 |
| 19 Mar 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint investigation | 27 Mar 2025 |
| 19 Mar 2025 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 27 Mar 2025 |
| 19 Mar 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 27 Mar 2025 |
| 19 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 27 Mar 2025 |
| 19 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 27 Mar 2025 |
| 10 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Oct 2024 |
| 10 Oct 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 29 Oct 2024 |
| 10 Oct 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 29 Oct 2024 |
| 10 Oct 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 29 Oct 2024 |
| 10 Oct 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 29 Oct 2024 |
| 10 Oct 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 29 Oct 2024 |
| 10 Oct 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 29 Oct 2024 |
| 10 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 29 Oct 2024 |
| 10 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 29 Oct 2024 |
| 10 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Oct 2024 |
| 10 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 29 Oct 2024 |
| 10 Oct 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 29 Oct 2024 |
| 10 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 29 Oct 2024 |
| 7 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 21 Mar 2024 |
| 7 Mar 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 21 Mar 2024 |
| 7 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Mar 2024 |
| 7 Mar 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 21 Mar 2024 |
| 4 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 18 Oct 2023 |
| 4 Oct 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 18 Oct 2023 |
| 4 Oct 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 18 Oct 2023 |
| 4 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 18 Oct 2023 |
| 4 Oct 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 16 Nov 2023 |
| 4 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 18 Oct 2023 |
| 4 Oct 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 18 Oct 2023 |
| 4 Oct 2023 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 16 Nov 2023 |
| 4 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 18 Oct 2023 |
| 4 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 18 Oct 2023 |
| 4 Oct 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 18 Oct 2023 |
| 4 Oct 2023 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Complaint investigation | 18 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 10 Dec 2025 | Payment denial | — | 12 days |
| 24 Sep 2025 | Fine | $14,020 | |
| 7 Mar 2024 | Fine | $16,088 | |
| 4 Oct 2023 | Payment denial | — | 16 days |
| 4 Oct 2023 | Fine | $27,788 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 43.5%, RNs 44.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.6% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.8% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.9% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.5% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Valley View Care Center Llc. Chain: Nexcare Health Systems (20 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Nexcare Health Systems, LLC | Operational/managerial control | NOT APPLICABLE | 09/10/2019 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Kent County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Corewell Health Grand Rapids Hospitals Rehabilitat | Grand Rapids | 120 | 5 | 5 | 4 | 19 | 15.8 | — | 15 Jan 2026 |
| Corewell Health Rehabilitation & Nursing Center - | Grand Rapids | 165 | 5 | 4 | 5 | 21 | 12.7 | — | 10 Sep 2025 |
| Corewell Health Rehabilitation & Nursing Center - | Grand Rapids | 80 | 5 | 5 | 5 | 1 | 1.3 | — | 9 Jul 2025 |
| Edison Christian Health Center | Grand Rapids | 136 | 5 | 4 | 5 | 9 | 6.6 | — | 17 Sep 2025 |
| Holland Home - Raybrook Manor | Grand Rapids | 101 | 5 | 4 | 5 | 24 | 23.8 | — | 24 Jun 2026 |
| Holland Home Breton Rehabilitation & Living Centre | Grand Rapids | 58 | 5 | 5 | 5 | 8 | 13.8 | — | 30 Apr 2026 |
| Medilodge of Wyoming | Wyoming | 80 | 5 | 5 | 4 | 10 | 12.5 | — | 24 Jul 2025 |
| Michigan Veteran Homes At Grand Rapids | Grand Rapids | 128 | 5 | 5 | 5 | 5 | 3.9 | — | 30 Apr 2025 |
All 27 facilities in Kent County
Questions and answers
How many deficiencies has Valley View Care Center been cited for?
44 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Valley View Care Center been fined?
Yes. CMS lists fines totalling $58K in the period covered, plus 2 payment denials.
How does staffing at Valley View Care Center compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Valley View Care Center?
It is part of the Nexcare Health Systems chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Nexcare Health Systems, LLC. Individual owners and managers are not listed on this site.
When was Valley View Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 10 Dec 2025; the most recent standard health survey was 10 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.